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March 2024 by Willy
I can't believe I'm still a part of the bank. Every time I try to withdraw money from the ATM, it doesn't work. Communication should be their priority so I don't have to waste my time!
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February 2024 by shawn m
Wasn't very busy when I was here. No one greeted me when I was trying to go to customer service so I sat in the waiting area and a bank teller came out from behind the counter and helped me with the service I needed. She was very friendly and got me what I needed. First Bank is not the best bank by far but it's close so I use it. This location is always clean and never that busy so convenience is a plus.
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October 2023 by Adriana Martinez
this location is horrible. bad customer service, inadequate employees.
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June 2023 by Silvia Munoz
This branch is always empty and walking in that said they couldn’t open a business account. Business accounts are always first come first serve which is ridiculous and stupid. Appointments should be an option I don’t have THEIR time to play guessing games on which day I’ll get help with my business account.
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August 2022 by Yogi Bear
I have banked with everyone else and always get sent to another country for help. Every single 1st bank in Colorado, and only Colorado are by far the best all around. I own an upscale salon and even do my business banking with them. I will never switch banks.
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March 2022 by blake6572
My experiences here have all been good. Good customer service, timely and polite associates. Easy to open an account, app works well.
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August 2021 by Levi medeiros
If you run a business and travel plan on your bank dictating your spending. Even after you set travel on your account. Fun times…
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May 2021 by Rachel Campbell
This is the slowest bank, both walk in and drive through. I've been a first bank member for almost a decade and never have I been to a location that is as slow as this one.
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April 2021 by Jayson Ramsey
First Bank has reported inaccurate information to chex system(the banking system) and credit agencies FOR 4 YEARS. I contacted them to help me 2 years ago and still cant get help. Oh and by the way, I can't leave them because they are reporting inaccurate information so I can't open another bank account. Do yourself and favor and go someplace else.
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June 2020 by Jason San Souci
I tried to open a checking account. Seems simple, right? NOPE! I spoke to a bank rep at this branch and she told me that I can do everything online. I provided the initial deposit via Zelle, but there were two duplicate FirstBank checking accounts in my online banking. I figured that it was a glitch, but the deposit went through successfully. I got a call today saying that they closed my account because it was never funded. They said that I'd need to come into the branch to get my initial deposit back. I will NEVER bank with FirstBank. They were NOT helpful, courteous, or empathetic. I would highly recommend banking elsewhere.
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April 2020 by Jason C
Zero help with PPP loan
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February 2020 by Uae A
best of the best
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November 2019 by Matthew Gonzalez
Opened a checking and savings without any issues besides waiting to sign paper work and going through it with the tellers or whatever you call them. This location has a small lobby so it would be hard to be missed in here. I just walked up to the counter and requested what I wanted to do. This is going to be my first year with this bank...
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October 2019 by Graeme Humphrey
This bank was recommended to me. It shouldn't have been. 75 mins to open checking with little politeness
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August 2018 by Johnathan Farrington
I came in first as a 15 year old with some cash from mowing yards. I had very little clue what I was doing or even what I necessarily wanted. However the staff were infinitely helpful and patient. Since then I have been banking with them for over a year and now have a job, they have always been professional and friendly I hope to continue with First Bank for many years.
