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November 2023 by Azim Muqtadir
Got a VW Tiguan here. Great staff, no surprise fees. Overall easy experience.
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August 2023 by Mac Frank
The staff was very professional and patient during my purchase. I bought a bmw from them a few months back. The 3 star review is because the actual car has had so many repair needs in less than 3 months it’s crazy. I appreciate their attentiveness and professionalism, but this car should’ve been better inspected because it has been nothing but a nightmare and I have been considering selling it every time I drive the thing!
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July 2023 by Martin Gossner
Made on appointment over phone and text messages to look at / test drive a vehicle. Appointment was confirmed by European Auto House (Rebecca). Booked a flight from San Francisco and flew to LA. Once I arrived in LA, I sent a text to Rebecca who was my point of contact there to confirm that I will be arriving an hour later. Rebacca informed me that one of the Managers was driving the car and that it can't be brought in that day. My flight back was that same day. Absolutely ridiculous and I recommend everyone to stay away from that place. Already that Managers are driving vehicles that are sold on commission is an absolute no-go but the lack of communication and handling of the situation was the icing on the cake.
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June 2023 by Chelsea I.
Michael, Keith, & Dion are your go-tos for your luxury car needs! Down to earth salesmen that are worthy of the prices. Prices are competitive compared to other dealerships based off what you're in the market for. Appreciated your services gentlemen! To the public humble yourself and go see them they'll take care of you :)
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May 2023 by Lydia C.
I was in search of a new car, and I was tired of going to dealerships and discovering their hidden cost "dealer add on's", and being treated like I was stupid because I was a woman! I was about to just order a car online then I came across European Auto dealer. I called and a women answered the phone , I asked if the Tesla was still avail, and if there were any hidden cost, she replied only tax and licensing fees ! I immediately made an apt to come down, she texted me the address immediately and provided me with a free car fax report . I told her it was refreshing to deal with a female Carsalesman. The buying process was easy, they have quality luxury cars and they don't try and haggle or throw in extra cost for things you don't need. I felt like I was in good hands and they were trust worthy and kind . I would highly recommend them if you are looking for a high quality premium newly pre owned car. I'm definitely recommending all my friends and family!
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May 2023 by Tamiah R.
I recently had an excellent car buying experience at a dealership, and I would like to share my positive experience with others. From the moment I walked into the dealership, I was greeted by friendly and knowledgeable staff who were eager to help me find the perfect car.I was particularly impressed with Michael and Keith, who went above and beyond to ensure that I had a stress-free and enjoyable car buying experience. They were both extremely patient, answering all of my questions and addressing any concerns that I had throughout the entire process.Michael and Keith were not pushy or aggressive in their sales approach, which made me feel comfortable and confident in my decision-making process. They took the time to understand my needs and preferences, and showed me a variety of cars that fit my budget and requirements.One thing that stood out to me was their attention to detail. They made sure to point out every feature and benefit of each car we looked at, as well as any potential drawbacks or limitations. They were transparent and honest in their communication, which made me feel like they had my best interests at heart.Overall, I would highly recommend this dealership, and specifically Michael and Keith, to anyone in the market for a new car. They made my car buying experience a breeze and exceeded my expectations in every way. If you're looking for a stress-free, enjoyable car buying experience, this is the dealership to go to!
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May 2023 by Lynn H.
On my third Mercedes Slk from Michael the manager and his assistant Rebecca from European Auto house, I will only buy my cars from European Auto! Thank you for your service. Loyal customer Lynn Hughes
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April 2023 by Cameron K.
