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April 2023 by Teresa Becker
Terrible experience. Preparer was over 30 minutes late. I was called as I was walking in the door. Not his fault but his computer would not work. Took a couple of hours and at the end I left not feeling confident my mothers taxes were filed. The efile would not work so he said they would have to be done by the home office and promised he would call me when they confirmed everything was sent. No call. I called the number that informed me he would be late, at 3:55pm yesterday after the appointment to get an update. The gal said she would transfer me to someone that could help. The call was disconnected. I called back immediately (several times) and received a recording saying the office was closed. I still have NOT received a call confirming everything processed. Plus, at the start of the appointment he told me we were eligible for a 50% discount since it was our first time but when he tried to enter the code it wouldn’t work. He was then informed it expired the previous day and the senior discount expired the previous day as well. So, he said he could probably ask his boss to give me a discount since he was late I said that would be nice. He called her, in front of me, and said “Yeah so she wants a discount since I was late”. All they gave me was $30 off. I would never recommend this company. Terrible experience all around.
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April 2023 by COLLEEN CALHOUN
Ean poore provided exceptional services for me today. He filed both my 2021-2022 taxes for me i couldnt have done it without him thank you so much!
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April 2023 by Gina Guarino
Ean was FANTASTIC! So helpful & walked us through everything. Will definitely come back and use him again. Thank you!
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April 2023 by Mae Vigil
My Tax preparer did not impress to be experienced for anything outside reading /asking the standard questions on blanket forms.They are outrageously expensive...my taxes were straight forward with the $200. discount I still paid $252. I don't have the confidence that IRS will not find discrepancies.I've had my taxes prepared over 40 years, Their printed format is harder than I've seen to understand. The only plus is I was able to get in quickly but wish I had gone elsewhere.
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April 2023 by Serena Asturias
Working with Ean Poore at Jackson Hewitt was truly a pleasure. He had a very wonderful attitude and demonstrated efficiency in his work. I will not hesitate to come again next year! Jackson Hewitt has been a very satisfying experience for me.
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March 2023 by Ronaĺd Day
Had a great experience filing my taxes Ean Poore did a great job and I will definitely recommend him to my friends.
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March 2023 by Mario Ortiz
Tabor Cook was phenomenal as the Tax Pro. He is very professional, knowledgeable, and customer oriented. I highly recommend getting your taxes done here!
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March 2023 by Ashley Faulkner
Ean Poore was super friendly and took his time to make sure that I only paid what was owed. Very personable and more than efficient.
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March 2023 by Candice Johns
Ean Poore was very helpful and he did a good job with helping with my returns. Thank you.
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February 2023 by jessica homicki
Ian P was amazing at Jackson Hewitt in Walmart! He was so helpful. Made sure I was comfortable with everything he was doing and explained the whole process. I will be returning next year.
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February 2023 by Krista Nicholson
First time using Jackson Hewitt and the associate Ean helped provide us with the best service. Very knowledgeable and we are so happy we made the switch from HR Block. I would absolutely recommend.
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February 2023 by Dylan Denton
Ean Poore did a fantastic job explaining everything in detail and answering any and every question I had for him. Extremely polite and helpful! Would recommend for anyone who needs taxes done.
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April 2022 by Lauren Brooks
Paul was very nice & professional!!! He did a great job & was so supportive of my needs!!!
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March 2022 by Patty Veith
they were very cordial, but they didn’t seem to be very knowledgeable when it came to doing the taxes.
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May 2021 by gemini50AZ
Like a dummy, I waited until the last minute to file. Beatriz eased a lot of that pain. She was professional, quick and pleasant to deal with. I will be back in the future.
