The furniture is terrible, we bought an armchair that cost 10,000 dollars. First we had problems with payment and then we started seeing feathers outside the couch. We made a complaint and received no response.
January 2024
Went to the store to pick something up, but says they open at 9am. But apparently they open at 10 am. Corprate should fix this issue because it made me very late for my travels. Just fix the timing so I don’t waste my time.
November 2023
I absolutely love Pottery Barn products. That said, if you want some assistance while shopping, you need to find your way to a register. I've never seen anyone on the floor who can offer assistance.