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September 2023 by Daniel Marshock
Amazing view
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May 2023 by Leo Chomen
Great fuel price and great attendant at the dock
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September 2022 by Lori Redding
Diesel on the dock....Ford, Abbotts or Costellos by boat. Doesn't get any better!!
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September 2022 by Lisa Thorpe
Super pretty area and well worth seeing.
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August 2022 by CHINOS YT
Super fun and engaging the village is so cool. My grandparents have a membership so we got in for free. Super fun day (:
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July 2022 by Bob Hamernick
Great place to have a lunch or dinner. The restaurant is called Costello. Very good fish and lobster
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August 2021 by Eric I.
Unfortunately, our interactions with Noank Shipyard may predominantly be characterized as negative and discouraging. Consider the following five illustrative examples of our direct experience: One. When we first arrived, we brought our center console 10ft dinghy with us. I spoke with the marina's office about having the yard pull the boat, tune and repair the outboard, and patch two leaks in the inflatable part of the boat--and a work order was completed. I returned several times to see if the work had begun, but after more than a month and a half with no response from anyone, asked that the boat be pulled so I could take it to another marina to be repaired. Finally, that occurred and I trailered the boat off-site for service. I know that marinas get busy, but the lack of communication regarding the service was frustrating--an unnecessary frustration that could have been easily avoided by simple communication with me, the customer. Two. Several times while we were at the boat, we witnessed a dock hand yelling at slip holders as they came in or went out. In one instance, the dock hand actually yelled at the customer and said that if the customer did not follow his exact directions he would walk away and let the boat flounder into the docks. Of course, there are vastly different skill levels at any marina, but A) the boaters in question were not all amateurs, B) in at least one instance, the dock hand's directions were simply wrong, and C) in no instance should it be appropriate to yell at a customer (let alone threaten to abandon him during the docking process). In a related note, apparently the instances we witnessed are not unique. Several slip neighbors commented after one dock hand outburst that that behavior is not uncommon. And, in a few instances those behaviors were also noted by other marina staff in their conversations with us and shrugged off as "that's just the way it is." Three. One of the times that the boat was moved from the Seaport to the Shipyard, a 50ft 30amp power cord was not returned with the boat. While this is not a major issue, I had to make three trips to the office over the course of a month and half to ask that the cord either be located or replaced. Finally, after those direct conversations, the cord was located and returned. Again, needless frustration that could have been easily addressed. Four. Two years ago, I replaced the boat's water system, including the hot water tank. While winterizing the boat this year, the mechanic broke a fitting. No one called to tell me that the fitting was broken during decommission. When I discovered the damage, I called and spoke with someone at the office, sent a photo of the damage, and was assured that the marina would "take care of the problem" at recommission this season. I was surprised, then, to see in my next bill a charge for repair of the damage that the tech had done, and also very surprised that the marina refused to take any responsibility for the damage. These sorts of issues are often easily addressed through communication with customers. If someone had called me immediately and informed me of the damage, I would have gone out with the tech to see what happened and we could have agreed then on whether the damage was caused by a faulty 2 yr old fitting or a tech accident. Instead, I discovered the damage. When the office person with whom I spoke said the marina would "take care of it" at recommission, that reasonably implies that the marina is taking responsibility for the damage and is communicating that customers are valued. The bill I received and subsequent conversations about that bill indicate the opposite of that conclusion. Five. There is a cover over the water system that is held down by screws tightened into fittings embedded in the wood furniture of the settee. On inspecting the water fitting repair, I noticed that the screw fittings, in which the screws for the cover are tightened, are now all stripped and were simply placed into the fitting holes. That sort of damage only happens whe
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August 2021 by Ed W
Not impressed. Expensive and mediocre
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July 2021 by Bobby Vieira
Great docks, clean bathrooms and a great restaurant what more can you ask for. Thumbs up Castello's!!!!
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July 2021 by Bob Norton
Quick stop for fuel and dog walk, very accommodating. Highly recommend.
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December 2020 by Rob Mahoney
Yard full of shrink wrapped boats, but functioning at a high level. Plus there is always M&W, Hooper and Gus to shop, chat and pet the brothers' Lab!!!
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October 2020 by sarah mahoney
Such a beautiful place!
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July 2020 by Myrna B
I truly love this place.... i gave it a 3 star this time because the girl that was waiting on the tables today was soooo not friendly....and seemed to be bothered ...i didn't even dare ask for a napkin... other wise it would of been 5
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November 2019 by Robert Hankey
Awesome 1 or 3 hour tours on really cool 2 seater pontoon boats cruising the Mystic River and the open ocean! The owner Rob was fabulous and extremely knowledgeable about the area. Mini lesson on boat operation and he lets you really explore the ocean, islands, and the surrounding areas. Best 3 hours I spent on the water n a really long time! HIGHLY RECOMMENDED!!! (See my other review for pictures of our adventure that day in August, 2019!!
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September 2019 by Blair Wright
One of the better Marina's on the Mystic river and it's in a great place, the mouth of the river. The gas is also not a bad price and there is normally room at the gas dock
