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October 2023 by tamara assaf
Great customer service, patrick was really kind and quick
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July 2023 by Suyamta Gusti Ketut
I have sent money twice but failed
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June 2023 by Brenda B.
Cannot even start to explain o elaborate the words of gratitude because there are no words to express what this agency did for me and the recovering of my dog! And you might be wondering what does a dog recovery have to do with PLS... everything! Let me just start with this, ive been a customer of PLS for almot 2 years. they have always been kind very extremely professional they know how to handle and not to mention take care of your personal and I do mean personal matter to FIT YOUR INDIVIDUAL NEED. THE REPRESENTATIVE have ALL been UP TO pare completely comprehensive attentive not to mention satisfactory to your needs 100% on March 6th 2023 I had my dog stolen! You heard me correctly, my Chihuahua in the Pomeranian mix was was stolen! Unbeknownst to me I did not realize that this company made copies . at the time I went there I just to inquire if they provided photocopy services. I knew that I wanted more than 100 copies obviously,!,? The customer representative that was helping me make the copies, the manager at both locations. The one on Woodman & van nuys the other locations is on van nuys & vaniowen. What location donated the posters and the other location was so helpful but help me make the posters so they were down and clear and effective. I am so much attention that when I recovered my dog I went back immediately that day to say thank you to both agencies and that's my student to both kids to help me out that day. This is what community is about this is what we're supposed to be doing we're supposed to be talking supporting Carrie and encouraging one another. Once again I am so grateful I am forever going to a test to this testimony and definitely tell my friends are coming forever the only place I will trust from here now is the PLS great job guys you guys gone check customer service on point. keep it up!
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January 2023 by Bessy R.
Es elMejor lugar para cambiar cheques para hacer pagos te atienden súper bien te explican todo muy bien te tratan con mucha amabilidad son excelentes
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January 2023 by Bessy M.
Vincent was very very helpful. I 10/10 recommend coming here he was very patient and genuinely cared on helping us cash our check. He went out of his way to make sure got our check cashed
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July 2022 by Spacemaster
Needed to receive WU money transfer.The guy asked me for SSN instead Driver License because "ID is not enough"Also he said "do you have passport?"I went back home at night and grabbed another official documents to prove my personal information (Work permit etc.)30mins later the girl said she needs my SSN again for receiving WU transfer.I asked why previous employer asked me my passport? She said "do you have a passport?"Then I showed my passport. She started to ask me where am I work lolI said it doesn't matter and you can choose any of it.She said "I can't do that"Finally I showed my SSNAnd she said "Oh you said another job 1min ago so you cant receive money today. Try another office.."P.S.I received a lot of WU payments and nobody asked me for Social Security number.That was pretty funny quest:I finally showed 4 official documents including SSN and didn't receive my money.Totally unprofessional employees overallLooks like SSN Scam..
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July 2022 by Adonay Amaya
Very good experience at PLS
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April 2022 by Viera E.
WHAT AN AMAZING STORE THIS IS!!! This store is definitely a little further away from me but I'll be coming back to everything western Union! Henry was such a helpful employee he made my experience at this store so easy and quick!! Come here to see what I'm talking about you won't regret it !!!
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March 2022 by Mark B.
Helpful knowledgable staff and a wide range of services make PLS stand out from the many other check-cashing companies that are available. The personalized card came within a few days, and has worked flawlessly.
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October 2021 by Alinur Tufekci
Worst costumer service I’ve ever experienced.
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June 2021 by Bobby D
Never had an issue. Friendly service.
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April 2021 by Ahmed W.
The place sucks. Like all the way outside and only one window is open. Rest of them kickin back on their phones in the back
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February 2021 by Zee D.
5 stars for 24 hours. I came in on a Saturday night around 530 pm and the line was so long!! There was literally 23 people ahead of me but it was the only place open and I needed to cash my check. Surprisingly, the line went by super quick! I waited for no more than 20 minutes and if I was there any longer it's because it was my first time and the check reader wasn't working. For all the bad reviews, I was already irritated when I walked in but I walked out with no problem and the service was great. All the females that were working that night were all trying to get the line going as quick as possible and all friendly. Thanks.Ps. They charge less than ace cash when cashing check. They charge me $13 while ace charge me $32
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January 2021 by Marine Chakari
The worst customer service ever !
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January 2021 by priscilla Cervantes
Thank you Jessica for the great customer service. My husband and I we’re very pleased with your help. Thank you for accommodating us on our visit to your location. A very good job to the manger keeping 6 feet distance . Also thank you to the staff cleaning each area in the store making sure everything is sanitized???????? Great team .!!\ Thank you again JESSICA ❤️
