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October 2023 by Joe L.
My mother was in need of a new bed. We went to the Dr Snooze by the Walmart market. Upon entering the young lady, Jackie recognized me from several years before when I made a purchase for myself. She asked quite a few questions about my mother's health etc. Then my mother tried several different beds and she decided on the hybrid that Jackie originally suggested. The bed arrived on Friday and my mother has had two of the best nights sleep in years. Jackie is very knowledgeable on her products and spot on, on her advice, Thank you so much!!
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October 2023 by David Nydes
Hi Jackie, thanks for your amazing customer service over the phone. My wife and I really appreciated your thoughtfulness and honesty. David & Judy
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September 2023 by Alyssa Simmons
All I have to say, is DEAL with JACKIE! She is literally the best! She’s so professional, very informative. And took such great care of us. She made it super simple to order & has been keeping us updated every time we call. She’s truly such a joy to work with. She definitely knows her sleep stuff haha! Thank you again Jackie for making our experience so wonderful. We most definitely will be coming back to Dr.Snooze on all of our bed needs.
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September 2023 by Sponge Bob
We visited Dr Snooze on a weekday in August, 2023. We made a a pillow purchase from this store. Our sales person was friendly and helpful and quite knowledgable. Although it should go without saying, that's what a salesperson is suppose to do, if they want to make sales. I'm not mentioning names only to give all salespeople a fair footing with customers. But our salesperson was good.One nice thing about mattress stores are that they are probably never really busy. When I thought about it, most folks go years without needing to visit a mattress store. So there normally are not lines when you do visit. Plus mattress stores are a specialty store, so they tend to have a lot examples, styles and firmness to choose from.One thing I will say about this Dr Snooze, is that you can try pillows, but they use a pillow case or cover. As such, I don't have to think about how many different heads laid on the pillows we tried. Putting a pillow case on for folks to try, would go a long way towards, at least an appearance of cleanliness. It maybe be a little thing. But I appreciated it.Our order will be delivered to the store where you can make sure it's the correct item before you walk out of the store. Because once you leave, there is no returning it.All in all, a decent experience. Let's face it, these types of purchases and usually not exciting, but sometimes necessary. Dr Snooze turned out to be better than I was expecting. If shopping for a mattress or pillows, they're worth checking out.
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August 2023 by Kathy Lang
We purchased a queen size bed, and Jackie was so helpful. She had my husband lay down on several mattresses to make sure we got the most comfortable bed for him. She was patient kind and knowledgeable of the mattresses. The delivery people were very quick kind and helpful. The whole experience we had with Dr. snooze was perfect. I would recommend my friends and family. It was definitely a five-star experience
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July 2023 by Missy G.
Was happy with the help initially. But not happy with the cheap sales tactic. (Typical nasty sales tactic) "This price will only be honored till closing" I would not go back bc of that!
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July 2023 by Jamie Flora
This place is straight to the point. Jackie will get you a bed you didn’t know you needed. She is super quick and very friendly. I went here 12 years ago and the bed has lasted this long. Came for a major upgrade and got what we wanted. Thank you Jackie!
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June 2023 by Michael Possinger
loved my dr snooze experience jackie was wonderful she made sure to give me not only what i wanted but what i needed would recommend and come back
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May 2023 by angelina rose
Jackie was absolutely amazing in this entire process. Thank you so much for the flawless customer service today. I can’t wait to tell my friends and family about Dr. Snooze. Thank you again Jackie, you’re the best.
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May 2023 by Thompson Joseph
Great selection and awesome prices. Jackie was such a big help and made us feel welcomed from the moment we stepped in. We’re definitely coming back in the future.
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April 2023 by Jen Po
Jackie was so helpful. Understood my needs for a mattress for my 91 y/o father. Found just the right size and firmness. Would come here any time. Thanks! JAMJ
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April 2023 by Lewis Ricks
Keith was polite, attentive and knowledgeable. Answer all questions.information that helps me choose the best mattress for me.
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March 2023 by Marjorie Tyson
Keith was awesome and so helpful and knowledgeable. Definitely made my purchases a pleasure and will recommend Keith and Dr Snooze to friends and family!!
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March 2023 by Bryan Miller
Jackie was great, she went over all different types of beds with us and gave us all the information we needed. She was super helpful and great at what she does.
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January 2023 by Stef Richard
Customer service was excellent!! Jackie was so knowledgeable and asked me lots of questions about my sleeping issues. Solar so good. Matress feels wonderful.Thank you
