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“I went to Hot Topic from the Altamonte mall, and this wonderful person, Monty, and they helped me find the cutest skirt. Thank you so much, Monty, and keep on being awesome.”
“I had a really great experience at this location! Shortly after I entered the store I was approached by an associate named Emily, she was friendly and welcoming right away and I felt so comfortable opening up to her and letting her know the reason for my visit. After recently losing weight I was having issues with my bra size and was unsure of how to approach finding a new one. Emily gave me options for what I told her I wanted and bras that I liked previously. In addition to the bras I requested, she suggested a new style that I hadn't tried before. I was open to her ideas, but kind of skeptical to be honest. I tried on the one new style she brought, and honestly, I didn't want to take it off!!!! I was almost moved to tears, which probably sounds silly to most, but when you are struggling every day with comfort & support you'll understand! I highly recommend this location, as all the staff were awesome, especially Emily for going above and beyond for my visit!”
“I went there for the first time ever today and got a pair of jeans it was quick and easy and I met the most gorgeous girl that worked there and she was so sweet and nice and knew what she was doing someone give her a raise. Her name was Mari so if you work there someone should put me on ?”
“Stopped in to this location to buy a gift card for my mom’s birthday and was immediately welcomed by staff. The cashier who checked me out was polite and down to earth and a breath of fresh air from the horrible experience I had at pandora in the same mall. Keep doing what you’re doing and being kind always. Thank you for being you.”
“Everyone working here was very nice & helpful. They were having trivia questions at the entrance in exchange for a drawing where you receive a coupon ranging from 10-30% off any item. The questions were multiple choice and very easy, you also got to choose between the movies category or traditional Halloween. I got 20% and my husband got 15% off and they could be used with additional promotions within the store. It definitely encouraged me to purchase items I would not have otherwise. I thought this was so cool because my usual Spencer's location never does anything fun like this!”
“I had to call the store for directions since I've never been to this Hollister before. They explained to me where they were located and I went to pick up my order. Everyone I encountered was friendly and helpful.?❤️”
“We had a wonderful experience in this location. We had been searching for Loungefly Backpacks for our Disney Trip and had jus not seen any we wanted. Well this store had a GREAT selection. But the team member that helped us was what made our visit incredible. I do not remember her name bc I threw my receipt away...but is was Wed Dec 13th midday if her boss sees this lol. She searched the back for more product to make sure we saw everything, she listened to us talk about our trip and our service dogs with their mickey ears for the trip. She was absolutely wonderful .”
“I wanted to compliment Amber who was folding clothes near the checkout, as I waited in line for the single cashier. When Amber saw it was taking time to check out the customer, she came over, opened a second counter, and checked me out! Super quick, and efficient! Thank you Amber!”
“Donna has provided me with premium service since day one. I love the way she manages my locks and maintains it with optimum care. I highly recommend Donna to anyone with hair! Yes! Yes!”
“The location itself is pretty normal for what you'd expect for this chain. However, the staff here make it exceptional. We were greeted right when we walked in and told about all the different offers and sales that we're going on. We are also offered any help if we needed it while we walked around the store. I was looking for my niece as she really likes the shirts and hoodies that she can get here, however, they don't have one close to their house.As I walked around everything was in order and kept clean. It was easy to shop for the right size because they were clearly marked and in the right place. I like when stores do this because it makes it easier to grab what I want. They had a decent sized sale section in the back of the store for both men and women.At the register there were a couple people in line, however it moved very quickly. This doesn't mean that service lacked here. They were still just as friendly and welcoming at the register Bay. I was able to get one sweater and two T-shirts for just $20.Overall: AGreat experience with wonderful staff. Decent sized sale section!”
