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“I could't ask for a better bank to do my business, conveniently located in the heart of Prunedale, it is a friendly polite staff and welcoming bank. But the crown jewel of this place would be the teller Ricardo, he helps me every time i go there and do my banking needs, answers all my questions in a profesional and polite manner, is well versed in his job code, and always has a smile and go getter attitude. I always go there and look for him to my business. Outstanding employee. 10/10.”
“The best bank to finance your car or motorcycle with. I've had 5 loans so far with them and I absolutely love this bank! Very friendly staff, they make you feel like family. The interest rates are low and the skip a payment for the holidays is wonderful!”
“I'm from Sacramento and recently moved to Salinas for work. I was amazed that I could make a phone call to the bank and a live person would pick up the phone. In sacramento you get a call center and have a difficult time getting in touch with personnel from the bank. I was able to get in touch with Andrew and he's great about calling back. He scheduled me a meeting quick and broke down the details of our accounts to help us understand how we could save $$$. At the conclusion of our meeting he upgraded our accounts and had great conversations. The staff is personable and attentive.”
“This bank was, from the beginning that I was looking for references, the first that was recommended to me. I am a new car buyer and my interest and down payment for my first car was too high at the bank that had the loan. Of all the banks I looked for, I put all my trust in this bank, the day I finally made the decision to refinance. I went on the first occasion for information but I was not very satisfied, then two months later my credit score increased a lot and that was when I decided to take the final El Paso! Thank God and also to Salvador, the man who treated me with great respect and wisdom I managed to refinance my car at a much lower payment than I expected and at the lowest interest rate that this bank was offering in terms of refinancing. I hope that in a few months the interest in general will drop a little more to refinance again. But I am very happy with the attention and service that was given to me. I recommend it to anyone who can use it….thank you!!!”
“Miguel Cruz-Bartolo is the best personal banker that we have ever worked with. We have been to many banks in the Monterey County in the past 15 years that I've lived here. He explained to us in detail and he was very patient to listening to our concerns. We felt very comfortable during our visit at this Wells Fargo branch. We will recommend him to all our friends and family members.”
Open 24 hours
405 Main St, Salinas
Banks
“We want to sing the praises of Susie, who helped us fix a problem with our credit card. She was cheerful, kind, sympathetic, and just the best we could have hoped for. She is a gem of an employee. You and your customers are lucky to have her.”
“Miguel Cruz-Bartolo is the best personal banker that we have ever worked with. We have been to many banks in the Monterey County in the past 15 years that I've lived here. He explained to us in detail and he was very patient to listening to our concerns. We felt very comfortable during our visit at this Wells Fargo branch. We will recommend him to all our friends and family members.”
“I personally have found this bank to be very efficient, friendly and fast with service for all mytransactions each and every time I have been in there. However, I asked one teller for a few withdrawal slips as I like to write down how much I want and in whT denominations so I dont have to say it outloud and let people know how much money I am carrying out with me! its a safeguard I like to follow, but he told me I should just ask for what I want. So did not give me what I asked for. However, It was probably my fault for not explaining why I neded them and he probably thought it would save me from having to fill it out all the time. The very next time, the teller was filling one out for what I wNted so I asked him for some and I had no problem getting them from him. No matter how many people have been in line when I go in, I stand no longer than five minutes each time waiting for a teller. I ? applaud these tellers! Elizabeth Miche’.”
“I've come from a big bank where they just see you as a number unless you are a private client. I have been banking with Penfed for a few months and i'm the type that likes to go into a branch and speak to someone in regards to my account than handling such business over the phone. Everytime I walk into the branch, I am treated with genuine excellent customer service and I never feel rushed. Any questions or situations I need assistance with that I do have, the representatives at this branch are quick and efficient in assisting me. I'm an older millennial and understand that online banking has a time and place but some things are better off in person and that includes building a banking relationship. The two representatives I have had pleasurable experiences at this branch were Alyssa and Desiree. I would give 5 stars but Penfed does need to improve their seemingly antiquated system to compete with the bigger banks and improve customer online banking user experience.”
“Visited this Wells Fargo bank branch because I had a few questions about banks and them dealing with damaged currency and if they had any type of exchange available or if contacting some kind of united states official department that deals with that sort of thing.”
“This is my first time at this branch. Upon entering, I was able to speak with a teller that directed me back to a young lady about setting a new account. I was assisted by Jose E who helped me open an account. He was super cordial and explain everything that I needed know. I feel that this is going to be a good relationship over my last bank. On a side note: This branch is super busy and they have multiple new accounts representatives and loan officers that are able to assist and at least four to five tellers on the line. The bullet proof glass windows are impressive.”
“We want to sing the praises of Susie, who helped us fix a problem with our credit card. She was cheerful, kind, sympathetic, and just the best we could have hoped for. She is a gem of an employee. You and your customers are lucky to have her.”
“Places is nice, great service, ATMs work fine but sometimes they'll be out of service. But there's another ATM inside of safeway if you really need to take out money.”
“I just wanted to thank the banking and account management team at this location. I unfortunately have been dealing with a loss in the family and transferring proprietaries on accounts can be very troublesome and tedious. But thanks to the staff here, I has been a walk in the park. The mgmt team were very professional and made all the steps needed throughout the process very easy and were very professional in the process. I want to give a special thank you to Jesus who helped me yesterday. Thank you all !”
“I went in to open a new account. I went in on my lunch and was on a time limit. I was helped out by Gilbert. Great guy and was pretty quick. Went over the basics that he needed then let me know what I could review later since I was on a time limit. My first experience, but a great one.”
“Never really had any issues with this bank or the staff. Removed a star due to not having better parking Everything else is just like any other Wells Fargo bank I have been to before.”
“Great customer service from this branch! I think this is the best branch in all of Salinas! I would like to recognize Diana and Amayrani, they’re exceptionally great at what they do, both are asset to your company. Thank you.”
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“Needed a local bank to do business with and not wanting to deal with the huge banks so I chose Monterey Credit Union. Opening a checking and savings account was easy. Friendly service from Jaime and Veronica. I received an incentive 200 dollars in my account just for opening one up with them.”