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“Tamara and the team at 662Boardshop set the gold standard in customer service, they are extremely friendly and very customer oriented. Orders are shipped quickly after being placed and arrive soon and carefully packaged. They have sales frequently and discount codes are available online for maximum savings at checkout on a wide variety of bodyboarding products, they always throw in little extras with every order like stickers and key chains which is totally cool of them. Orders are accurate and are double checked and signed off by a team member, if something isn't right simply write them an email or call and they will always make it right. I highly recommend this board shop as they are shop for body boarders and keep the memory of its founder Eddie Solomon alive, as they say legends never die! Check them out you'll be glad you did. Can't wait to rip this Andre Botha signature!”
“My experience at the Grotto was truly exceptional. The privacy offered added to the enjoyment for my entire party. We were able to relax, watch sports and customize every aspect of our suits, from fabric to stitching, making it a truly unique experience. Leonard and Austin's meticulous attention to detail ensured that my suit turned out perfect upon arrival. I wholeheartedly recommend the Grotto to anyone in search of not just an awesome suit, but also employees who prioritize customer satisfaction. A solid 10/10!”
“Honestly the customer service was amazing, never have I had such an amazing experience. Marcos is the man to go to. Helped me and my son with a smile and I'm definitely coming back.”
“Very easy to work with. I needed a blazer. Without measuring, the first blazer was a tad small in the middle. :( The second fit great. The third fit perfectly, great quality, excellent price. In and out in 20 minutes. Not a huge selection, but friendly, knowledgeable staff and a convenient location to start looking and you might find what you need.”
“We had visited the store while on a hockey tournament and the guys there were super helpful with opening up the store and getting the products we ordered. Also scored some stickers for the boys.”
“Wow - I purchased a new suit from Arsen's over 10 years ago and it's still my mainstay. I was literally just thinking that I should get a couple more just so I don't wear it out...Even though I've moved to NorCal, it'd be worth the drive! Had to leave a positive review since even a decade later I'm still happy with the experience.”
“I called Kari in search of a specific Berluti wallet and she didn't disappoint. Kari was quick to take photos and a video of her current stock depicting all the important details. I received the wallet in a short time and it's a beauty! Kari provided excellent customer service and I would recommend her and this Berluti store.”
“Found out that if an item is on sale online. They have to honor it at the store. Yeah you all probably knew that already, but thanks to a fellow customer, I know now too!Just paid less the $5.00 for a pair of pants!!”
“Mike, my sales associate, was great! He listened to my styling (how I wear my jeans) and made suggestions for a few different styles. I typically run with a Sleenker and he was able to fit me in a nice pair and also suggested something different. He took his time and made sure that I got what I needed. He also gave me spot on care instructions for my new denim. I will definitely be back when I need more stuff”
“COOL STORE ! My wife and I were here checking out all the stores on Saturday. Hard to beat having a Porsche on display inside your store. NOTE - Of course with 20 million views of my Yelp reviews and pics world wide in 2023 I can tell you what is great !”
“This is my second time coming to this store (because it's kind of far from where I live) and both times Destiny has helped me. The difference between this store and the Cerritos one (the one closer to me) is that it has a lot more variety of apparel but their staff also provide great customer service and makes you feel welcome. Like I said before, this is my second time visiting the South Coast Plaza store and both times Destiny has helped me. Today I called the store inquiring about a specific hoodie if they had it in stock and she confirmed that they did. When I arrived, she had my hoodie at the register nice and folded ready for me to purchase it. She even asked me if I wanted to keep shopping but I politely declined because I already knew why I was there for. I was inside the store less than 5 minutes. Thanks Destiny for making my shopping experience a pleasant one.”
“Divij is always helpful, has great eye for what will work for you. The fit is really good. They have good choices of all kind of fabric from British to Italian mills.”
“noticed this car boutique shop among my car friends social media! There was a legendary Porsche Lemans race car inside the shop, epic! Great selection of memorabilia, apparel, reading material, and great staff Will probably visit again in the future”
“Came in to get some sizing, because we’re actually ordering some of the custom stuff online. Got helped out by Danny. Had really excellent service and really helpful even though we’re shopping online. Wish I can give him a sales credit for my online purchase for gf and I.”
“WOW! I am so impressed by the professionalism in this store. Everyone was so lovely and so helpful. A very sweet taller lady helped me for the entire time I was in the store and I was so impressed with her knowledge. I believe her name was Sorya! I am a Golden Goose regular and this was my best experience so far!”
“I was very happy that I was greeted with kindness. The young lady that helped me, made me feel comfortable, she listened to my needs and wants. For these reasons I will return to this store. The sales associate by the name of Alicia was great!!Thanks Ali!!”
“I came in there with my girlfriend a couple of weeks ago,and we came for dress shoes(for me) and heels (for her). We were impressed by the quality of the products and the professionalism with every staff member. We ended up leaving with more than what we came for! We want to highlight Bianca for showing great compassion and selfless service to ensure our great experience!”
“Beautiful trade mark. First time for me, pieces really well tailored, nice help we got from the employee there, well informed. There should be next time to visit for sure.”
“TOTALLY OVER THE TOP ! My wife and I were back at South Coast Plaza on Saturday...just our 2nd visit here. SUPER BRANDS everywhere and some we had never seen before...like this store. Exclusive designer label gear for rich jet setters ! NOTE - Of course with 20 million views of my Yelp reviews and pics world wide in 2023 I can tell you what is great !”
