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November 2023 by Anna Rose
I am very impressed with the wonderful service I received. I came in for an overdue service appointment and was greeted immediately as I drove up by David with a welcoming smile and a gentle, curtious manner.From start to finish, I needed to ask no questions because he explained accurately the estimated cost, what service would entail, estimated pickup time etc.I was even kept informed via phone video step by step of the service done, received my car back, freshly washed & vacuumed earlier than expected. Everything was done to perfection!I highly recommend HOEHN Porsche because of their personal, “old fashioned” customer service (which, unfortunately is rare these days!) thank you David & team,Anna B.
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November 2023 by chance Powell
The Porsche service department is simply outstanding. Their team of professionals is highly skilled, knowledgeable, and dedicated to providing top-notch service. They are prompt, efficient, and always go the extra mile to ensure customer satisfaction. The quality of their work is exceptional, reflecting the high standards of the Porsche brand. Their attention to detail, transparency in communication, and genuine care for their customers' needs are truly commendable. I am extremely pleased with my experience and would highly recommend their services to any Porsche owner.
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November 2023 by Greg Todd
Our Service Advisor, Braie, was outstanding!He kept us informed throughout the entire process. I am hard to please, but the level of service I received was by far the best ever!
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November 2023 by Jessica Hart
Braie in the service department is absolutely outstanding!! The care and attention Elsa and I get are above and beyond any service center I have dealt with in my 20 years of owning luxury vehicles! I love my Porsche, and I really really love the Carlsbad Porsche Service Center!
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October 2023 by Susan G.
Our family has purchased 8 Porsches from Chris Strole at Porsche Carlsbad. Chris has always been available to answer questions if something pops up and has made purchasing a new vehicle so easy...almost too easy! The service from both Chris and Porsche Carlsbad has been exemplary and we will continue being loyal customers. Thank you!
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October 2023 by Glory Deveney
Porsche of Carlsbad is an amazing experience. From the sales department to service, all of the representatives are very professional. They tend to the customers' needs and go above and beyond. They truly make the experience a pleasurable one. Their customer waiting lobby is very nice with a nice coffee machine, and bottled water that are complementary. Their loaner car was very clean and tempted us to look into upgrading. Jess and the service department met all the needs for my 2017 Cayenne and I look forward to continuing my business with this dealership. Thanks!
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October 2023 by Clinton Park
Love having my Cayenne serviced at Porsche Carlsbad. Although I didn't originally purchase my vehicle there, the service department is excellent! Jeff, my service advisor is always prompt and gets things done right the first time. I really appreciate how they troubleshoot any issues and make sure they not only figure put what the problem is but also get it done fairly quickly. Jeff even arranged for my car to be picked up and dropped off at my house when they didn't have any loaners available. Fortunately, so far all my issues have been covered under warranty and appreciate Jeff and Porsche Carlsbad service team and their customer service and professionalism.
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October 2023 by Damon Duckworth
Overall, I had a pretty great experience.. from the moment my order was placed until the time I took ownership. It’s everything that I hoped that my first Porsche purchase would be. Dieter is a true enthusiast and went above and beyond to ensure that I felt taken care of. Thanks to everyone at Porsche Carlsbad.
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October 2023 by Christi G.
Just want to shout of to Chris Strole and the entire dealership. I have been going to Chris for over 10 years, 5 Cars later. He always makes me feel like a Princess and takes such great care of me. So friendly and professional. Service department is outstanding as well! I can call him on the phone and he handles everything. I just show up the next day and it's all ready for me. He is 1 in a Million and I Highly suggest you do your Car shopping at Porsche Carlsbad and ask for Chris Strole! Thank you Chris for another Amazing Experience with you. See ya in 3 yrs
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September 2023 by Johninrsf
This is by far the best dealership in San Diego. I've experienced both Porsche Carlsbad and Porsche San Diego and the difference is remarkable.Porsche Carlsbad will treat you like royalty.From the GM to the Service Manager to the Shop Foreman to the Service Advisors. to the shop Techs, these are all great people; friendly, customer oriented, technical and prompt!You won't get better service or advice anywhere else!JP
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August 2023 by asa blood
After shopping for some time, when most dealers forget about you, the team at Carlsbad Porsche continued to keep me informed about inventory and the market. Very helpful, not pushy, very friendly. And when it was time to purchase, could have been the easiest car purchase experience I have ever had. (Thanks Kyle and Roger). Highly recommend!
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August 2023 by Anthony Harris
We had the most amazing experience with Keith H. The transaction was smooth and unbelievably fast, even though we purchased our car while out of state! Keith worked diligently to make sure that the transaction and subsequent delivery of our vehicle was seamless, and he even included all weather mats. We couldn’t be happier. Thanks a million times over to Keith and the entire Porsche Carlsbad team
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August 2023 by Michael Sun
Dieter-Heinz Kijora is a rock star who sets the gold standard in customer service! He provided excellent advice on allocations on day 1 and was always there guiding me through the order process all the way through to delivery day at PEC-ATL. I’m thoroughly enjoying my driver spec GTS 4.0.
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August 2023 by monTee MakesMusic
Amazing experience from the team at Porsche. Especially the service team, specifically Kassy and Shaun who helped me with an issue I experienced. They took awesome care of the car and insured it was taken care of quickly and done with well. Always a pleasant experience! Great team there!
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August 2023 by Sean McCray
Fantastic customer care service! Super fast turnaround time!!! Would definitely recommend to anyone with a Porsche. I do highly recommend Hoehn Carlsbad Porsche!!! They gave me 5 star customer care service. I can't say enough good things about how wonderful they have been working with me on my car!!!! They ate amazing!!!!
