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February 2024 by Quilder Menendez
Adrian and his family are the best, they simply give you the best advice!!
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February 2023 by Juan Sanchez
(Translated by Google) It is the best in the area, good service(Original)Es lo mejor de la área buen serbicio
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May 2022 by Rockactualizate Militos
Very professional services. Adrian and family are always Very helpfully.Thanks.Emilio.
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May 2022 by marcos geremias
(Translated by Google) Very friendly(Original)Muy amable
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April 2022 by Mrs. O.
If your in a hurry and don't have time to read full review we'll I'll just say this place like the DMV. This place takes walk in and offers appointments for their services but be prepared to spend your entire day here as you will wait a long time even with an appointment. There unorganized in that department. The business will admit no fault when there in the wrong and drop the ball. Oh and if you like to be mistreated by the owners wife and her lack of professionalism towards customers then this is the place for you. In the words of the owner wife " if you want to wait to be helped WAIT if you don't, then DONT. Does that sound like someone who values your business. There are other businesses in the area like H&R Block or Martinez & Walker down the street who offer similar if not the same services. When I first came here there daughter helped me she is very nice and knows what she is talking about when it comes to taxes etc. Every question was answered. The daughter is more easy to talk to and personally I prefer her for there services as her customer service is excellent. It was because of her I recommend this place and continued to come here year after year. Throughout the years I have also been helped by there son and recently the mom who is not very knowledgeable and I have had friends who have been assisted by her who also say she is not friendly. My second experience with the elderly lady well that just drew the line, I began to see what everyone was talking about. I witness her arguing with a man who was angry & complaining to her in regards to there appointment system and stating he had an appointment and had been waiting an hour to be seen. Instead of her checking the list or with the people that were in the waiting room who had been waiting a long time she didn't want to continue to hear this man & she told him to have a seat and this person would help him. He was helped right away after complaining. A few customer were displeased with this & walked out because he was assisted right away after myself & a few other customers who had been waiting a lot longer than him some with an appointment had been waiting 2 hours to be seen & others without an appointment 4 hours. I didn't want to lose my place in line if I went across the street, I figured it was best to approached the front desk to ask how many people were ahead of me than to ensure I had enough time to go and come back out of nowhere the elderly lady comes over & said to me she is a child she doesn't know. I asked my question again & she began to yell at me and take out her frustration on me after her previous interaction with that man. Instead of apologizing for her unprofessionalism after I pointed out to her I wasn't raising my voice at her or speaking to her in the same demeanor she was and it was not my fault that man yelled at her. I was simply asking a question but she disregarded everything I said and wanted to continue to argue. How is her behavior professional ? At this point she was just being ignorant and refusing to acknowledge her wrong doing.She said this year they hired an outside person to be the front desk and that the employee (front desk girl) was responsible for all the mix ups and issues. Regardless of who made a mistake, being she is one of the owners she needed to take responsibility for the staff they hired that was clearly not trained well or well equipped for the position. As there intake system is a mess and she shouldn't have blamed the employee the truth is there is flaws in there system it is far from perfect and needs much improvement. As the owners wife she should of handled the situation better and been more professional if she needed time to gather herself because in her words she was frustrated/stressed out she should of went to the back after that interaction with that man instead of lashing out at customer. The owner himself who witnessed her behavior from his desk didn't offer an apology either or intervine to let her know she w
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March 2022 by Raquel V.
Amazing customer service. They can see you in person. And they help you understand how the tax laws. I highly recommend them. Also, super friendly.
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November 2021 by E Rodriguez
Omar provided great service!
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March 2021 by Antonio S.
This guys are great. They are honest great costumer service they don't over charge you support them people.
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March 2021 by Lizbeth R.
Definitely recommend going to do you taxes here, the guy who helped me out was Omar would recommend him. He tells you how your taxes work and what your going to get by and takes you step by step of the form process. Had a great experience and did not have to pay alot as a student to get my school forms done as well. Will be back next tax season !!
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February 2021 by Luis Salas
(Translated by Google) One of the best places to make taxes because it's always busyThanks(Original)Unos de los mejores lugares para hacer taxes poreso siempre está ocupadoGracias
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February 2021 by Iliana P.
The business is great... my only complaint would be the front desk lady is really rude.. I'm the type of person that likes to speak with the person I worked with. I don't like to have a middle person taking messages. When I told her that I wanted to speak to the person directly she said "bye" and hung up. They need to understand and respect the customers wishes. Not be rude about it.
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January 2021 by Sal Alonso
(Translated by Google) I did not like the service never go back(Original)No me gusto el servicio never go back
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September 2020 by nancy abarca
(Translated by Google) Very professional, and they are really helpful and nice. I love their service, they are kind and professional(Original)Very profecional, and they are really helpful and nice. Me encanta su servicio, son amables y profecionales
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August 2020 by Eunise gonzales
(Translated by Google) Excelent service !!!!!!!(Original)Exelente servicio !!!!!!!
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July 2020 by Natalie C.
I normally don't write reviews however, Adrian's Income Tax went above and beyond and deserve it. I went with my boyfriend to get his taxes done here this year and they were very helpful. They were very professional and had reasonable prices! Unfortunately, someone had claimed my boyfriend and Omar was very helpful. He explained to us in detail of what it meant and the possible paths we could go about it. Not only that but he has kept us updated throughout the whole process till this day. I would really recommend them to anyone. This establishment is a WONDERFUL family business. The young lady in the front who I believe is named Leslie was kind and immediately greeted us as we walked through the door. We were a little hesitant to go in and were going to do them ourselves online due to this whole pandemic. However, they reassured us that we would be safe. They took all possible precautions one can take. They had dividers and were wearing mask and gloves. After each customer left, they would clean the station and sanitize themselves for the next client. I would recommend two things. One being to go a little earlier in order to find parking. The other thing is to set up an appointment to make things go a lot easier and faster. Once again, they truly go above and beyond for every customer. Would highly recommend
