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December 2023 by Genesis T.
Petco is my go to place in Miami Beach for all my pet O'malley's needs. The location is convenient for me, close to where I live and close to stores, restaurants and supermarket as well. This Petco branch have friendly staff and customer service. They always have what I need, from food, treats, toys, clothing and accessories that you can have them delivered or pick-up at the store. There's a parking garage in the building so parking is not a problem. They also offer services like grooming. veterinary services, training, and pet adoptions. Check it out!
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November 2023 by Lance M.
I love it we get everything we need. We also wanted fish but it died so we got a new one because it fell in the drain.
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September 2023 by Dawn S.
I have mixed feelings about Petco. I go there because It's convenient, but I doubt what they sell is really of good quality, most of it is junk and filler food and toys that break within 1-2 days. Then thee is the issue of all the animals they sell there, which also seems very unethical. So, I have very mixed feelings shopping here for my dog.
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August 2023 by Anna Z.
The worst grooming ever! They also don't care about pets, shaved my dogs head completely bold...
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August 2023 by Marina R.
I went in looking for a leash. I thought this was a good place to find a basic item like a collar and leash for my puppy. Yeah well I'm wrong. If you need a dog costume or dog toy, this is the store for you, but forget about finding a collar and leash. Also, the one person I found was terribly rude and not helpful at all. I don't like buying things online because I like to support my local stores, but it's obvious why consumers are being forced to buy what they need online. The buyer for this store has it backwards.
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August 2023 by Sara S.
horrible example of a pet store. Not only that but there is a dog trainer named Juan Antonio Lopez Rivera. That is horrible. I have seen him buying drugs from one of the parking lot attendants by the Petco Store. Also, he smokes marijuana before his shifts. I cannot believe that the manager still employs this horrible example of a dog trainer. IV also saw him carry weapons such as knives on his person while working. As of right now, he has a criminal warrant out on him, a domestic violence charge and child abuse, and a restraining order. He also abuses dogs and cats and has abandoned his own cats. Doesn't seem like the type of person who should work at Petco.Juan has also confess that he has had on unconsented sex with a minor that resulted in a rape. His sister Kaina Lopez who is also employed at Petco was also knew of this crime. He also adopted a cat from Petco years ago. He Abandons them without finding them a good home. Not the person you want working in a pet store let alone being a dog trainer.
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March 2023 by Ofir F.
with this type of customer support, it's clear why this brand is losing business to brands like Chewy.
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December 2022 by Paris A.
The manager Juan was very not helpful and would not honor any of my new puppy coupon codes. I spent over $75 dollars and was asking for him to honor my online 20% off in store and he would not give me any discount and he was telling me to just order it online.
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December 2022 by Stephanie R.
Located on the first floor and facing 5th Street, this Petco is a great stop for your animal needs I get all my pet food and treats from this spot and can say I'm satisfied with their overall variety.They do run out of supply from time to time so always stock up if you can. Service varies upon who's at the cash register 7/10.
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October 2022 by Sophia Restrepo
Made an appointment almost two weeks ago, only to be cancelled the day of. Went on their website to reschedule, did so successfully, only to get there and tell us it was also cancelled. They try to get over the situation by giving you a discount, but clearly this place is unreliable and super unorganized. I will definitely not be going back here nor taking my cat here!
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September 2022 by Jaydee M.
I went to Petco to return ítems (cat litter) that i was dissatisfied with which is petco policy. I was rudely assisted by Micheal cashier and Manager Christian only helped me return a quarter of my items. This was the worst service i have ever received at any place. I'm not one to do reviews but i want other pet owners to be aware. Do not shop at this location unless you want to lose money. Shopping for my baby shouldn't be this horrible
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June 2022 by Allyson S.
Jessica the groomer is truly the best. My frenchie always tries his best to avoid the grooming area and doesn't want to go in but she comes out with all the positive energy making him more excited and less nervous. She's shown me countless times how much she cares about her job & love for pets by all the advice & information she shares. Thank you Jessica !
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February 2022 by Ryan M.
I buy certain dog food that many stores really don't have. And this Petco always has the bag I need. Especially in the huge size. My dogs really appreciate this place ha ha
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October 2021 by Rita Diaz
Management and products great
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June 2014 by Ciça
There not so many optiond. Its a small store!