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May 2020 by Mike Torch
Alicia Brown cuts my hair. Does a great job at a competitive price. Very easy going place. Like that they don't push products.
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January 2019 by Katherine T.
For years my former hairdresser used only permanent hair color, which was irritating to my scalp and drying to my hair, and grew out with an obvious line of demarcation. Many times she would not rinse out the color enough, and the towel would show the dye residue. Also, my color was too yellow and brassy....I kept asking for an ash color to neutralize brassiness and she would refuse, saying it wouldn't work. I was ready to throw in the towel and just let my gray grow out. Finally, I decided to give Terry a try and I am so happy I did! My hair color is exactly what I want and it is also semi-permanent, which is much more gentle on my hair and grows out gracefully....lasts just as long as the permanent color from before. Also, she gave me a beautiful haircut and never trims my bangs too short! Prices at the salon are very reasonable as well. Recommend highly!
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June 2018 by Katherine Young
Shelly Rivera is the best colorist, knows the science of healthy hair and has been a blessing in my life since I started going to her 5 years ago. She has introduced me to cutting-edge products such as Olaplex and Monat and has helped me grow my hair so long which has been my wish since I chopped it in 2003 and found out my hair grows as slow as molasses. Last year, someone I used to see fairly frequently didn't recognize me because my hair had grown so much. The salon is beautiful with professional lighting and is on Main Street in Downtown Napa. I highly recommend Shelly Rivera and The Arrangement to meet all your beauty needs and expectations.
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June 2018 by Katherine Y.
This is a beautiful salon with studio professional lighting and a quaint boutique-y feel. My stylist is Shelley Rivera, I've been going to her for 5years and she is an expert colorist; always with knowledge of the most recent innovations in hair care, hair health, and hair growth. She is a premium stylist and I won't allow anyone else to touch my hair. I have been striving for long hair for years and she has helped me achieve it not only by teaching me techniques and giving me products to quicken the process but by always making the most of every appointment with careful time, attention, and extra services like hair masques that help my hair stay thick and healthy. She is very generous and kind. I highly recommend Shelley Rivera for your next hair appointment. She is in high demand.
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March 2018 by Erica H.
I purchased a groupon for Shelly Rivera to try her out without having to pay full price and let me tell you- I will be back to pay full price. She was so professional and nice and did EXACTLY what I asked. I have the best cut I have had ever. I trust her to not chop all my hair off when I need a cut. The groupon was good for a cut, style, and conditioning treatment with 2 oz of bleach for highlights. She made that 2 oz go a long way! I was in a hurry so didn't have time for the treatment so she gave me some to take home. She also had to place a toner on my hair to make sure she didn't fry it off and was upfront about it costing extra. The poor reviews are from people with incredibly dark hair wanting blonde right away or from people not reading the fine print and wanting to keep using groupons. The salon itself was clean and the other staff were so nice and professional. I will definitely keep coming back here to Shelly!
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February 2018 by G M
Terry knows hair, especially curly. I wouldn't go anywhere else.
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January 2018 by Vanessa Teaford
Terry knows her hair. Doesnt try to push products on you and answers all of your questions on proper hair maintenance. A true professional. The other staff are personable and easy to converse with.
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December 2017 by Doug Ramo
Small salon, personable stylists.The best there is.
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December 2017 by Zee Gonsolin
Great place to go
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December 2017 by Carolyn F.
My hair stylist moved and when I found that Terry Brown was still at the Arrangement I called. I haven't had this great a hair cut since the 80's when she used to cut my hair. She is the best!!!
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November 2017 by HELGA NICE
Friendly and caring professionals.
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November 2017 by Violeta L.
This review is NOT about the salon itself but SHELLEY R., an independent stylist that works there. Before we began, we had a good talked about how I wanted my hair to look. I even showed her a picture and she agreed! She was like "Do you want your color to whisper, talk or shout?" I said "Talk", I wanted it to stand out but not too much. When she finished, I noticed that the color was way off. But I said to myself, its ok, it will fade and that next time I'll tell here...I want my color to "Shout". As she was working on my hair, she kept talking about Oloplex and Monat, new products she's trying out and how she like to use good quality products. I agreed and thought that I finally found and good stylist. I was totally WRONG! I had the worst haircut and highlights EVER. 26 yrs in this service, doesn't make one a great stylist. I did only get the Groupon special that pays for 2 oz of product plus cut and style. Yes, I had a groupon voucher but I never told her that I wasn't going to pay for whatever extra product or services, to get what I want. She curled my hair after the color so I wasn't able to really see the cut. I allowed her to use all the products she was raving about and even gave a 18%GRATUITY because she was nice the entire time and even mentioned that if I came home and didn't like any of her work to call her back. Well, it's been 2 wks and she still hasn't responded to my appt request. I really tried to make it work but it's just terrible. I DO NOT recommend her at all. It was a complete waste $160 and my time away from family.
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October 2017 by Gwen Mannor
Fabulous food and service. Great location.