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January 2023 by Tigran Margaryan
eDigital is very professional company with a big experience in the security industry, always provides quality products with the highest level of customer support .
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January 2023 by Pacific Network Services
One of the best LA based companies in the Security Industry, always meets with customers expectations, providing high quality products and tech support.
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December 2022 by Google user
Raymond Shadman is a true professional...knowledgeable, customer oriented and helpful in making product decisions. His CCTV expertise is invaluable when evaluating the vast number of products available today. Raymond's pricing is one of the best in the industry and I've been in this business for 40 years.
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December 2022 by Nick T
Raymond Shadman is a true professional...knowledgeable, customer oriented and helpful in making product decisions. His CCTV expertise is invaluable when evaluating the vast number of products available today. Raymond's pricing is one of the best in the industry and I've been in this business for 40 years.
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December 2022 by Rod Shad
I was going through a full home remodel and used Custom Video Security for my camera system, WiFi network, and surround sound. They installed a state of the art 8 camera system and selected the proper locations around the perimeter of the house to optimize viewing angles. The DVR software allows me to select smart motion detection areas that minimize false alarms, and the video quality is great. The 7.1 surround sound system with ceiling speakers sounds amazing, and we have great WiFi coverage throughout all areas of the home. They provided excellent service from start to finish at a very reasonable price. Would highly recommend them!
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December 2021 by robert goad
Exactly what I ask for! Thanks
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January 2021 by Joe E
top notch companyw top notch products,top notch help and supportalways do a good job for me...
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December 2020 by Craig C.
Businesses usually start with a passion for success founded on quality products, knowledgeable employees, and excellent customer support. Such was the case two-and-a-half years ago with Custom Video Security (formerly eDigital Deals). I bought a whole CCTV system, multiple cameras, DVR, power supplies, cabling, etc. Much can change over time. I returned last month to buy replacements for failed co-ax camera cables. It seemed to be a simple enough task. Go online, order the cables, get the cables, install the product. Except, I didn't get the product shown in the listing; I got cheap china junk. Simple enough, mistakes happen. Then the problems began. I contacted Custom Security Video and advised I received the wrong item. I got the run-around - "why are they different," "send us pictures," "that's usually how they are." Then the excuses; "the premade cabling there will be some differences as we are using whatever brand/style is available from either our own warehouse or other warehouses" In other words, we don't know what we are selling, and we don't care. I checked and found that Custom Video Security's $17 product was the same as $7.50 junk China cables sold on Amazon. Here's a simple solution: you sent the wrong item, send a call tag, and I'll return it. A $37 refund is not is a crisis, but they made it into one. Even the owner, Ray Shadman, got involved and played the contract clause "As per our terms and conditions, we pay for shipping to you; not for return shipping when you want to send something back." In other words, we sent you the wrong item, but it's not our problem. I paid $14 to ship back a $37 purchase. The result, Custom Video Security gets a black eye, bad Yelp comment, and loses a customer. Think about it BEFORE you use this company. There are plenty of companies that will work hard to get and keep your business.
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April 2019 by Azalee Hulet
I was out of the area but got referred to Robert. Thank You! He is installing a eDigitalDeals Inc DBA Custom Video Security system.
