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September 2019 by Brenda B.
Dr Metzger .. Andy and everyone at this lab have my undying love and thanks for the efficient and completely accurate antibody testing!!! You guys have given me my life and piece of mind back! Initially I was tested using the normal laboratory that my doctor contracts with. I got some horrible and incredibly devastating results that implicated an autoimmune disease that could be the worst disease in the universe. I got positive results not one but three separate times. After seeing 3 different specialists and UCLA facilities and spending $4000 dollars testing for this diseases I came across an article about high false positive results for this particular antibody. Hoping against hope, I finally was able to have my blood sample tested by the world renowned and best antibody testing lab in the USA... RDL Laboratory in Los Angeles!! My results ARE negative and I have been wasting time, money and healthcare dollars chasing a disease I don't even have. I feel like I can breath again. I am so happy I found RDL. I could have spent a lifetime and a fortune testing for something I never had if not for RDL. Thank you thank you thank you!!!! I hope that nobody ever goes through the absolute mental and monetary hardship I went through due to faulty testing facilities. Go straight to RDL for accurate results!!
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June 2019 by Charles Curatalo
I am a physician client of RDL Reference Laboratory and am very pleased with their excellent rheumatology and immunology lab services. Turn around time for results is fast and their physician staff are readily available to assist with clinical interpretation, etc when necessary.
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June 2019 by Leasing Staff
Rude. They don't send bills and then turn the account over to collections. How are you supposed to pay a bill you didn't know about.
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June 2019 by Sarah Silver
Do Not use them, they're planning to sell the company this year. Go use a different lab
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June 2019 by Arash Azad
They don't file the claim on time to the insurance and then they send you a BIG FAT bill and turn the account over to collections while you are trying to resolve it.
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October 2018 by Fran Melanson
Cleaned up billing, NOT TRUE. Long wait on line time and RUDE!
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September 2018 by Nancy Smith
Never use this place. Don't know about the accuracy of their work but the billing office is horrible. They will not help you with Medicare corrections even when THEY bill incorrectly. I have had to do all the leg work in order to get my bill straightened out while they sat in their little cubicles and did nothing.
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August 2018 by JM Bonthous
Ive seen three MDs for rheumatoid arthritis in the last 6 months, and they have all told me that RDL is the best lab in the country for this kind of disease. One of these MDs told me that RDL does all the testing for this kind of diseases for the Mayo Clinic. My doctors have only praise for Dr Metzger, the chief scientist and owner of the lab, and for the staff at RDL. My main specialist told me "RDL is like a best kept secret in the immune system diseases testing industry".
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July 2018 by Jm B.
I have a dear friend who was getting contradictory tests from 2 major labs in LA, and her doctors were confused over the results of her tests for Lupus.One test said she had Lupus, the other said she did not. Who do you believe. At that time I heard of Dr Metzger and RDL lab. "If someone can figure this out,"this person said, "it is Dr Metzger at RDL" RDL, this person told me, is known as a lab's lab, a lab where physicians turn to get an authoritative opinion, based on RDL tests performed at a gold standard level. Dr Metzger reviewed the test of my friend that said she had LUpus, and then he reviewed the test that said she did not. Then RDL/DR. Metzger did their own testing and were able to determine what had gone wrong during the testing at another lab and that my friend, indeed had Lupus. I recommend RDL highly as a lab to turn to when it is extremely important to have a reliable diagnostic. I asked my friend's doctor about the billing issue raised in Yelp reviews. He told me that this was resolved a long time ago, RDL's customer service and blliing department have brought in new personnel and are now doing a top notch job,
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July 2018 by Liz Williams
RDL lab has been a godsend. My doctor used their services to diagnose the condition and without their help we would still be in the dark. If you or someone you love is suffering from Lupus use them as you'll be in excellent hands.
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July 2018 by Olga Pimienta
RDL has proven itself to be our number one choice for autoimmune testing for all of the systemic rheumatic diseases that we see in our Rheumatology practice. Their dedication to excellence and reliable laboratory testing have given us the confidence in making decisions regarding diagnosis and treatment, especially in our autoimmune inflammatory arthritis and myositis patients.
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June 2018 by Jones A.
Great customer service! My doctor specifically recommended RDL because of the work they do, but there was a problem with my insurance. It's a good idea to check ahead of time to get preapprovals if necessary. Even so, the people at the lab (Susan, Christine, Vlad) were all so helpful and willing to work with me to find a good solution. When you call, you're talking to someone who really cares about the patient and the lab.
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June 2018 by Dan G.
RDL is known as the best autoimmune laboratory in the US. The lab was started by two Rheumatologist's who knew what tests they needed to treat their patients. They also understood that quality was important, all tests are not created equal. I have worked with RDL for almost 20 years, they are like family! RDL is a very professional organization that I have recommended friends and family have their physicians send autoimmune tests requests to. This is a first class organization from the people in the office, the technologist's performing the lab tests and the doctors calling the physician to discuss abnormal results. Now that is service!
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February 2018 by Amy O.
RDL Has committed staff who seem to be committed to patient care and solutions for therapy. I recommend RDL for rheumatoid testing and research
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February 2018 by Susan M.
RDL billing staff was extremely helpful to me with a recent billing issue. It turns out when i switched jobs i had a gap in coverage. Lori in billing listened to my concerns and financial woes.... she offered me a significant discount and a payment plan! I wish all medical providers were this committed to serving the needs of their patients. I highly recommend RDL to others.