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July 2022 by Andres Gboa
I walked in at 2:30pm and the bank was empty no customers, and tree very nice ladies greeted me and i told them I wanted to open an account and they told me to sign in on the computer and someone will be me. I waited almost 14 minutes & nobody came to assist me so I got up and I left. There is no reason a costumer should wait more than 5 minutes for assistance in a bank, especially when there is not customers in the bank.
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June 2022 by Traci Heinrich
FFB’s 1st Avenue Branch is top notch! They offer all of the services we need while keeping the small- town personal feel. Travis, Cheryl, Beverly and the E-Corp team not only provide excellent customer service, but they make it a point to know their customers. They are always quick to answer any questions and take care of all of our needs.
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June 2022 by Billy Gilchrist
First Federal Bank is great to work with! Cheryl Geller and Travis Magamoll are true professionals and have helped us with many of our banking needs over the last 10 years!! We highly recommend using them!
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June 2022 by Roxanne Free
This is the best bank to be with especially the people that work there. I have tried several banks over my 45 years here and this is the best. When things got shut down this branch went up and above helping me to keep my business open. Thank you
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June 2022 by Rich M.
We've had nothing short of a great experience working with First Federal. The customer service and professionalism is second to none. I highly recommend banking with the team at First Federal Bank in Ocala.
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June 2022 by Tyler Emmons
Travis and his team at First Federal here in Ocala have been exceptional at every turn. They meet our needs as a small private school and anticipate many of those needs before we even realize it. Thank you to the First Federal team!
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May 2022 by Shelly Pena
Aside from the staff and service being excellent , 1st Federal we want to publicly thank you from the bottoms of our hearts. 1st Federal has been an avid Sponsor/Donator for The Marion County Literacy Council for years , always fully believing in our mission and being there for us every step of the way.Thank you for being such an amazingly caring member of this community and for your ongoing support.BEST BANK EVER
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May 2022 by Karol Gilbert
We switched our business accounts to First Federal Bank and could not be happier. Beverly and Naomi are the best!! They always ask how things are going and ALWAYS ask how my daughter is doing. She also has an account at First Federal. Love going into the bank and seeing them. If you are looking for a new place to do your banking, I would highly recommend them.
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May 2022 by Gary Gilbert
First Federal does Banking the way it should be and you are not just a number but a real person. Real relationships -Real banking. Ken Boggs is awesome with good solid financial advice as well.
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April 2022 by Tammy Griffin-Vincent
Ken Boggs has been exceptional helping me and my business take it to the next level!
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April 2022 by Sabrina Hughes
Cheryl and Ken from the Commercial Team are AMAZING! Super helpful, always responsive, and very knowledgeable with all transactions. Beverly and staff at the teller desk are also a delight to work with. Wouldn't bank anywhere else!
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April 2022 by Laurie Brace
Staff is always friendly and inviting. Love to visit this bank. Service is amazing.
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April 2022 by Alex Churchill
First federal is absolutely the best bank I’ve ever worked with. Family atmosphere, they all know me by name, know what I need before I even tell them, and bought myself and my wife gifts when we had our first child together. Best bank around hands down!
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October 2020 by John Roberts
Fantastic Bank! Highly Recommend.
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December 2019 by Heather Hatcher
Ken Boggs was amazing and so helpful with my business and personal account. He has educated me on everything I needed to know to help me take that step forward with my finances, and I am extremely thankful !
