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February 2024 by Janeth Rod
My husband came to this place to wash his truck and it ending up breaking his third brake light and part of the truck roof. He talked with the staff and they said they couldn't take responsibility because it wasn't a 2015 truck or newer. I don't think the year of the vehicle matters on this. Your machines are damaging people vehicles without you taking any responsibility. So if you want to come to this place keep in mind that if something happens to your vehicle they won't take responsibility for any damage. They will create an excuse and you will be going home with something to fix and a car still dirty because this place doesn't even clean as it should.
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February 2024 by Riley Shay
Stopped by since I had mud on my car. They refused to wash it because it was too dirty. They very politely told me they wouldn’t wash my car. A car wash that doesn’t wash dirty cars? ?♂️
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January 2024 by Cj
Paid $23 for a platinum wash and the car still wasn’t clean enough. I just didn’t wanna ask to go through again and have issues. One of the vacuum hoses is split/broken and have no suction power and there were only a few towels left to dry off the car. This location is busy! Where are all the employees at??? Checking the vacuums and adding new towels!? The only person I see is the one in front when you pay and in the car wash.
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January 2024 by Steve Maples
I paid for the most extensive wash and had spots everywhere and was not dried
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January 2024 by Bill
Not good quality at all.Called to ask about running me thru again and was told no locations were open... after I just went thru the very busy tower road location (Aurora).As a traveler, we frequent carwashs across the country and this has been by far the worst.Customer service didn't even have the ability to give me a code for another run thru.*** If you have a heavy duty truck, this place will not clean it. Giving 2 stars because the attendant lady was helpful and friendly.***Do not recommend if you have a full size pickup truck.
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January 2024 by Dr. Sal Dentist
I will keep sharing my experience on social media and local news until I get answer from management… I paid $18 for car wash today Jan 11 2024, went through the wash and the brushes was not working (only water and soap). I talked to them they said brushes don’t work because it’s too cold right now. I said why you didn’t tell me before I paid? The answer was there is nothing we can do about it right now.So I strongly recommend staying away from this car wash. What they do is illegal by taking the money for incomplete service without telling you before paying.They don’t give you your money back.
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January 2024 by missy sanchez
Have to go through the car wash 3 times to get a decent cleaning, so it's not worth buying a one time wash. It's their way of getting you to buy the membership, but it works. Every time I go in for a wash, I can run through it as many times as it takes for me to feel satisfied with the results. Membership makes sense to me, but it's still pretty pricey for nothing spectacular or remarkable.
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January 2024 by Robyn
Nice staff. Car was 90% clean.
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January 2024 by Hunter Howland
Paid for a premium wash but received the basic wash due the staff letting the inmates run the prison. Volume was high and the staff was getting customers thru the gate as quick as they could but once the gate opens its a free for all on who can get to the wash first so you may get the wash you paid for or you might get the wash the person next to you paid for. Our car was still filthy so we effectively had to wash it ourselves in the parking lot after paying for their "best wash" but in reality we got soap dripped on and immediately rinsed off. The wash has to stop constantly to avoid slamming cars into each other because the parking lot is in gridlock, this location is a mess.
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January 2024 by Orlando Brito
Love this place
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December 2023 by Timothy Watson
Had to go to another car wash to finish the job
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December 2023 by Rosa Renteria
My favorite washing
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December 2023 by John Moham
A very consistent car wash.
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November 2023 by Greg Bishop
Great car wash. Fast. Free. Vacuum and towels. They've improved the vacuums and towels seem to usually be available.
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October 2023 by Federico Javier Sánchez
Good place to put the car nice (take the full package for a good wash) the vacuuming is self-service for those of us who are Latin and we are used to it being done