Mobile Phone Accessories near El Dorado Hills, CA

“Went in to store for help with porting a number off of AT&T to a new carrier and Melissa H, the store manager went above and beyond to assist us. She was knowledgeable and walked us through every step and made sure the process was completed successfully before we left. We still have 3 lines with AT&T and will be keeping those because of her spectacular service. Thank you Melissa!”

“I needed to transfer all my info from my old android to my new iphone, Jesus from the Verizon store in Cameron Park was very helpful and took all the time necessary for me to have all my information transferred. He did a great job and I recommend his service.”

“Verizon employee Hugo was the best! He was patient and went over and beyond to help me set up a new phone. This particular Verizon store has na amazing vibe and everyone is super friendly! I have not received this service from any other store!”

“Highly recommended, been going to them for years. Nice selection of things and great prices. They know how to repair phones within an hour which is great to drop off phone, go shopping, and come back to a repaired phone. Very friendly and would go back again when needed”

“03/18/2024 I recently visited the AT&T store located at 1860 Prairie City Rd Ste 200, Folsom, CA 95630, and was met with exceptional service by DJ, a store representative. My initial purpose was simple. I wanted to put a new SIM into my insurance replacement phone. However, DJ turned this visit into an invaluable service experience that far exceeded my expectations. From the outset, DJ ensured I didn't have to wait long, demonstrating his accommodating nature. As we discussed my situation, it became clear that I had concerns beyond just the SIM card. Specifically, my Z Fold 3 had suffered crease damage from repeatedly opening it, a frustrating design flaw. DJ listened intently and then sprang into action. He adeptly navigated my options, leading to the cancellation of my warranty claim for the Z Fold 3. His proactive approach didn't stop there; he also guided me through trading in my damaged phone for the new Z Fold 5, which has been redesigned to prevent such issues. DJ's knowledge about the improvements in the Z Fold 5 was incredibly helpful, and he worked diligently to ensure I could get it with an affordable monthly payment plan. The level of professionalism and expertise DJ exhibited was nothing short of impressive. He managed to transform a routine visit into a comprehensive solution that perfectly addressed my needs. I left the store feeling fully supported and satisfied with my new setup. For his outstanding customer service and deep understanding of product details, I wholeheartedly give DJ and the AT&T store in Folsom 5 stars. DJ is the epitome of what exceptional customer service looks like.”

“2/9 - UPDATE: Change my review to a 5 star since I was contacted by customer service and all my issues was resolved. I can't believe this company did this. I'm lost for words. You can read my issues below, but at the end they took care of their customer and I will be back to do business with this company.Be aware of hidden fees at this location. They don't tell you about it. I just bought 7 items from this store and realized afterwards of the hidden fees and activation fees that I was not told about. $39.99 for phones and $24.99 for tablets and watches are the hidden fees and will be charged in the store. Activation fee is $35, which will be on your bill next bill. I was also told watches were $5 a month, which now I have realized the plan is $10.1/3 UPDATE: This just keeps on getting worse. On all my trade-ins I was told I get a $800 credit, now I'm realizing on one of the lines I only got around $400 because it was an older phone.1/3 Update: I emailed the corporation per there request.2/9 - Changed my review to a 5 star. I got an email from their customer service and they took care of everything. I got refunded for the store charges and all the other errors. I will continue buying from this company.”

“I have been a loyal customer of Metro By T-Mobile in Orangevale, CA, for over a decade, and I cannot emphasize enough how amazing this store is! As a tech enthusiast on a budget, I am constantly on the lookout for the best phones with top-notch features, and Metro By T-Mobile has consistently exceeded my expectations. One of the standout features of this store is their commitment to offering quality phones that match my preferences without breaking the bank. Asif, the owner, is a true expert in his field and goes above and beyond to find me the perfect phone within my budget. I've always been amazed at how he manages to recommend phones with the best bandwidths, superb cameras, and impressive features while keeping the prices well within my financial comfort zone. The phones I've purchased from Metro By T-Mobile have all stood the test of time, lasting for at least 2+ years each. I have never encountered any significant issues with the devices, which is a testament to their dedication to selling only the highest-quality products. Besides their exceptional selection of phones, the store also offers screen repair services, adding even more value to their already impressive offerings. Knowing that I can trust them with repairing my phone's screen is a great relief, and it reflects their commitment to providing comprehensive services to their customers. The customer service at this store is second to none, and Asif's extensive knowledge of cell phones is invaluable. His expertise and passion shine through every interaction, making the buying experience smooth and enjoyable. I always feel well-informed and confident in my purchases. Moreover, the monthly service prices have consistently dropped each time I've purchased a new phone, which is a fantastic perk of being a loyal customer. Metro By T-Mobile truly rewards its patrons, making the whole experience even more delightful. One aspect that particularly stands out for me is the exceptional picture quality and outstanding connection that the phones have delivered over the years. Whether it's capturing memorable moments or staying connected with loved ones, Metro By T-Mobile's phones have consistently delivered a seamless and high-quality experience. In conclusion, Metro By T-Mobile in Orangevale, CA, is an outstanding store that deserves all the praise it can get. With Asif at the helm, the store provides exemplary service, an extensive selection of budget-friendly phones, and an unmatched dedication to customer satisfaction. If you're looking for top-notch phones, superior customer service, and great deals, look no further. I wholeheartedly recommend Metro By T-Mobile to anyone seeking a fantastic mobile shopping experience. I love this store, and I'll continue to be a proud customer for years to come!”

“We’ve been to a few other Verizon locations around Rocklin and Roseville area last month and we came in on Monday 1/15 to this location and let me say, me and my husband were very impressed with how helpful they were compared to the other locations. Danielle A was amazing and very helpful. The way she broke it down for us and took the time to actually help us was great! I definitely recommend her and definitely appreciate her help!! I love my new iPhone15 pro max”

“After being on the phone for 6 hours with Verizon, trying to get my replacement phone activated, I thought I would try my luck in person and chose this location. This was the absolute best decision because Jalean was working that day. Jalean was so personable & very professional. He also empathized with my frustration & within minutes of me walking into the store had my replacement phone activated. This store & Jalean will be my first stop if I have any future cellphone issues. Thanks again, Jalean!”

“Lexi was fantastic! We told her what we wanted, she clearly stated our options, and after making our decisions, she got us taken care of and out the door in record time. All while seamlessly serving another customer at the same time. We chose to drive the 45 mins to this location after a terrible experience at our local AT&T store and it was well worth it. Thank you Lexi!”

“Was the best experience I’ve ever had with a phone transaction. Especially switching another carrier. But this was seamless and also they took the time to explain how and what he was doing and told us we could save 50 per month by doing a simple thing with my account. So over all I would deal with anyone else again.”