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April 2024 by Lilli V.
I love this store!!! I came in today hoping that I could get my dog groomed but, unfortunately the grooms were done for the day. I was bummed, but an employee, Jack explained how the groomers finish at a certain time, and booking an appointment is what I should do instead. Jack showed me Urban Pet has self wash stations! Gave me a quick run down of how it works and let me know of a daily deal on Mondays for the self wash. Jack gave me some fresh towels! After his bath they gave my pup some treats! My boy has chicken allergy, but Jack made sure to ask before giving him any. They also helped me out with some food recommendations for my pup's sister. Jack hooked it up with some samples and a free membership! Definitely will be coming back, people here know their stuff!!!
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April 2024 by K F.
Coreys having a bad day and it showed. Super rude and i was being so nice at the register, damn dude stay home.
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April 2024 by Patrick M.
They have everything. I just got a cat and Kaitlyn helped me so much figuring out what she needs. I will be definitely back for more cat treats. Muchas gracias :)
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October 2023 by Eli Geschwind
Such friendly, helpful, and wonderful. Best pet store in Silverlake/ever.
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October 2023 by Mercier Govan
Love the variety of pet toys and their selection of dog foods, which are all natural.
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October 2023 by Haley Min Young Kreofsky
While I love their store and the staff at the store. I find their grooming customer service inconsistent. I called a few days ago and never received a call back and when I called today to follow up for an appointment I was brushed off and was told I'll be getting a call on Saturday. Trying to schedule an appointment to get your cat groomed shouldn't be this difficult.
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July 2023 by Fatima Wagner
The employees are so helpful and very nice. My dog loves their small batch treats.
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May 2023 by S W
Best place for the better/healthier pet food and treats you can't get at the national chains. They also have a great selection of other things to spoil your fur babies. Definitely check them out.
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April 2023 by Rachel Kaufmann
Absolute best place to source the highest quality cat and dog food. I special order some food they don’t carry in store and the staff is always very helpful and sweet.
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March 2023 by Hunter Watts
I go here for all my premium cat food needs. They have good prices and a small discount if you join their members club. Also twice a year members sale for a little bigger discount. Always friendly and well stocked. Employees are knowledgeable and able to answer questions.
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February 2023 by Stephen L
Best selection of high end cat food and also always different and cute little cat toys
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January 2023 by Marco Pacheco
Nice local business. Plenty of good products. Very friendly workers
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January 2023 by Kyra McCaffrey
The most amazing staff. Super helpful. My favorite thing about urban pet is pretty much every single item feels hand picked, like the best of the best. Great place for gifts. Also the self serve dog wash is perfectly thought out, everything you need
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January 2023 by Brooke Golding
Favorite local pet store, friendliest staff. And they play great music :)
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December 2022 by Alex Seligsohn
Friendly staff, huge selection, convenient self wash stations, good prices…awesome stuff all around!