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November 2023 by Betty Gonzalez
The Senior Store Manager Julius Bryant rendered an excellent service, very welcoming, kind and enthusiastic. Top notch sales person. People like him we need doing business with customers, ultimately very much satisfied with the services and I would definitely be sharing this experience w/family, friends and coworkers so they spread the word and give him more sales. ??????????
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November 2023 by Renee Pelzman
Kyle is very knowledgeable and engaging. He took the time to guide me through what seemed to be a daunting array of options and pretty quickly figured out what I liked. I’m probably not a typical customer, since my old mattress lasted over 20 years ( still in great shape, just downsizing) and there are vastly different products on the market now. I would definitely recommend him.
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November 2023 by BROOKE HAMLIN
I was greeted very nicely, helped immediately, continued explanation and demonstration. Very helpful in narrowing it down for me it's been so long since I bought a bed. Slept like a baby last night. Thank you to the manager and the rest of the staff.
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November 2023 by Shaun Smith
Jason is the nicest person by far I’ve dealt with. He took time with me and my fiancé to let us feel different mattresses that fit well within our price range. Absolutely great place to get a mattress from when needed!
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November 2023 by Melissa Heil
Jason was extremely helpful but not at all pushy. He listened to our needs, answered all of our questions and offered options. Fast and easy buying experience. We were able to shop and discuss without being followed, rushed or pressured.
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November 2023 by Chopper
Kyle Irons was our salesman at the Ocala location. He is very knowledgeable and pleasant to work with. He helped us select two mattresses that we might have overlooked had it not been for his assistance. I highly recommend Kyle and the College Rd. Mattress Firm store as it is larger than some of the other locations and has more mattresses to try out.
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October 2023 by Sevilla I. