Oil Change in Buellton, CA

“For warrantee and service work we have, over the years, taken our 2012 Ford E-350 Super Duty Econoline based camper van to our local Buellton Ford dealer, Vreeland Ford, to accomplish. Recently the driver side rear wheel would get "too hot to touch" after driving at 65 mile per hour. We took the van to our local "go to" Ford fixer dealer. On 12 May 2022 the Service Department accepted our van; for them to find the reason for the problem and put the cost of that toward the actual repair. Since the van was there, we added an engine oil change and their multipoint inspection to the service order. After two days of not hearing anything, we called the Service Department and find that they decided that they could not work on our van because it was a camper; with tanks and things hanging off the bottom of the van. Nothing had been done. Not even the oil change. Words that we never expected to hear from our "can do" Ford dealer. As mentioned, this same van has had warrantee work and service performed over the past years at the local Vreeland Ford dealer and there was not word one about it being a camper; and that being a problem for them. And it was the same camper van that we brought to our local Vreeland Ford dealer to fix this time. This was a lonely feeling; Ford could not fix our Ford van. Fortunately, a local auto repair shop could. Valley Automotive, 1.3 road miles from Vreeland Ford, took apart our vehicle's suspect parts without any whining and gave us great explanations about what they found. They repaired our Econoline Van without one word about it being a camper; or that being a camper was a problem. It looks like Ford Service told us an untruth about the camper being a problem; or they did not know how to fix our Ford. Thank You Very Much Jim, Mark, and Paul - Chuck & Vickie Sorensen”

“Wonderful customer service and honest answers. This is the first review I’ve written and Advanced Automotive is beyond deserving. I would highly recommend them to family, friends, and anyone in the Santa Ynez valley!”

“As a first time customer, I was very impressed by the customer service I received from Buellton Garage. From Mandy’s friendly face that greeted me in their lobby and got me setup, their Mechanics Team and the ability to receive text updates that explained the service and cost behind the service I needed through their software program, I felt informed, comfortable and confident to have them work on my car.Oh and their gift of a sealed bag of popcorn was much appreciated too!Thank you Buellton Garage! See you next time. Brooke”

“I stopped by after an accident on Hwy 101 and they were so nice to check my car to make sure is drivable. Thank you so much, your help was very much appreciated!”