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April 2024 by Kaija S.
love this store, the employees are incredible, knowledgeable, and very kind and friendly. Ann and Justin are fantastic! helpful and very pleasant !
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February 2024 by Nina C.
What can I say, this is a hidden gem in the Napa area for cosmetic lovers. This place maybe tiny, but has so many items at great prices. They have all the wonderful brands from department stores. It has Mac, Nars, Tom Ford, Estay Lauder, Origins, Jo Malone, and many more. I purchased 2 bottles of shimmer perfume and the lady was so nice. She told me if i get one more i will get a better deal. The ladies there are so helpful. The deal was so good i went back in and grabbed one more bottle. I told them I have a cosmetic company store near us, but they are always closed or have a sign "Be back in 1 hour". The Napa store is the best one I have come across. I love this place.
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October 2023 by Wendy C.
Finding the right makeup is key and hard to do by yourself. Ana worked with me to find the perfect makeup and it was fun along the way! I hope she is there every time I go in. Yes, I will be back.
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September 2023 by Raquel Jimenez
First time coming to the store in I love the experience Ana helped me a lot and giving me the right make up color before my wedding! :)
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July 2023 by Amanda A.
This store is awesome! It was my first time there today and I was helped by an absolutely lovely and beautiful person, Fatima. She was so incredibly kind and helpful and ensured I found everything I needed. She gave me honest opinions about products she liked and gave me recommendations based on my specific skin type and needs. I already recommended this store to my friends!
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April 2023 by Kalli K.
I love coming to this store! They always have great selections and sales. They carry Tom Ford (one of my favorite brands). The sales associates are always friendly and knowledgeable! I love popping in on my lunch hour to see what new items may have arrived. Thankfully, I only work five minutes away.If you're in need of some great makeup at AMAZING prices go check them out!
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April 2023 by Tammi C.
I love this store. They always have such a variety of my fave products. There's usually some kind of special happening e.g a giveaway or discount on selected items. The store manager-I think her name is Anna-is super helpful and incredibly knowledgeable. She knows of what she speaks!
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April 2023 by Marie M.
I love this cosmetic store ! They always have great deals and carry my favorite brand Bobby Brown. The associates are always super helpful and professional.
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April 2023 by Sixian Lu
The staff are very patient!
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February 2023 by Erin Shishido
This was my first visit. I had a really positive experience. I found everyone to be very helpful. I was able to get some great deals!
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December 2022 by Maggie X.
I called ahead to ask about business hours and was told open till 8 pm. I arrived at 7:10 pm to find a note on the door saying they closed at 7 pm. It was such a buzz kill! Also when I actually visited the store a few days later (weekday, not busy at all), I noticed staff in general were a bit indifferent, not rude, just "cold" enough that you didn't feel "pleasant" to stay there. Great selection, great price, but prepare for the cold shoulder attitude.
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October 2022 by Flower Castro
I gave it a 3 star rating given that I’m a regular customer and some of the staff are very helpful and attentive however I have experienced discrimination and rude behavior from the oldest employee kellie. I’ve worked retail so I understand you have bad days but you have to remain professional and watch your tone and approach with your customers . Ive been rushed and when asked for help, she was rude in her tone and approach and demanding to know what I needed. It made me uncomfortable to ask her for help so I someone else. Another previous experience with her was that I requested an item and she was very short and quick to say it’s not in stock while another employee went beyond to look and found the items. Kellie is particular to who she wants to help and how she will help them. I seen she has approached women of color very differently. I am a women of color and I’ve felt the mistreatment. She is only kind when she sees how much someone is willing to purchase. If management may please have a conversation with her and provide some training as a refresher for her that would be highly appreciated.
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October 2022 by Rachel Nelson
Monique was absolutely wonderful! Beyond helpful! Amazing suggestions! Give that girl a raise!!
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September 2021 by An Yoshihide
Rude staff!
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August 2021 by Michelle L.
The Tilton NH location refused to return a defective open used item for a store credit. They made me sit and wait for over a half hour while the Store Manager supposedly made a few phone calls in the back. She said it was HER policy to only exchange when clearly on the receipt it states exchange or store credit. I wanted a store credit. I will NEVER buy anything there again.
