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“Just got off the phone with Diana Escobedo. I was having trouble with a fraud alert on my account. Diana handled my issue calmly and quickly, which frankly calmed me down quite a bit. Why have I moved my money out of a big bank and into Kinecta credit union? Because of the unparalleled customer service, the much-appreciated vigilant fraud detection, and the understanding, personable employees at Kinecta, such as Diana. She provided the smoothest, most personable tele-banking experience I've ever had and she deserves a healthy raise.”
“Melissa and Tania were both awesome in helping me with my auto loan. They were patient in helping answer any questions and always followed up with phone calls and emails. They also expedited the check I was to receive from them the day of I was picking up my new vehicle! The interest rates they offered were much more competitive than other places I looked at. Overall 10/5 experience with them!”
“Hello Banking A+ what a fantastic bank ! I was with Opus since 1983, FPB is such a better bank in all ways services, retail and otherwise . The staff are all friendly and do their best to make it a good experience! BTW... I love the leather overstuffed chairs !!!! I would highly recommend this branch it is my favorite because the staff are all a great help.”
“Five Stars all the way. Bryan is on the ball. Too many MerchantCC processors have plied on fees, fees, and more fees and becomeapathetic to assist their small business clients. Bryan ALWAYSresponds promptly and my business is now operating trouble free.”
“I have been a member for 28 years, and the quality of the service and services has met all of my expectations every time. The staff is friendly, knowledgeable, and efficient; it is always a positive experience conducting my transactions at SkyOne whether it is in person, via telephone, or on-line. Thank you SkyOne for the great service.”
“This is a great branch where one banker in particular, Kyle, was able to resolve a number of issues for us that a different branch had been unable to resolve. He took problems that other branches hadn't been able to resolve for us across 5+ visits and 7+ hours and he resolved them all himself in under an hour! Not only was he able to resolve them, but he explained each resolution in clear and helpful ways. When we had follow-up questions a few weeks later, Kyle was very knowledgeable and responsive regarding those questions, too. Good customer service can be hard to find and Kyle gave us some of the best customer service we've experienced in a long time. We highly recommend this branch to anyone who lives in the area.”
“This is a great branch where one banker in particular, Kyle, was able to resolve a number of issues for us that a different branch had been unable to resolve. He took problems that other branches hadn't been able to resolve for us across 5+ visits and 7+ hours and he resolved them all himself in under an hour! Not only was he able to resolve them, but he explained each resolution in clear and helpful ways. When we had follow-up questions a few weeks later, Kyle was very knowledgeable and responsive regarding those questions, too. Good customer service can be hard to find and Kyle gave us some of the best customer service we've experienced in a long time. We highly recommend this branch to anyone who lives in the area.”
“I have been a member over 30 years and I have purchased a couple of vehicles thru Auto Loan department !! I told them what I wanted and they found the car and brought it to me!! I had a great experience with personal loan as well! The staff is Awesome !! I am forever grateful for this credit union ????”
“This was the most helpful location after me going in person to the Inglewood branch and not being helped. Spoke with the manager over the phone about a letter I needed to prove access for my business and they helped me right away as soon as I got to the location. Very kind and helpful and organized.”
“The employees at the El Segundo First Citizens Bank are amazing. They know me by name and when I have an issue, they resolve it right away. And there is never a line! I can tell corporate treats them well because there isn't any turnover. The only time someone leaves the front is for a promotion at First Citizens. I highly recommend them.”
“I am a foreigner with a BoA account. I had issues with access, since I do not have a US phone number. I was impressed by the speed and professionalism of Kim Pena, who helped me resolve all the problems.”
Open 24 hours
309 North Sepulveda Boulevard A, El Segundo
Banks
“This was the most helpful location after me going in person to the Inglewood branch and not being helped. Spoke with the manager over the phone about a letter I needed to prove access for my business and they helped me right away as soon as I got to the location. Very kind and helpful and organized.”
“THANK YOU HUGO AND JAY!!! I came in with a very serious and sort of complicated problem and they helped me all the way through.. I felt so emotional from the compassion and kindness they showed. Recommend this place 100% if you have any banking needs.”
“The best credit union, have been with them for years, no issues ever! Would recommend. If you that type of person who doesn't know how to manage their own money and get consequences for it and blame the CU, this place aint for you.”
“This was the most helpful location after me going in person to the Inglewood branch and not being helped. Spoke with the manager over the phone about a letter I needed to prove access for my business and they helped me right away as soon as I got to the location. Very kind and helpful and organized.”
“Liz and the whole staff at this branch of CNB are great! I needed help setting up a locked trust account for a minor and they were so beyond helpful and made the process easy and fun!”
“Liz and the whole staff at this branch of CNB are great! I needed help setting up a locked trust account for a minor and they were so beyond helpful and made the process easy and fun!”
Open 24 hours
100 W Imperial Ave, El Segundo
Banks
“Thank you Mayra for all your help. I came in a little frustrated and Mayra was able to take care of me and get me out fast. I was inform that the teller couldn't do a wire transfer so I had to wait about 10 min for the manager to help me. She was really nice and answered all my questions. I would suggest they get about 2 or 3 tellers just to make the wait time a little shorter.”
Open 24 hours
100 W Imperial Hwy, El Segundo
Banks
“I guess my experiences have been unlike the many negative reviewers'. The parking spaces are small but it's a clean 7-11. The last time I went in the cashier refused to sell firewood and a lighter to two obviously underaged teens who were bad liars. I know some locals who frequent here and they say the employees are cordial. I thought he might have been rude to me when he rang me up, but then he was nice with his follow up. Of course some essentials are overpriced but they are open 24 hours and they do have sales. For instance on drinks and ice cream. This place is heaven for salty and sweet snack lovers. I usually come in for their strong coffee, drinks and chicken salad sandwich. When it's darker outside, the brightly lit lottery jackpot amounts are easily visible from Main Street.”
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“Had a great experience with Erica Sandoval who was so knowledgeable , patient and well informed on dealing with the variety of accounts I have. Look forward to dealing with her in the future?”