“What a great business. Visited this store once and saw a jacket I liked. Staff was super helpful at the time. Decided I would rather buy this when they have a clearance sale during summer which was only a couple of monthsSo the clearance sale comes and goes and I miss it! I call the store asking if they could help. The store manager Colin, not only locates the exact size and jacket I was looking for, but also gives me a great discount over the phone (the sale) - and arranges to have the jacket shipped to my home from the outlet store where it was available. It arrived promptly within a few days. Just perfect.I love their fit, quality and style and they go out of their way to help customers. It can be pricey at times, but with some planning you can make it work to your advantage.”
“If you go to the one at the Beverly Center, please do work with the manager Katt. She's the classiest and most original professional there. I definitely suggest that you should work with her. I worked there a year but she was the "new manager." I asked her a question that was harmless because she was being very "kind" that day, and 20 minutes later I know that I was walking out of the door because she had me removed! I think Katt was trying to prove how wonderful she really was. It explains why she didn't listen to the context of when I was asking her if she was having a bad day because she was aggressive and micromanaging me when I already knew the protocol textbook wise around the shop. My words were twisted words and I was removed. I really liked my job. I've always gotten along with authority. Im rooting for her and hopes that she continues to be more and more successful along the way. I wish her well. Wishing much success to the Webster team. You guys are great people. Thank you for being kind to me as I was the guard and you guys were the sales team. I mean it! I'll see you guys at the top! You know who you are. Cheers!!”
“This place is awesome there was an event for Omar Hassan there and it was a huge success. Huge indoor skatepark outdoor rails and park benches waxed up ready to go. Great music great food excellent skating all around. Thank you Volcom for keeping it real!”
“I went there and met Cici, a nice Korean woman who was helping me order a purple label suit that was on sale and sent to my home in nicely packaged. She also helped my gf to purchase her purse as well. Thank you so much Cici, you provided the best customer service. I went all the way from San Fernando valley”
“I'm sure everyone that works there is fantastic, but my experience was with Huey. I would definitely recommend you ask for, or find him. I called in roughly a half an hour before they were about to close and he was patient with all my questions. Together we figured out exactly the shoe I was looking for. It was the Nubuck Calfskin sneaker. I was very happy to find out they had them in stock. I rushed straight down. As soon as I stepped 1 foot inside the store, I heard a friendly voice from the back yell out, Mike? I felt like I was connecting with an old friend. Even though they were minutes away from closing, Huey was great and showed me a couple of different options and a couple of different sizes. I ended up with exactly what I was looking for and while these are not cheap, I believe their shoes to be an incredible value. When the sole wears out, they will be sent back to Italy to get resoled. Stuff like this is truly an investment, versus the disposable fast fashion that everyone seems to love these days. I actually just got off the phone with Huey and he's going to help me track down another pair in a different color. I'm new to the brand but already know this will be my go-to brand for casual shoes. It's like walking on a cloud. They really are ridiculously comfortable. Believe the hype.”
“Excellent Service for Perfume Purchase!The employee name SUHAD who assisted me in purchasing a perfume provided outstanding service. She was knowledgeable, attentive, and went above and beyond to help me find the perfect fragrance. I'm delighted with the experience and give her a well-deserved 5 stars!”
“I think that you don't have to be wealthy in order to love and appreciate Loro Piana. Quality Speaks For Itself. Let's see... after trying countless times to resist Tik Tok at all costs... I am a total TikTok and Loro Piana addict thanks to "Gstaad Guy" who has given Loro Piana an instant rise in popularity as the brand to "truly aspire to".”
11AM - 7PM
2930 Bristol St a105, Costa Mesa
Mens Clothing
“I don't even know where to begin but I just HAVE to give a review for Garrett who is absolutely the best. Words cannot describe how exceptional his customer service was. So welcoming!! We were cracking up the entire time I was there up until I left. He was very informative of the products and offered assistance if I needed to see any other sizes. He was very attentive, polite and his humor was top notch. I truly had such a memorable customer service experience there, he made my entire day. Kindness goes a very long way and I am very thankful for him. A great associate and a great individual all around. I hope that he will receive the recognition he deserves! Thanks, Garrett! :-)”
“My boyfriend has always looked like a little boy swimming in his dad's dress shirt. From banana republic to jcrew to you name it, we've always had the same problem. No sales associate was ever helpful in finding the right fit. It wasn't until we met Matt, who actually listened to our issue and dressed my boyfriend in a dress shirt that actually fit, complimented his figure, and looked GOOD! The service we received was outstanding. From the moment we walked in, we were instantly greeted by Matt. When we told him what we were looking for, he knew exactly what size, fit, style, and color. It was almost as if we were receiving service from a high end tailor. Overall we enjoyed this experience and recommend Matt to anyone who is in need of excellent service.”
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“This place is so amazing! If you've seen the hit show Suits, you know what I'm talking about. Season 1 Episode 1. This place is the epitome of tailored custom services. Staff is awesome and very personal, they really talk to you and make you feel that this is your moment, whether it's for casual events, business meetings, or your special wedding day. They know their suits, material choice, design style, and your drink of choice. Mine is an old-fashioned. I ordered my wedding tux in December 2023, and let's just say, my fiancé and I had an amazing experience choosing my James Bond tux (like Spectre, but more ivory with a shawl collar). Jason is a phenomenal person and is very engaged with his clients. I recommend him 100%. I just did my fitting 2 weeks ago, and get my tux next week. They guarantee in time delivery always, my wedding is next week! Everyone must go to this store. You'll love it, I guarantee it.”