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January 2024 by Chelsea Bravo
I’ve been going to Brittany Smith for years!!!!! Since the minute I first started going to her she’s been an absolute HAIR GOD!She listens to everything that you say, and helps come up with a master hair plan to accomplish it. She is very knowledgeable and great at what she does. She has an amazing energy to her that Makes you forget you’re sitting in her chair for hours at a time. I highly recommend her and her magical hands.
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October 2023 by Erin Bell
The best products in Napa!❤️
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June 2023 by Rachel Maust
Corina is fabulous and works wonders! The salon is friendly and clean
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September 2022 by Anna K.
I have known Charlene for decades. She's so kind, thoughtful and a outstanding listener ... she's an overall pleasure to be around. Now let's talk about hair. I always get a gorgeous natural lived in look that provides longevity. My grow out looks amazing and I get a ton of compliments even weeks after I've been in. Thank you Charlene for always doing a outstanding job. Bella is lucky to have you.
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September 2022 by Tara D.
Went to see Jeannette for B12 injection and she was so nice and answered all my questions regarding the process and benefits. I appreciate straight forward answers so I can make an informed decision. Definitely recommend going in, they have a lot of services that I browsed through when I was there and will be making an appointment in the future. When I was there, I also met Charlene, who is a hair stylist. Talked with her for a bit and decided to book an appointment and try her out. Several weeks later, I went in and Charlene was also so nice and accommodating. She worked with me to get the perfect color and style. If your looking for someone who does great work and makes sure you are happy with the end result, this is your girl- highly recommend them both-
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February 2022 by Susan Conwell
I've been going to Bella Capelli for about twenty years. I can't imagine going anywhere else! The new salon is gorgeous. And the best place in town for accessories, too!
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February 2022 by Anabella L.
I am delighted with the job Charlene did with my hair on my first date. I highly recommend her and the Salon is super immaculate and they work with the best products. They are all super nice
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November 2021 by Dulce Luna
Brittany Kuhn-Smith charged me $1,565.00 for two sets of sew-in extensions. I texted her pictures of how bad they looked to see if she could do anything to fix them and make them look better however, I never heard back from her. I had to go to the beauty store and buy a set of clip-on extensions to make them look descent. Brittany and Bella Capellini SalónSpa lost three clients that day.Service: Hair extensions
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November 2021 by Melody Sa
This is my first ever review because I don’t usually do this but I just want to warn about the lack of professionalism and friendliness in this place. I went to get a Keratin treatment for my hair which they said it cost $300 and they ended up charging me $400 because of my curly hair. I did not mind that because I was excited to have smoother hair and they explained to me that it will make my hair 50% more straight. However, a day after the treatment my hair got extremely frizzy and curly like nothing was done to it. While other hairstylists told me that this should not happen. I tried texting Brittney, who did the treatment and she would ignore all my messages when I just needed an explanation to why my hair doesn’t feel any different. I also tried to go to the salon and she would not talk to me. She raised her voice at me and asked me to leave the salon. All I wanted is for her to respond to my concerns and help explain why my hair turned the way it did.The owner ended up calling me days later but she did not offer any solutions or anything at all. Her way of talking was also very rude and she did not care how she treated her customers. She said she would call me after talking to Britney but she never did and it’s been over 2 weeks. I lost over $400 and my hair looks worse than it ever did.Service: Hairstyling
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November 2021 by Ghenwa Melody Slibi
This is my first ever review because I don’t usually do this but I just want to warn about the lack of professionalism and friendliness in this place. I went to get a Keratin treatment for my hair which they said it cost $300 and they ended up charging me $400 because of my curly hair. I did not mind that because I was excited to have smoother hair and they explained to me that it will make my hair 50% more straight. However, a day after the treatment my hair got extremely f
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November 2021 by Melody S.
This is my first ever review because I don't usually do this but I just want to warn about the lack of professionalism and friendliness in this place. I went to get a Keratin treatment for my hair which they said it cost $300 and they ended up charging me $400 because of my curly hair. I did not mind that because I was excited to have smoother hair and they explained to me that it will make my hair 50% more straight. However, a day after the treatment my hair got extremely frizzy and curly like nothing was done to it. While other hairstylists told me that this should not happen. I tried texting Brittney, who did the treatment and she would ignore all my messages when I just needed an explanation to why my hair doesn't feel any different. I also tried to go to the salon and she would not talk to me. She raised her voice at me and asked me to leave the salon. All I wanted is for her to respond to my concerns and help explain why my hair turned the way it did. The owner ended up calling me days later but she did not offer any solutions or anything at all. Her way of talking was also very rude and she did not care how she treated her customers. She said she would call me after talking to Britney but she never did and it's been over 2 weeks. I lost over $400 and my hair looks worse than it ever did.
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October 2021 by Laila Sadakni
horrible service! especially the owner
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October 2021 by Emily W.
I can't express how grateful I am to have met Charlene. The day before I saw her, another hairstylist (questionable) destroyed my hair. I was so afraid I would be stuck with it for days, if not weeks. It was so bad that it was hard to look at myself in the mirror. Luckily, Charlene fit me in last minute, and I felt the weight lifted from my shoulders before I even got there. She was very sympathetic, as was her colleague Britney. She also helped me get a refund from the person who did this to me. I was terrified to do it because I'm a people pleaser, but my scalp was bleeding with blisters covering my head--that's how bad that woman messed my hair up. All in all, there is no one else I would've rather taken care of me. My former hairstylist moved away, and I'd been reluctant to find a new one, but that's also how I got in this mess--by taking a chance with the other person. But, as Charlene said, "sometimes the best miracles come from bad situations" (paraphrasing), and she's right. She did a killer job fixing my hair, and now I have an amazing hairstylist who I'll continue to see from here on out. She's also super fun and funny; she's not just a wicked talented hairstylist, she's an overall amazing human being.
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August 2021 by Walter M.
What a decadent experience. I'm pleased to say that I had a tremendous experience with " Brittany " at Bella Capelli. I've been to a hair salon a grand total of 4 times in my life. I have had the same guy cut my hair for about 20 years now and it is not an elegant salon, to say the least. But while on vacation in Napa my wife and I splurged and got the full treatment. It is still weird for me to let someone else cut my hair...let alone wash it as well...but Brittany was so professional and comforting I soon relaxed and let her do her magic to my hair. What an overall awesome experience from start to finish. My wife also raved about her time at the spa. A thousand thank you's to Brittany for making my spa day more special than I could have hoped for. On our next trip to Napa, you can bet we will be back.
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August 2021 by Patti C.
Please note this is not about Bella Capelli salon but about the micro blading by Kathy Briggs. She is rigid, arrogant and doesn't do a great job at micro blading. Having no prior experience, I went to someone else for the touchup treatment and was more than pleased.
