-
September 2023 by Erika Huerta
Very welcoming and clean salon. Pricing is fair and as expected for Peninsula prices especially considering the service, cleanliness and kind ladies who work there. Ample parking as there are two lots right beside the salon. I’ve been happy with the services I’ve gotten there, which include manicures with regular polish, gel and dip, and regular pedicures.
-
September 2023 by kimberly squire
I am so excited to be back to Charisma. I left to go to another salon because it was much closer but no one has ever done as good as a job as Duc. Boc is also an artist. Lots of parking and great shops near by.
-
July 2023 by Linh Russell
I work close by so whenever I get off early, I always come here to do my Mani & pedi. It’s a very elegant and clean salon. All the techs are friendly & kind & they do great work & I love their massages, so relaxing. Love my Tiffany color nails!
-
July 2023 by Krista D
One of the best nail salon experiences I've ever had. Helen and Lee did a fantastic job. A week later, my fingers and toes still feel soft like butter, and the polish hasn't chipped. This says a lot b/c my hands are constantly in and out of water.The atmosphere is relaxing. No loud music. No TVs blaring bad news. Just calm, calm, calm. The salon is decorated in chic colors. And the massage chair? Very good.But most of all, Helen and Lee are true nail tech professionals. They know how to make your natural nails look beautiful. They take as much time as is needed to do the job right--and they know techniques beyond the ordinary.The only downside? I found this salon 3 weeks before our sabbatical year ends, and we're leaving Menlo Park. Waah! But, you, lucky reader, you get the chance to experience Helen and Lee, and the joy that is Charisma Salon.When I'm back this way, I will definitely book another appointment. Like everything in Silicon Valley, it's pricey. But in this case, it's worth it.
-
July 2023 by Rhea Chhachhi
Loved the end results of our mani pedis and the sweetest women!
-
April 2023 by Mary Wang
I need to stop coming here after the last pedi I got have me an inflamed big toe (glad this infection didn’t get worse) and today I felt like my technician kept trying to up sell me on everything. It makes for a very unpleasant experience.
-
April 2023 by Ally Lumpkins
My pedicure was great they did amazing job 10/10Service: Pedicure
-
March 2023 by Noor Skhiri
Linda is absolutely fantastic! She always does an amazing job with my nails, she’s super sweet and the atmosphere of the shaking is amazing. Thank you Linda! ?Service: Acrylic nails
-
January 2023 by Darcie Barton
I enjoyed the calm atmosphere here. They are very personable too.
-
December 2022 by Jai L.
Way too much up selling in this place. I went in for gel removal and regular manicure, because my nails are getting damaged. First Lady pushes me to do a gel--I say no. Second lady asks me if I want to do a gel, and is so pushy I have to say no repeatedly and explain I'm taking a break from gel. Then I ask if they have a particular color (a very basic one); technician says no, we only have it only in gel, do you want to do it in gel? I said no, got up to look, and found the exact color in regular polish. So was she lying to me so I would do gel?? Then she tried again to get me to pay for the most expensive manicure, and again I had to say no, just regular. Also, there is a sign that says customers shouldn't talk, but the technicians spent the whole time loudly talking to themselves across the salon. The whole experience was just a little off putting. I'll try a different place next time.
-
December 2022 by Mary N.
I have been going to Charisma for about 12 years since they were located on El Camino Rd. This review is over due. They are not the most inexpensive but worth every extra dollar. A spa experience without spa pricing. They are thorough, professional, and personable. Space is clean. There's a front door and back door so air flow is good. Doesn't smell like chemicals. I like that tools are sterilized and packaged for every visit. I've had appts with any of the ladies here and they are all FANTASTIC!!! Highly recommend!!
-
November 2022 by Ariel K.
Charisma has the nicest nail techs, and the hot gel manicure looks fresh AF every time. I love going to this salon and getting the full mani-pedi treatment on a Tuesday evening.
-
November 2022 by Eva R.
I had some time to kill before an appointment and decided to get a mani and pedi to pass the time. I loved this salon. They did an amazing job. It was by far the best massage I've ever gotten with a pedicure. I would come back if I lived closer!
-
October 2022 by Brenda Lo
Would not recommend. The ladies focused so much more on upselling their services than doing a good job on the nails. The manicure ended up with cotton ball hair on it, and the pedicure was ok but communication with the technician was difficult.Services: Manicure
-
October 2022 by Patil K.
Came in to get a luxurious pedicure which was amazing but my manicure was subpar. The nail polish bottle was clearly old and glue like and instead of addressing it they just but on thicker coats and it never really dried well and immediately smudged. A waste of money sadly.
