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August 2023 by Morgan Thoutt
I did my auto loan through them. After I paid off the vehicle they sent my title to the incorrect address. I have still not seen my title even well after a month I paid it off. There is no help in getting a replacement title. The title is held in NJ while I now live in CO. NJ wants me to show up in person to obtain the title of the vehicle which a flight alone cost $900. Poor customer service.
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November 2022 by jeff davidson
Branch Manager gets 1-10.I come to cash a check I received in the mail. He states checks not real looks fraudulent.It’s a PNC check.Instead of making some calls verifying if it’s real or calling the company none of that happen.Next day I call capital one to do his job. Fraud department verified the exact same check.I’ll give him the pass of its may have been printed bad. Not my problem it’s a PNC check. Effort was none.He even said he would call me that evening.He’s getting paid to do nothing. Guess I should apply at PNC“where doing nothing is doing something.”
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November 2022 by Alberto Bustos N
Arrive at this branch for a simple depositBank completely empty.3 bankers one of them seating doing somethingThe other one chatting with a vendorTold me to wait for several minutesOn Monday at 12:45pmWorse customer service
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November 2022 by isabella
Lashell is such a helpful and amazing worker at pnc and always gives the best customer service!
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November 2022 by Maestro Hanpan
Kind of a waste to post operating hours if nobody bothers to show up.