“I wear a size 14 and they only had a few styles in my size but that’s ok. The customer service I got from Mallory, Fallon and Jackson was A+ they did everything in their power to make sure I got what I needed from trying to see if they had a style of shoe in my size online or at a another store. Although I didn’t get the Red old skools in my size but I walked out of the store with 2 pairs of shoes. I will always come back because they help me out tremendously”
“Kaya was absolutely amazing. We were buying a prom dress for my daughter and my daughter was so indecisive, Kaya was so patient and kind. She is truly an asset to Windsor. To work customer service and sales you have to treat your customers with patience and respect and she exceeded in those traits. Truly a pleasure”
“One of my favorite Ross stores. Neat and organized store; friendly,courteous and helpful staff. I loved ❤ the selections for Halloween decorations...So much that I had to break a promise to myself not to buy anymore Halloween decorations. Buuut , I know the rule, "if you love it buy it, if you wait it WILL be gone."?”
“Went to express for the first time ever to purchase a suit . The customer service an quality of care, concern an help I received from employee Vanely was phenomenal..she truly went above an beyond to help me find a suit (hints: pants ) that would fit my short self ..she never gave up for I wanted to rather quickly an needless to say I actually ended up purchasing a complete look to include the shirt… employee Vanely was so sweet, very attentive and patient lol …she was a blessing to be there in the store that day because I’d actually go back to express now to look around for other things .Thank you again”
“They have added more Plus size clothes so now I can actually give a rating. The staff is a little sullen but they are customer service so it's expected when dealing with the public all day.”
“My favorite perfume rollerball was running super low during Christmas, so I started looking around for great specials, and I scored. Wanted to get another rollerball, but you're paying $31 for only half of an ounce, so I decided to get another full bottle. Looking throughout different websites (Ulta, Lancome, Sephora) when I took a quick look on Macy's website and found the best price. For $128 (then add on $8 in taxes), I was able to get the refillable 5 fl oz/150ml sized bottle of La vie est Belle l'eau de parfum, which the refill for goes around $90, I am in love. This special also came with a lovely gift of six little makeup items and a pretty makeup bag for future use. This size of parfum usually goes for $168. Even the 3.4 oz one can be $144, so this price was wonderful.I decided to do an in-store pickup because, though I have never had a porch steal happen, one never knows, and this package was too pricey. The email with the instructions on where to pick up at the Altamonte Springs Mall was easy to follow. Walked in and showed my ID a good five minutes later, I was heading home with my purchase.”
“Thank you to Quinn in JC Penny at Altamonte Springs mall who went above and beyond to help me. She took the time and effort needed to help me. She searched online and in different stores till she found what I needed. She called the JC Penny in West Oaks mall, where another great associate, Cathy, picked up the task and searched the store room and finally found what I needed. These two women were polite, friendly professional and very helpful”
“Zachary was very prompt, responsive, professional and kind. It’s hard to find good people that work hard and he is definitely a great asset to the H&M team. Thank you for your service.”
“Loren H and Sam were so helpful! Thank you so much for the experience. I never shop for myself unless it is a necessary. You both were there to remind me it’s ok to think of myself some times ?”
“An adorable boutique style store that offers a variety of accessories and clothing options. They are on the second floor of the mall and near to Sephora if you are looking for it. The staff was very welcoming and offered me any help if I needed it.I ventured around and looked at all the fun stuff. Several of the fun tables caught my eye and things on them would make great gifts for a friend! I like their fun candles and jewelry.The clothing is not quite my style, but I could see myself buying a piece here or there when something does strike my interest! The fitting rooms were closed, as most places are doing right now.Overall: ACute little boutique style shop with fun items.”
“I love this store. Good prices. Good clothes. All departments, organized with price. And affordable prices. For all people. Its staff, very nice. They treat you like family. And they help us at all times. Grateful.”
“I never even knew they had a plus size section in this store. My first time going upstairs and they had mom jeans on sale for $7. Here's the kicker...I'm normally a size 20 but the Jean's ran so big, I was able to get into a size 16. Yesssss....to the mom Jean's for $7!!”
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“Super friendly and knowledgeable staff. Brett and Brian were the main guys that helped me, but other staff members also contributed to making my first kayak purchase a very enjoyable experience. They threw in a few extras to help me get my kayak loaded and even demonstrated how to load and unload my kayak. They were running some pretty good sales, and even price matched an item for me. If you're in the market for outdoor gear, I highly recommend this place based on the sheer merit of the staff working here.”