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March 2024 by Pamela P.
I get my Maine Coon cat groomed here and they are very nice and have great communication with time.
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March 2024 by C Q.
Nice people at the front counter but wow have been in at least 6 times for the grooming area to get pets nails trimmed. Not a happy bunch. The ladies working there do not seem to enjoy their work and often pretty abrupt. Beth there seems to lead the bunch but very surprised that people who work with animals not very outgoing. I watched many pick up or drop animals for service and the folks at the grooming side seem very "transactional" and not very "service friendly." Not the type of demeanor I want performing services on my pet even under my watchful eye. The people at the Bark Avenue office of Bass Lake Road the two times I have been there seem to be happier.
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December 2023 by Edward R.
12/6/23 Today I was priced gouged will not be going back to this store when you get to the register to pay different price
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November 2023 by Melissa F.
Angie Z doesn't know what she is talking about she only lets you know part of the details. They do trim cat nails just the one available that day was currently unable for reasons she explained to Angie but she still decided to post false information. This company is great and had always been responsive when I have called with inquiries. Also the staff here are very friendly. I have been going here for years. Highly recommended and those who complain the price is too high. You get what you pay for good quality service and experienced groomers
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November 2023 by Angie Z.
I have a cat that I take to Bark Ave to have his nails cut. He won't let me do it and I have to plan very carefully because he doesn't willingly go into his cage. I have been calling for 2 days after just going there on Monday only to find out they didn't have anybody in to cut cat nails. Mind you, I have been trying to get my cat into them for over a week, because he's so difficult to catch. For the last 2 days the phone goes to VM with either ext 1 or 2. Are you open???? THAT'S NO WAY TO RUN A BUSINESS! Time to find another more responsive groomer.
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November 2023 by Lisa B.
Felipe Is Amazing!!!! He knew exactly what to do with my lil babeHighly Recommend!!!!
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October 2023 by Megan B.
This is only specific to the self-dog-washing station! Went there today and none of the washing station's soap dispensers were working. They barely even had full soap tubs. When I ask for help, the girl tried her hardest, but ended up handing me a gallon of soap (without a pump lid) to wash my dog with my hands. Then I went to use the towels and they were disgusting. There were fur balls on every towel and they were just gross. I got charged $18 even though nothing was up to par! It looks like several of the baths aren't even set up for use. Don't do the self wash. Not worth the price!!
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October 2023 by David Reed
Great, locally-owned pet store. Great selection of food. Treats, meds, toys, accessories. I've never used their grooming but their owner-use dog-washes are clean, convenient, and provide everything you need.
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August 2023 by Linda P.
this was my first time visiting Bark Ave. i was so excited to see the so it yourself dog wash stations and the wonderful variety of supplies for the animals. i was taken care of by Dakota, a salesperson there. He was courteous, knowledgeable, and a treat to visit with. This is my new dog store! thank you
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August 2023 by Liv
My girl is older and they were very caring and gentle. The groomer asked me what I wanted, made recommendations, and even found some skin redness on my dog that I wasn't aware of. She smells amazing and is so soft. I will be a repeat customer.
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May 2023 by Mike Pursell
Top notch grooming, but you better get a reservation two months in advance.
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May 2023 by Annie H.
Left them a voicemail after they didn't pick up the phone during regular business hours and they never returned my call
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April 2023 by Brian Sullivan
Back again with a different pup!
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March 2023 by Julie C.
Been shopping here for our dogs since it opened. Great options for healthy dog food, especially for food allergies. Staff is so friendly and always helpful.
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February 2023 by Ling T.
We take our goldendoodle, Barley, to Felipe. We have tried a few groomers and he is the absolute best groomer! He is very meticulous with his work, very thorough, and friendly. Barley always looks great after her appointment!