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“They were awesome. And patient. They explained everything to me so that I understood what I was getting and I got a free phone. My Metro store was Latino Wireless but since they no longer have Metro I will consider this my new Metro store. Thank you for all your help.❤”
“Came in with a clogged charging port (that I unsuccessfully tried to clean myself). Sam cleaned out the port in 5 minutes and the cable/port fit is like new. He wouldn't let me pay for the service. I'm happy to have them in the neighborhood.”
“DeJan helped me greatly today. I came in with an authentication two-step problem but left saving money on my bill as he pointed out that my old plan could be improved. He spent a lot of quality time with me and patiently went through my options.I can't stress enough how different this was to every other visit I've made to other cell phone stores. He was polite, knowledgeable and very patient helping me get through and understanding of the different costs available to me and clearly pointing out the differences. One of the best service experiences I've had since the beginning of COVID anywhere! Some interactions improve your belief in your fellow humans and this was one of them! Thank you, DeJan!”
“This is an amazing phone repair shop! The level of service and quality is outstanding! The owner is very friendly, professional, honest, and helpful when it came to my phone. He was able to answer any questions I had and he made my phone look good as new!! I definitely recommend this place for any phone repairs. They also have a large variety of phone cases and screen protectors that you can choose from.The service is fantastic and I highly recommend coming here for any phone issues or repairs!!”
“My iPhone XR came listing in after a tough week of sitting on the beach sucking down dirty banana's in the US Virgin Island of St. Croix. It wa not a pretty sight. In fact it had no sight, couldn't see a thing on the poor thing. And to find them open on Sunday? Hello McFly!! Walked in said this is what's "probably" wrong, and it will cost this much and it will take me this much time. "Probably" turned into that's what was wrong with it. Cost stayed the same, and time turned from 90 minutes down to 45 minutes. Winner winner, fill in the blank, dinner. Great source to have here in Castro Valley, a posh community nestled quitely in the East Bay.”
“John helped me out today with my internet and billing. He did it very quick and easy. He’s very patient and very cool! Will definitely come back to him. Thanks John!”
“Best place 2 go in the hood if u need 2 pay ur metro or cricket phone bill, buy a hoodie or a white T, if u need some woods 2 role up, or maybe if u need a pack of cigarettes....I gotta say hands down no questions asked this the #1 smoke shop in North Hayward! Everybody behind the counter is hella coo.”
“ONE OF THE BEST STORES IN OAKLAND !!! 10/10, the store has always been very clean , this is my go to store . they always so kind and friendly , as soon as you entered the store they always greet you with a big smile , any issues you have with your phone they always find a solutions to solve it ,I have recommended this store to all my family and friends .”
10AM - 8PM
39475 Fremont Blvd, Fremont
Mobile Phones
“I called them an hour before closing on a Saturday and asked for a quote for a screen replacement for an iPhone. They gave a fair price for the replacement. Abdul told me he could do the repair in 20 minutes and that he could do it the same night. I drive there and Abdul works on the screen replacement right away. He does quick careful work and is done in less than 15 minutes. Quick and professional service. Highly recommended.”
“I recommend yall to go to this place . They not trick you at all , good price and good price . Mike the owner really helping a lot with fixing phones or laptop or iPad , I’ve been going to this place for years now if anything need to be fix with my phone or iPad and he will do it and finish the same day . I’ll go back again and again and again……”
“The battery on my iPhone completely died. Left my phone with Louis, walked out to buy a lottery ticket and when I came back he was already done. Just super fast and my phone was working again.”
11AM - 6PM
2992 E 9th St, Oakland
Mobile Phones
“The manager of this AT&T authorized retailer store, Alex, is incredible. I had a complex billing issue related to my switching my cell phone account from personal to corporate and back to personal (all with AT&T) only to leave and take my number to Verizon. Even though I no longer am an AT&T customer, he went above and beyond to help me resolve the issue, which included making a couple calls to corporate, and I left having my issue fully and fairly resolved. He made the choice to help me when he didn't have to, since this isn't a corporate store, and I can't speak highly enough of Alex's professionalism and kind heart. This experience has me second guessing my decision to switch to Verizon!”
