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March 2024 by NACIREMA CLUB
EPIC Price increase of $25.00! The Stor Quest employee matt has been very rude and unprofessional. The place is a total joke. My account had so many issues with auto enroll, incorrect billing, late fees are obnoxious and weird emails about my account and answers to requests that I never made. There were very rude notes on my account left by matt. The place is not safe with tons of male transients residing in and on the property site everywhere. They now have full run of the facility doing as they please at stor quest. They take the moving carts to their encampments - off property returned dirty or wet with dude washing them at the site. Feral cats and cat feces are also rampant.These men often hijack the restroom leaving it unsanitary and very stinky.The elevator is often stuck and very slow.The main storage building leaks water in several areas including the elevator, basement and stairwells and it is moldy inside.Moths destroyed a pure wool Beacon blanket < it looked like a slice of Swiss cheese > a college letter jacket and several wool sweaters and a pair of Uggs were also ruined by moths.Employee matt stated in the office on Sunday (3/24/24) that he was tired of me and no longer wanted me as a customer at Stor Quest. He referenced my prior conversations with the GM Robert. Matt is very disrespectful and a very sneaky and unsavory type. He verbally berated me; asking me the same question ten times. The storage unit was acessed by matt without my permission and the lock was left open for a week. He also put a different lock on the unit three days early; which is against the law. I would not reccomed this company the curent staff is unsavory and highly untrustworty. Since matt told me my business was not wanted the problem was solved and we moved out! Don't waste your time with this company or you will regret it 100%. The person working there is a thief and has issues that do not correlate with a business that requires honesty, cleanliness and consistent hours
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July 2023 by Jason Landrian
Great place and Alfredo was super helpful and friendly in getting me setup with my space!
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June 2023 by Robert Wellington
Absolutely the best service in the city! Thank God for the late hours!
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June 2023 by Michael
I have been a customer of storquest for 5yrs, and I thought it was time to thank the 2 employees who run the place I rent a space at. Both Taiger & Alfred have great. If I have any problems they are taken care in a timely manner no matter what it is. They are always professional &friendly, I can't say enough about them. Because of them I will refer anyone who is looking for storage to. The national office whenever I can. Thanks Taiger&Alfred
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June 2023 by Brian Thorne
Smooth move. Taiger made things super easy.
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June 2023 by orlando Lopez
StarQuest self-Storage I fund this place with excellent customer service. and reasonable price.
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June 2023 by Drastic
Phenomenal experience with Storquest, Scott and Tiager were exceptionally helpful!
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September 2022 by Emily Brizuela
When I called StorQuest to make a reservation for a storage unit.. I got 100 % customer service. Not like public storage. They were really rude and hung up on me.
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August 2022 by Paz Ymente
Team is amazing at this location! I couldn't be happier, this location definitely keeps the facility protected, clean and safe at all times. Thank you guys!
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August 2022 by Hilary Rose
Very fast, easy and efficient. The facility is very clean and well-run.
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August 2022 by Oaxaca Made
Improve by not letting tenants use the facility as a home base.
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April 2022 by Ruth Fisher
All of our initial contacts with Storquest at the National Blvd. location were great: both Taiger and Gabriel (the on site manager and assistant manager) were helpful and organized, so that the rental experience was easy. We have yet to move in, but the location is clean and easy to get in and out of.
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December 2021 by John S.
My experience with StorQuest has been great. I had a unit in the Sawtelle location about 10-12 years ago that worked out well... And Do far, I like this National location even more! The facility is clean and secure. The pricing is the best I could find in the neighborhood. It's not too crowded and (most importantly) the staff has been fantastic. Gabe, the young man who helped me rent the unit has been super friendly and helpful. He even helped me lift a van seat that was too heavy for my wife to help with. I don't really expect too much from a storage facility, but StorQuest and Gabe have gone above and beyond!
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December 2021 by Claire Perales-Duckworth
My husband and I were helped by Taiger and Gabriel and they both provided great service. Very nice facility and even better prices. Would highly recommend to others.
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December 2021 by Alan Harris
The assistant manager there was very helpful and was very courteous respectful and nobody was talking about very knowledgeable