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December 2023 by Taylor Blake
I had an issue with one of my orders being delayed and my pods didn’t make it. The customer service was fantastic and they made it more than right. It was wonderful working with Maxwell and Susan both were helpful and quick to respond even over the holiday.
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September 2023 by Chris Skates
I ordered pods from AlgaeBarn and when the box arrived it was half opened and all the jars of pods where really hot and the pods had died. I filed a claim and with no hesitation they shipped a new order. However they shipped it to my old account with my old address. I informed them of the error and again with hesitating they sent a 3rd order! I received it on time and all alive! The customer service was fantastic and the desire to keep the customer happy is great! Definitely recommend them!!
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June 2023 by Anthony Polland
I received phytoplankton and copepods from AlgaeBarn. The Phytoplankton was very smelly. I called and talked to Matt initially and he told me that this was normal???? I have purchased phytoplankton from Mercers. That phytoplankton didn't smell when I received it.??? I then received another call from Samantha. She also said the smell was normal?? I paid $70 for the phytoplankton and copepods. I asked for my money back and she said the best she could do was refund $15. Pathetic. I'm an X - Marine and served my country honorably. Its too bad ? that this company isn't honorable.
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June 2023 by Matt Hubble
Second Review- These guys have gone out of their way to make sure that I have been taken care off. Every single one of my orders is loaded(can't say thank you enough for what you did for me), and living so close I always get them next day in shipping. Will be a life long customer and can't tell you the wonders the OM has done for my corals and growing my pod population! I plan to order even more as soon as I can afford it! I'm getting my tank overloaded for when I get my mandarins! Don't miss out on their amazing products!First Review-Top notch customer service and products! My copepod jars were loaded and the oceanmagik does wonders for them and my corals!!! Highly recommend!
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May 2023 by Mike D
These guys have it down to a science! I have no worries placing orders with Algae Barn. You will recive a high quality product damn near every time. Of course nobody is perfect, but I'm sure they'll go out of their way to make it right.
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March 2023 by Anthony Chang
AlgaeBarn products are high quality and the shipping times are short. The copepods and pom pom algae I ordered were packaged with care. I will definitely be a returning customer.
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March 2023 by Geoffrey Goss
Customer service is top notch. They really put in the effort to make sure they take care of their customers. Products are of the highest quality.
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October 2022 by Brandon Rice
Great company to do business with, orders always ship on time, great customer service, very nice reward points system, quality products, always arrive alive, and disease/pest free.10/10 would reccomend
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October 2022 by Mike Davidson
Tank-raised fish healthy as can be:-) Well done Algae Barn.
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October 2022 by Robert Smith
I found the basic elements of success in marine aquaculture here.
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August 2022 by Cameron S
Algaebarn's products and customer service live up and many times exceed all expectations. If you are starting a new tank or need to re-seed an existing tank - don't hesitate. I was amazed by how much life can be held in two little jars. My newly restarted tank is off to a great start - I wish that I would have had their products 16 years ago when I started this hobby.
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March 2022 by Icky Nicky
Great company to do business with, orders always ship on time, great customer service, very nice reward points system, quality products, always arrive alive, and disease/pest free.10/10 would reccomend
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November 2021 by Brittany Parra Mendoza
Tobie and David and mike ate awesome. And sorry about E.R lol
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October 2021 by Kaemon Freeman
Customer service is great!
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May 2021 by Clifton Moy
Great customer service and great products. The live phytoplankton is a great addition for my reef tank along with the copapods.
