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April 2024 by Marina P
It’s 9:20 and says open on google and I came here and is closed PLEASE UPDATE THE hours
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February 2024 by Waldo M.M.
Excellent
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November 2023 by Pane Kolev
Eleen was very helpful, and the store is amazing
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October 2023 by Ana Guerra
I’ve always loved Swarovski pieces, beautiful collections for every occasion, even for gifts, and for every budget. The people who work at Lincoln Rd. are crystal experts, very knowledgeable about everything I asked.Definitely I will continue to visit this location, besides, the holidays are coming!✨
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October 2023 by Andrés Sanz Vera
The best customer service... I went to buy a gift. Ana helped me pick one, and knows everything about the pieces.
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August 2023 by Geraldine Palacios
Good night . I am very glad to be part of Swarovski and I am appreciate a lot all the support that Geraldine and Eylin gave me since i arrive to the store and they are very nice , kindly and welcome person that provides all the benefits and information around this amazing company with top ranking quality in everything around including their awesome personalities and values. Thank you for everything and i love Swarovski
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August 2023 by Jess Gomez
Terrible service, the guy is always on his phone. Has 0 knowledge, the store is not well taken care. Never coming back to this location again
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July 2023 by That Honey BB
Swarovski be aware Brittney Baez an employee runs a fraud scheme out of your south Florida stores. I know this after seeing her messages with my husband good luck Brittney have the day you deserve
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June 2023 by Geminijayden ..
this swarovski has the worst customer service. the manager is one of the most nastiest women I've ever met, very unprofessional attitude. would not recommend coming here!
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June 2023 by Dana Penafiel
Jorge is absolutely the best salesman I have had the pleasure of working with. I couldn’t be more impressed with his level of professionalism and knowledge. From the moment I walked into the store he greeted me with a warm smile and made me feel immediately at ease. Throughout the whole process he was incredibly patient.Overall, I can't recommend this salesman highly enough. His exceptional customer service skills, combined with his deep knowledge and expertise, make him a true asset to the industry. If you're looking for a sales professional who truly cares about your needs and will go above and beyond to ensure your satisfaction, look no further than Jorge.
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March 2023 by Renata Piva
I am a Sawtovisk customer for years and i had the worst experience ever on my last purchase.I bought 2 items online to be picked at the store and turned out i had to return both of them.One of the items was refunded to me and the second one was never refunded. After so many calls to the store and back and fourth with customer service which promised me they would send my money back, they never did.I even went to the store in Miami Beach and talked to George who never showed any interest in helping me and also talked to the manager Geraldine, who admitted that she made a mistake on the system but she could not fix it and give me the refund.After 2 months fighting with them I had no choice than filing a dispute through my bank and today after 5 months the case was finally closed and I got my money back. However, I got my money back from the bank dispute resolution and not from Swarovski because they were never able to show they refunded me.I used to like Sawroski products but after that horrible situation I dont intende to buy anything from them anymore. Very sad.Not a reliable store and horrible customer services both by phone and physical store.
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January 2023 by Dimitri Ivanoff
Rather small shop, consider to pickup online order or view catalogs. Since it's Lincoln road - lot of traffic.
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October 2021 by Le Dao Duc Anh
Love shopping at this location! the watches are gorgeous and uniquely luxurious. Stacey and Vanessa were really welcoming and provided excellent customer service.
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August 2021 by Lets Watch the Film
When someone comes in looking to spend tens of thousands of dollars you might want to tell your employees to say hello. Zero percent chance I give a lady like that my money.
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June 2020 by Michael Prince Bent
I love Swarovski