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January 2024 by Maria Pamela T.
Love how Creations Fine Jewelers carries Omega Watches and A.Jaffe Bands. Joe was very knowledgeable and friendly. It's nice walking into a Jewelry store that doesn't pressure you to make a purchase. Also, they are building a brand new store! How exciting!
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December 2023 by Pamela Q.
I went to Creation Fine Jewelers yesterday for the first time. I was in search of a pendant and had some estate jewelry that needed repair. Joe Tariga helped me. Joe was so helpful, pleasant and professional. Joe ordered my pendant and had it sent overnight without charging extra, so I could have it by Christmas. Joe also helped my husband who had several watches that needed servicing. We were so impressed with the help we received. I feel I have found a trusted jeweler in Creations Fine Jewelry's store. I Highly recommend this store who anyone who want to purchase fine jewelry or has a piece of jewelry that needs repair.
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December 2023 by Lee H.
I had a ring that I purchased as a young man that I truly enjoyed wearing; I always saw it as a thing of beauty and over time, it became my talisman. I lost that ring in the Gulf of Mexico many years ago and have often thought about replacing it but had difficulty finding that design. Thanks to the internet, I was recently able to find a picture of the ring exactly, so I took the picture into Creations to see if they could help me. Brian found that specific setting in almost no time. He explained my options for the center gemstone including the possibility of using an inexpensive imitation sapphire, which was what I had as a young man. He ordered both types of stones for me to see and compare the following day. I decided on the more expensive option, but I greatly appreciated his making the inexpensive option clear. Brian was not the only helpful, well-informed staff member; everyone in the shop was engaging and knowledgeable. I'm very happy with the resulting ring and was very happy with how quickly they worked to get it ready for me.
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November 2023 by Cymantha E.
I stopped in on a Tuesday afternoon to see if there was any possibility of having a sentimental ring repaired before the holidays. I was greeted by the adorable cream cocker spaniel wearing a stunning diamond and pearl necklace- in case anyone forget it's the holidays. The counter representative took my item to ask Alex the repair technician if it was possible. A mere 4 minutes later- my item appeared- repaired and cleaned. Thank you so much for going above and beyond during this busy holiday season. As always - the most knowledgeable, helpful and professional jewelry experience.
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November 2023 by Danielle B.
Not only is the quality of jewelry amazing, but so is the customer service! My husband purchased my ring from there and I absolutely love it. We have continued to be repeat customers and always leave feeling like they go above and beyond.
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October 2023 by FAITH PARKS
I love this jeweler! Not only do they have a beautiful variety of items to purchase, they have a wonderful repair service!! I have taken my most valuable pieces in for inspections and repairs. They do beautiful work for a reasonable fee! They are professionals and offer great service and follow up! I highly recommend CreationsFine Jewelry!!
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October 2023 by Patrick S
Had the pleasure of meeting Brian Doughty while shopping for an Omega watch and after answering my questions and listening to his comments in a very relaxed setting I bought another Omega with total satisfaction. I really appreciated the relaxed environment, extensive knowledge Brian had, and friendly approach.
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October 2023 by Blanca Thomas
I love this jewelry store in Napa. They were very helpful when my husband reached out to them while he was deployed overseas. He worked with them & they provided great gift recommendations for a wedding anniversary gift. I loved it!I go in from time to time. They clean my ring on the spot, leave it very sparkly. I have also brought my watches to have battery changed & jewelry for repair. They are very professional & work diligently with their clients. Great communication work & polite.
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October 2023 by Danielle Rhyno
I walked into Creations by You just before it closed with my husbands ring that had a piece that broke off. I bought his ring from a different store, 10 years prior. I wasn’t sure what the cost would be for the repair. The gentleman in the store took a look at the ring and said it shouldn’t have broken at all and he would contact the manufacturer. I left the ring at the store and got a call a few days later letting me know the manufacturer was going to replace the ring and re-engrave it and the only cost to me would be shipping and insurance. I had put off dealing with the repair for far too long before stopping into Creations by You on a whim. The staff was extremely helpful and polite and the solution was so easy with them taking care of all the logistics. They also have a beautiful show room with many gorgeous pieces on display. I highly recommend the Napa Creations by You store for any new purchases or assistance with jewelry you own!
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October 2023 by Carol McEvoy
My fiancée and I went to Creations to pick out a wedding band for our upcoming wedding. It was the most calm and pleasant experience. We literally found what we wanted and were out the door in about 30 minutes. My fiancée and I left, feeling secure and happy with our purchase. Creations Fine Jewelers is a wonderful place to go! It feels like home and family.
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August 2023 by Nicole Heaney
Atoussa and Christina were very courteous and helpful. I have purchased two Tissot watches from them and plan on returning back to them to buy my first Omega. Wonderful people, excellent service- the whole team provided their insight on finding my new every day wear that can handle the punishment in a professional kitchen.
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August 2023 by Kevin R
I originally came into Creations to get my watch serviced and now I won’t go anywhere else. Their selection of jewelry and watches is great, everything is unique or classic. Creations is my “go to” any time I want to get something for my girlfriend, they’ve never tried to up-sell me or push a more expensive purchase. I feel like they respect my budget and that makes the experience really pleasant. They’re just really nice people doing a very good job.
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August 2023 by Nicole H.
I have purchased two Tissot watches from here. Atoussa and Christina are friendly and knowledgeable. Sometimes it can be intimidating, going into such a beautiful store and looking at some very expensive watches and jewelry, but they were knowledgeable and assisted me with picking my new every day wear watch. They have earned my loyalty and return business when I treat myself to my first Omega.
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August 2023 by Sheryl Barden
Twice I have brought Jewelery in for repair and they have done a great job. Most recently one of my silver John Hardy earrings fell off and was stepped on, quite disfiguring it. They were able to work magic and it look as good as new. So glad to have a jeweler I can count on! Thank you to the team at Creations and I look forward to a continued relationship.
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August 2023 by Rose Salaveria
Excellent customer service! Called to check on a watch and it happened to be available and they even sent me photos to see if its exactly what I was looking for. At the store, Stacey was so nice and helpful . No sales pressure which made it easier for me to make a decision. Also to top it off they gave me a very good deal ! Definitely one of the finest jewelry store in the Bay Area!!!