TL; DR: In the end, buying a car from European Auto House was WAY easier and a better experience than buying from Carvana or other online retailers.Look - I'm an [older] millennial-type person who typically values the convenience of buying stuff online instead of the "old-fashioned" in person way. My last car was purchased through Carvana, and I had planned to do the same this time, but in my research, I discovered the prices for the used BMW i3 I had my eye on were significantly cheaper at local dealerships including European Auto House. So I decided I had to go to a used car dealership... ugh [Fill in your pre-conceived stereotypes about used car dealership here]Of the local dealerships with similar advertised prices, I chose European Auto House because they had great Yelp reviews and they had the car I wanted. I'm glad I did because my experience far exceeded my expectations. Before visiting, I texted with the dealership to get details on the price of the cars I was interested in, which helped set clear expectations for the transaction. Upon arrival, I was pleasantly surprised by the professionalism and warmth exhibited by the team of Dion, Michael, and Rebecca.Dion showed me the car and patiently answered all my questions. His genuine desire to help me understand the details of the car in a transparent and non-pressuring way was truly refreshing. It was evident that Dion valued my satisfaction over simply making a sale.I came in pretty sure I was going to get financing from my credit union who pre-approved me for a good interest rate, but Michael said he could likely find a better rate, and went above and beyond to secure a loan for me at a lower rate than I was expecting. Rebecca assisted me through the paperwork, making sure everything was accurate and completed efficiently. Her attention to detail and friendly attitude made what could have been a tedious task an absolute breeze.I can't emphasize enough how delighted I am with my experience at European Auto House. Dion, Michael, and Rebecca's exceptional professionalism and genuine care for my satisfaction made the car-buying process a pleasure. They've certainly changed my perception of in-person car-buying for the better!
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March 2023 by Vu L.
We were very happy with our purchase from European Auto House. Rebecca was very friendly and informative, Michael and the rest of his staff very accommodating. Couldn't have gone smoother. Worth a visit if you're in the market. Great deals in a low pressure environment.
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February 2023 by Paul Choi
Dion, Rebecca indeed helped me to buy the car(Fiat). The quality of the vehicle, easiness of the purchase process, and the financing were smooth and very satisfactory. All thanks to European Auto House!
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January 2023 by Ingrid C.
Working with Rebecca, Dion, and Michael was a dream. They were so relaxed and helpful. Hardly could call them sales people because of how non-pushy they were. I am thrilled with my purchase, and they gave me a great deal on my trade-in.
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January 2023 by Sungwoo C.
Dion, Rebecca indeed helped me to buy the car(Fiat). The quality of the vehicle, easiness of the purchase process, and the financing were smooth and very satisfactory. All thanks to European Auto House!
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November 2022 by kristin p.
I am so pleased with my car buying experience with European Auto House! Everyone there was genuinely nice and helpful. My trade in was a very smooth transaction and I felt like I was getting a fair deal on everything. They were very transparent throughout the process and answered all my questions. I appreciated the no-haggle pricing because after doing a lot of research I knew it was a fair price for the car I wanted and it felt like things were much easier this way than dealing with the stress of negotiating. And although there was no negotiation on the price of the car I was purchasing, they were still willing to negotiate the price of my trade-in in my favor which was nice and I felt like I got a fair deal on my old car too. Also, as a woman buying a car, I felt very comfortable and respected by everyone there, as this is often a concern for women when buying a car. This dealership gave me hope that that is becoming less of a problem nowadays. I absolutely love my new car! Highly recommend this dealership and would definitely buy from them again!
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October 2022 by Adam D.
I had to buy a car in a rush and drive it away the same day to start a new job and I picked European Auto House since I wanted to support a small business that is local in LA. I am a commissioner in the city of West Hollywood and a City Council candidate so I have been talking to business owners in my city about their challenges post COVID and also how larger companies dominate the auto dealership businesses in different cities. I am so glad I picked this place since Michael was very friendly on the phone and took time to give me some ideas about the cars that they had available. I walked in and drove away in my newly purchased car around an hour time frame. The offices are clean and the staff are super friendly. Keith (Keith) went along with me for a test drive and he is such a warm and bright young man. He explained all the features of the car to me in details . Both Michael and Keith made the experience pain free and so pleasant since they are amazing people and treated me like a friend in addition to giving me a great deal compared to Carvana or other large companies. Next time you need to purchase a car, call Michael at European Auto House, you will be pleasantly surprised.
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May 2022 by Judi Luz
We had the most awesome experience with Michael and Keith when we found the perfect car for us. Coming from San Diego we were thrilled when we traded our car in it was so easy and was the best car buying experience we’ve ever had. Thank You!