“I am extremely impressed with the level of service I received working with Autumn Griffiths. She was very responsive to my loan needs and walked me through all the options available. Autumn was very courteous and she went above and beyond, I will be using Florida Credit Union a lot more in the future.”
“I have been with VyStar for a very long time but today Mz Charnetta was the perfect example of how customer service should be. She called me back when she said she would and I am very thankful. Keep up the excellent job you doing to make a VyStar member like me happy.”
“Staff at this location have always been helpful and easy to work with. I was able to get all my accounts switched to VyStar with their help and it has made my life and bill paying so easy.”
“Vicky is just wonderful! She is very kind and patient and has been extremely helpful!! She listened to my concerns and questions and was successful in helping us secure a loan due to a car accident we was in recently. She went above and beyond and is still responding to my emails weeks after our loan was approved. Her customer service is beyond 100 stars and my husband and I are extremely grateful for her. Thank you so much Vicky!!”
10:30AM - 5PM
1520 E Silver Springs Blvd, Ocala“Everyone at this one on 1520 E.Silver Springs Blvd, Ocala seems to have a very kind spirit. I had the opportunity to meet and open an account with Stacia Walcher.. She was very patient and pleasant as well. I would recommend this bank to anyone. They offer a very wide range of things from looking to open a checking account on.”
10:30AM - 5PM
1603 SW 19th Ave, Ocala“Earlier today my husband and I visited your credit union and Ms. JAIME JACKSON was so very helpful towards my husband with assisting him with a problem that he was having with loginin into his account. She was very patient and caring towards my husband and I. Thank you all so very much ❤️”
“When I joined FCU, I was one of the most ignorant people in modern times when it came to finances.Thanks to the wonderful staff in the Ocala office, I learned enough to move forward with excellent credit. They never got impatient with my constant questions. Each person I met treated me like a valuable person.”
“Mckinley Tooms I highly recommend this branch. I was so impressed with Mckinley Tooms professionalism, his patience and friendly personality. He was very knowledge. He exceeded my expectations. I can only say THANK YOU!”
10:30AM - 5PM
2285 Parr Dr, The Villages“Not only is the establishment very clean but the staff working here are all very kind and professional. Just opened three accounts here and while there was a short wait for someone to help me, they offered me water and kept me updated. When I did see a banker she was able to help me with all of my questions and setting up my new accounts. Looking forward to banking with these guys for a very long time”
“Very pleased and satisfied! Went to open an account, and Mr.Cedtrone was amazing! It was fast, easy, & no wait! The bank was very clean and the staff were all lovely! Even had candy for my little one, which she loved! Definitely would recommend.”
“I love to do my banking here; The Lobby is clean and inviting. There is never any wait in bank line. The tellers are friendly and helpful! It's easy to have my accounts there when I have plenty of money... and when I have next to nothing!!! Computer access is simple: Thank You!!!”
8:30AM - 5:30PM
4085 Wedgewood Ln, The Villages“My mother and I appreciated the hours of this branch which stays open until 5:30 PM. We traveled from Orlando to this location one afternoon and worked with Amy who was an amazing bank specialist. My mother is getting older and I felt like Amy took care of her as if she were her own mother. 5 star service and although we got there minutes to closing, she spent as much time as we needed without making us feel rushed.”
9AM - 5PM
17450 SE 109th Terrace Rd, Summerfield“My debit and credit cards were compromised. Brenda made sure all the cards were canceled. I was immediately issued a new debit card and a new credit card is on the way. Thanks for the great service.”
“I had a security issue arise with my account. Tom at the Ocala branch worked with me. He went over and above to help me take care of the situation. He was efficient and very pleasant to deal with.”
“When to FCU and had the pleasure of speaking with Alex. Very professional and polite young man. I was in and out in less than 15 minutes and very happy with my request.”
9 AM - 5 PM
530 US-441, Lady Lake“Love Insight but I went in 2 our local branch and there new Branch manager Lindsey Shively has 2 be one of the rudest most impersonal people I have ever encountered short ,unreceptive, knows everything kinda person .I've been with the credit union 10 yr and service has always been great hope the new Manager finds something to be smile about”
“I've had the best experience with this bank. ALL of there staff are friendly and knowledgeable. They know me by name and are extremely pleasant. I'm a small business owner and I absolutely love this bank..”