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March 2024 by Emma M.
The love seat had a ripped on it, will be replaced. The sofa had a stain wouldn't come out, after professionally cleaned... pending decision by management of what to do about it. Very disappointing, after waiting over a month for the furniture's availability, very inconvenient on my part waisting a day to wait for re delivery, and someone to clean the stain
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February 2024 by Jeff K.
Ocala store, is terrible The wrong furniture was delivered The store response was extremely rude, Chamber was the employee. Beware no return policy. Even if wrong furniture is delivered by two employees that could not communicate due to a language barrier.
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January 2024 by Dave I.
Purchased a sofa table from them. Specifically told the salesman that we did not want to have to put it together. Paid $40 to have it delivered to the store. Picked it up and it was in box like you would get from Wayfair so we had to assemble it. When I questioned our salesmen he blew me off saying he was misinformed and if we wanted them to assemble there would be an extra $169 charge.
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December 2023 by Lola T.
Stopped in to look at dining tables I was greeted by Renee super nice I highly recommend she didn't cover over me, gave me the opportunity to wander around. I was looking for something very specific which they don't have.
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December 2023 by Michele D.
Expensive furniture, terrible customer service and junk furniture. We have tried to work things out with the however they are unwilling to make things right.
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October 2023 by Lissette A.
Kanes furniture- Place is a joke and complete scam. Waiting on order from 8/21 that was supposed to be on 30 day back order. End of Sep they scheduled delivery but failed to tell me it was only part of it. Refused delivery and was told another 30 days. Now 60 days later, mirrors are still back ordered for another month. Nevermind trying to call the store since their number rings elsewhere and then gets transferred to them but calls won't go through as according to employee number is very busy so if you want answers you have to drive to the store.
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October 2023 by patricia biggerstaff
Our sales person, Cary, was extremely helpful and knowledgeable about all the living room furniture we were checking out. As we were filling out the paperwork, he said now you’re part of our family. A very good feeling. Also, great selection. We’ll be return customers.
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October 2023 by bob petrone
Kanes has a massive selection of quality furniture . The prices were really good for me. Sales consultant Tess was amazing....no pressure....answered all my questions.I am looking forward to my quick delivery.
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October 2023 by ROBERT MURRAY
Tess was very accommodating and helped us look through the entire store. We could not find any thing that fit our likes. She said as a last ditch effort that we could try the clearance area. We found the right loveseat the right size and an acceptable color. We recommend Kanes Furniture and Tess.
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October 2023 by Donna Fulford
We have always enjoyed working with Michael Freeny. He is patient and helpful in our purchase process. Kanes' has a huge selection and competitive pricing. Thanks for another pleasant buying experience.
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October 2023 by Jaime Donato
My wife and I stopped at Kane's in Ocala just to look around. We met with Johncina, extremely knowledgeable and courteous. Prices were reasonable for quality furniture and beautiful area rugs. I would recommend Johncina and Kane's to anyone.
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September 2023 by Joseph Casale
We have been a long time customer of Kanes and this time as always did not disappoint. We just stopped in to look, Tess was welcoming and very helpful. We did buy a couch for our RV, that was not an easy feat. Tess was absolutely wonderful.... thank you Tess for being very patient with us!Go see Tess, she is awesome!Terrie and Joe
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September 2023 by Traci Bartello
Just bought the living room set of our DREAMS!! John Bolton was so helpful, patient, and knowledgeable with our purchase today. Being a returning customer of Kane’s truly does pay off as well. Consistently wonderful experiences!
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September 2023 by June Robertson
Michael was great to work with! He allowed us to take our time trying out a variety of different mattresses, and he’s very patient. We will ask for him when we decide to buy more furniture. ?
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September 2023 by Jerri Garcia
Great deals, nice furniture. Was wondering around the store this great guy named Cary ask if we were being helped. He began to assist us. Explaining about the items we were looking to buy. He made it happen for us.
