“Natalie is the best! She was leaving for lunch when she heard I had a complicated banking issue. She I was so kind to help me and took care of all of my requests quickly . She is top notch and a one in a million employee!! She is a good reason to bank at Chase! Thanks again Natalie!”
“A breath of fresh air banking with the big banks all throughout my life but must say, Alvin Locsin and his staff at this smaller bank chain is delightful to do business with. Very accommodating and always a pleasure... highly recommend their professionalism and sincere care for their clients ??”
“I don't know why it was only given a three star! I have never once in over six years walked out feeling slighted or upset about service. Everyone behind the window is knowledgeable quick efficient and friendly. The officers as well. !”
Closed
1001 1st St, Benicia“Thank you Tammy for your amazing customer service last week while assisting me, a non BMO customer, cash a check drawn from your bank. You were patient with me and the process. Even though, cashing a check is a fairly simple transaction, however, with all the safety precautions and protocols necessary to make it a successful transaction, it takes an experienced and professional bank employee to complete the tasks while being engaging and pleasant. Thank you.”
“Super helpful staff and Aubrey is a great manager. We've been banking here for over 30 years and it's the best. Never a long line, always greeted with a smile and my banking handled with alacrity.”
“Razan is amazing! She was so patient with me and answered all my queries with a smile. Razan also gave me a good financial advice! I have been going to this branch for a year now and everyone has been helpful and friendly, even their security guards too.”
“I don't know why it was only given a three star! I have never once in over six years walked out feeling slighted or upset about service. Everyone behind the window is knowledgeable quick efficient and friendly. The officers as well. !”
“I come to the Benicia branch for all my banking needs. Rarely is there any line since they are in a small town. Plenty of parking and in a safe city makes this location a plus. Only downside is there is only 1 US Bank ATM in the city.”
“Needed help finalizing a line of credit that began online. Met with Jeff. He was totally helpful. He was respectful and efficient. Ill be using US Bank more in the future!”
“Whoo hoo a new manager at BofA and Ashlee is great. Also great was the service I got from Daniel Tribble who set up a trust and a savings account for me. Excellent and professional service. My faith in BofA is on the rise!”
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84 Solano Square, Benicia“Whoo hoo a new manager at BofA and Ashlee is great. Also great was the service I got from Daniel Tribble who set up a trust and a savings account for me. Excellent and professional service. My faith in BofA is on the rise!”
“Wonderful employees at the Benicia location. The security guard, Mike Jones, always offers a warm greeting, opening the door with a big smile. He is friendly, but also aware of everything in the branch. A rare combination of excellent customer service while being vigilant in his job. Thank you Mike!”