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November 2023 by Marisol Padilla
Joseph the salesman was great he helped us out beautifully and went out of his way for us to get great financing. We will be back when we need anything else in the store. Thank you
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November 2023 by Santiago S.
Would not recommend, they will not fix their mistakes and will have you going back a forward between the warehouse and the store.
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October 2023 by Susan P.
This is a new location for us in Ocala. Walking in the store is organized carefully with sofas and seating areas to the left, dining room sets to the back right. We were approached relatively quickly by a sales person who was super nice. I can't remember his name, but he was very sweet. He showed us some dining room tables, and on the way out, we chatted about several different sofas that had cool features. They do have this sofa set or maybe more than one that has reclining chairs at the end that go close to flat and one of them has foot rests that slide underneath in a drawer, which is kind of cool. The quality seems to be nice and the price was not bad at all. I'm probably going to be back when we're ready to actually furnish the place.
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August 2023 by Linda
My mom and I decided to stop in to see what they offered. We walked around the entire building which took about ten minutes. Not one sales person greeted us, welcomed us in, or asked if we needed anything.
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July 2023 by Anthony Book
To Larry Brian and Joel. Me and my family thank you and will bring are business to conns store 293 from here on out Above and beyond TY all so much for helping work on my home love as y’all said where once was a blank wall is now a wonderful stand and amazing tv you. I know as a customer I must have asked a 40 plus questions and your team answered everyone of them for me it’s hard to find good help these day let alone great help that’s what I received here
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June 2023 by K B
Refuse to assist with my husband trying to pay off an account in full. I have never heard of a company trying so hard NOT to get paid. Very shady actions.
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June 2023 by Seth Posner
Extended Warranty is a waste of money. LG dryer that won’t dry, 5 techs onsite 4 parts and still not fixed. They send you to India call center and bounce you all over and refuse to replace. even though their warranty clearly states 3 repairs and no fix equals a replacement…..UPDATE…. As seen below they say they will be in-touch shortly. Be advised I’ve been hearing that since Friday, called Monday and was told the same thing. Called again today (Tuesday), was told someone would be in-touch shortly. When you have an appliance that works it’s great but when it doesn’t work it’s like digging a hole a throwing money in it. I realize you get bad and good customer service everywhere. I do not recommend ever buying an extend warranty from Conns as it will be a waste.
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April 2023 by Melissa Munn
Chris Harris is FANTASTIC!!!! He was extremely knowledgeable and super helpful. All the other staff member we also pleasant to work with but we primarily worked with Chris. The items were decently priced and of good quality. We will definitely be back in the future
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April 2023 by _ Callender
Great selection, staff are accommodating no pressure. Quality merchandise. If you're looking at RTG of Badcocks you need to check this place out.
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April 2023 by Andrew Beckford
I would never buy from Conn's again!On February 27th, Conn's delivered me a damaged dryer amongst other goods I purchased. The warehouse personnel knew that the dryer was damaged and encouraged the delivery driver to take it anyways. I refused to accept the dryer and the delivery driver called the warehouse to inform them. They told the driver to ask me if I would accept the dryer if they reimbursed me some money. Since the dryer appeared functional, I agreed to accept it only under the terms that they will refund $250 to my account. The person I made that agreement with told me that I would receive an email confirmation within minutes, that didn't happen. She also told me that the refund could take up to 3 weeks to reflect in bank account. It's been almost four weeks and still no money. I called on multiple occasions and all I received is the run arounds, being transferred from one department to the next, and no one seems to know what I'm talking about. I have given them ample time to make the situation right and they failed miserably. For that reason, I will never buy from them again and I would suggest you stay away and save yourself from a possible headache. There are plenty other companies with better service and good quality products to choose from. CONN'S IS NOT ONE OF THEM!
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April 2023 by Dennis Pruitt
Have shopped and purchased before. So far happy, but item gets delivered next week. The delivery charge is too steep and more than in the past. Salesperson Justin D. very good and has appliance knowledge.
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April 2023 by K Shannon
Very helpful and got me my order right away and delivery for the day I needed. Will definitely buy there again. Justin is a great salesman and very friendly
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March 2023 by Britanny S
I came here on a weekday of February 2023.To the right of the store, I saw kitchen appliances, to the left bedroom, and living room sets combined.The appearance was amazing. They have very nice sets on display.I was greeted by Brian.I was sold a mattress, bed frame, and adjustable base at the best price.Overall, 5 stars.Friendly customer service, clean store, good prices.
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March 2023 by Laurence Reeves
This was going to be a one star review!!A little over a week ago I purchased a Ge hot point stove. The sales man said it would be in the fallowing Thursday. I took time off work to go and get it. Called about 2:00pm the truck had not arrived. They told it usually shows between 3 and 4:pm and to give them time to unload it. Called at 5, truck’s is there NO STOVE. If the manager and sales man had not been in a better frame of mind than when I went back to get a refund! This review would have been one star! I don’t think I will ever do Business with this company again! ONE BIT OF ADVICE YOU NEVER RECOUP A LOST SALE!
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February 2023 by Roxanne Neelet
From the moment I walked into the store, I was impressed. The store is nice and clean, the employees do not hard sell you, they let you take your time. I ended up buying a new fridge, one that I have wanted for a long time.I will definitely be going back again!