10AM - 7PM
5838 International Blvd, Oakland
Mobile Phones
“Bought an unlocked phone from here that I can use in any country!! Got it for a great deal. Stop by & check them out. Great customer service & very helpful”
“Came in to buy some phone accessories and i was helped by A.J. This is a great location thanks A.J. for your help. This store has great stuff I will recommended this to everyone.”
“Great Customer Service Here :) ladies here are very friendly and willing to help. They know how transfer information from a new phone to another. Willing to help with any phone issue you have. Best of all they have amazing promotions.”
“Excellent service here, well trained people with knowledge. Store manager has everything under control, so far well management of what I seen that's what makes good people in the store”
“This place is great! They have been in business for years. The most friendly staff I’ve encountered in a long time. I always get great phone with the best plan.”
“Hussien was amazing!! My wife and I came into the store to get a new phone and phone plan. He was extremely helpful, he went above and beyond to help us and get us exactly what we needed. He even had the phone we were looking for, when no other store did. I will make sure to come to this store because of his excellent service. Even though there is one much closer to my home. Thank you Hussien, definitely 5 stars!!”
10AM - 5PM
3263 International Blvd, Oakland
Mobile Phones
“I've been using cricket for 3 years. Never had a problem. Customer service is great. It's funny they are under att, and att sucks in everyway. This cricket store on international blvd is my favorite. All thr seniorita there is very nice.”
“This store has the best service in the Bay Area. Everyone is welcome to come here to experience their service. Every service staff is very enthusiastic and the service is very considerate. It feels like you have checked in to visit a tourist attraction.”
“Okay, THIS is the place you want to go! Good service, good selection, and good prices. :) Try 'em out! You won't be dissapointed. Wether you're going in for papers, smokes or pipes/water pipes, this place has you covered!”
“The entire team at this Verizon store are very helpful! Ben went above and beyond when I got a new phone and had issues with the SIM card, I was in and out in no time and my phone was functioning properly. Thank you Ben!”
“Telexpress performed tasks quickly and with good quality.They provided multiple options at different price points, which I didn't find elsewhere. I Was told to expect 3-5 days for receiving the new part and they called me on day 3 with the part.As I left my phone for repair, I was told it would be finished in 2 hours. I returned in 2 hours and the phone was perfect. They were also pleasant to interact with. I recommend Telexpress!”
“The service here is okay but they are always busyI just switched 5 lines from Tmobile to cricket.Abdullah helped me port over. I really like the service. Also I’m only paying 125$ a month for 5 lines. Sounds like a great deal to me. The only reason I’m giving 4 stars is because the activation fee is high and they could only waive 2 for me.”
“I found this place on line in Hayward California to fix iPad mini that hade a lot of sentimental value to me they fix it like brand new .they where very nice and honest people about what need it to be done with iPad and they also keep me up dated so important to me that I can trust them.. and they came through with a working iPad mini so happy ? thank you ?”
“Love this place! Been going here for years! Very knowledgeable and friendly staff. There's rarely a wait, and I always have the phone I'm looking for in stock. They also do phone troubleshooting if something isn't working the way it should. I think this is a corporate store. Much better than going to any of those little corner Metro stores that are all over the place! Check them out. You won't regret it.”
“I've been here many times since my phone service is with AT&T. Always super thankful for the attentive customer service here. Two occasions that have stood out to me:1. Last year, when my phone for some reason failed to respond to cellular data, I rushed coming here, and Isabella saved my phone and gave me a new SIM card for free in 5 minutes!2. Most recently, I was upgrading to my new phone, and Jose helped me make sure that I switched to eSim on my new phone properly, and helped me proper dispose of my old sim card. He was very patient and kind!AMAZING customer service here in Downtown San Leandro!”
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“Staff is extra helpful. The other location said they couldn't help because their system was an issue. However I went to this store and she said that's the stores laziness.”