-
November 2023 by Chris S.
This review is from a vehicle purchase in June, 2023. Being one that dreads a visit to any car dealership, Cartelligent was a no-brainer and worthy of the fee. Working with Cassie (Sausalito) and Ricardo (Menlo Park) was seamless and hassle free. The only small hiccup was when a vehicle of interest was sold over a weekend, but Cassie was able to remedy that situation by securing another model the following week. Once finances were set & cleared, car was shipped, paper work was a breeze, keys in hand, and of course the big red bow...definitely a fast pace process!If I was in the market for another new vehicle in the future, I would most certainly refer to Cartelligent. Especially Cassie for here due diligence and ease to work with. Highly recommended.
-
November 2023 by Sommer Panage
Hands down the best experience I've had buying a car. I knew exactly what I wanted; Chris at Cartelligent tracked one down, got me a great price, answered all my questions quickly and arranged a prompt pick up. The whole process was so easy I honestly couldn't believe it. Worth every penny and would recommend to anyone who doesn't want to deal with dealerships, haggling, etc.
-
November 2023 by Anthony Latta
Christian Roettgers at Cartelligent was very helpful with my car purchase and well worth it. He found us the car we wanted quickly, was very accessible and responsive during the whole process, and made buying a car much smoother and easier than any other time I can recall. I would definitely use Cartelligent again and recommend them to anyone looking to buy a car.
-
August 2023 by Terrill Dahl
Vincent, Jon and Ricardo made this an incredibly simple and easy transaction. As a recent widow, the very last thing I was looking forward to was hassling buying a new car. I put it off far too long. Cartelligent was recommended by a neighbor, and I am so glad I went with them.
-
June 2023 by Ken C.
Stumble upon Cartelligent while looking for a new car. I sent an inquiry through the website, got a phone call the next day. I already know what make/model I want as well as color/package. The account executive discussed the options and sent back a build form to confirm. Then he went to search for a car, came back in a few days telling us he found the car we want, with the exact exterior and interior colors, that was in transit from the port. He negotiated a pretty good price below MSRP for us (when one of the dealerships told me no way to go below MSRP for this particular model), and we also bought the lease end warranty from them which is cheaper than if you were to buy from the dealership. At delivery, we found one of the dealership-installed options was missing. They took care of contacting the dealership for us so we just had to swing by the dealership later on to pick up the missing part.For me, it took away all the stress from having to go to dealership and sit there for hours negotiating something that you don't know if you get a good deal or not. I think we may have spent like 30 mins doing the paperwork and we left with a new car. We were very well informed the status throughout the process. We also traded in our old car with them for a fairly good price. It was great experience for us and I'll for sure consider Cartelligent again for our next car.
-
May 2023 by Yasmin Datta
Great experience working with Vincent Denis from Cartelligent. He was very responsive, efficient and incredibly easy to work with.
-
May 2023 by Judy S.
We recently bought an all electric car through Cartelligent of Menlo Park. Ricardo greeted us warmly, explained the paperwork that had to be signed all in a competent but relaxed manner, putting my husband & I at ease. Not only did he explained the car's features but he even helped us hook up an app on our old car. He urged us to come again, if we had any questions. I assumed that comment is what every one says but most businesses don't follow through when you do return. Two days later we did return because Toyota's auxillary computer system is not at all user friendly. Ricardo and Jonathan spent nearly two hours with us puzzling out the technology with pateince and humor. We had been to two different Toyota dealerships where we talked to five different employees. None of them knew the ins & outs of the Toyota's computer. Ricardo & Jonathan were a great help. I highly recommend them & Cartelligent of Menlo Park, CA.
-
April 2023 by Shannon Carlin
I can't say enough about my experience with Cartelligent!I worked with Chuck. He was so helpful and just on top of everything. It was seamless. I ordered a new cargo van through them and then they helped me sell my truck. Never again will I deal with a dealership. All future vehicles I purchase will only be through Cartelligent.Thanks Chuck for being so awesome!
-
April 2023 by Nick Gassmann
Couldn't have asked for an easier service to work with. Got the best deal on the car we wanted in 3 days. Thanks for making it easy, Vincent and Ricardo!
-
February 2023 by Deng Pan
We lost our only car due to a traffic accident and were in a hurry to buy a new one. We found the newly released RX to be the perfect match for our need, however it is pretty much impossible to find a car available for sale from local dealers, not to mention all the blings and whistles we are looking for. So we reached out to Cartelligent as a first time customer, and Hilary was assigned as our agent. She was very patient and understand our situation. It only took her about a week to find a perfect match that was ordered by a dealer in SoCal but just came out of factory. Initially it was not clear when the car will land which makes it a little bit challenging for us to plan for rental car arrangement. Again Hilary help us made the right decision, the car was delivered to our house on the week she predicted. That's simply the best ever car shopping experience. I also had the honor to work with Billy, Rodriguez and Johnathan, everyone in the team was very professional and exceptionally helpful.I will definitely come back for my next car.
-
February 2023 by Will Imholte
I picked up an electric car from Cartelligent Menlo Park today. The process was painless, fast, and I ended up with the exact car I wanted with as-near-zero work on my end as could be imagined. Bill walked me through the paperwork using easy to understand language and I'm pretty sure I saved way more on the car purchase price than I spent on the service.
-
January 2023 by Alisa Padon
This December was the third time we've worked with Cartelligent and they continue to be wonderful. Hilary was always quick to respond, gave us all the options we asked for, and is generally just a pleasure to work with. The team made our transition so easy. We highly recommend them.
-
January 2023 by Bob Flanagan
First time ever using Cartelligent. We decided to try it since my employer had a discount. I contacted them and Hilary was assigned as our agent. Working with her was awesome; she was patient as it took many months to find the car we wanted, in fact, she found us an almost perfect match, and then we found out there were 2023 models coming that had more features (X-Line) we wanted, and so we delayed for 2023. She and her team persisted and found us the perfect car. We took delivery from Billy and Ricardo, both awesome to deal with. The car had a very minor scratch on the bumper that my wife noticed, and Ricardo immediately took photos and got the ball rolling for fixing it. We did not need to complain or whine or get angry, they just took care of it. Within 5 days, it was fixed perfectly to my wife's satisfaction. I would definitely use Cartelligent again and will be recommending it to friends.
-
December 2022 by Jessica Gasper
Great service. The team was super responsive, supportive and took care of everything during the car leasing process.
-
November 2022 by Kelly J.
Many thanks to Cartelligent for a smooth and enjoyable experience! Mark was a great help in finding the exact specs I was looking for, and the overall process from start to finish couldn't have been easier. A special thanks to Ricardo for all of his help in navigating a quick and efficient paperwork process, and in getting me set up and on my way on pick up day. Overall, highly recommend Cartelligent for a fantastic car buying experience.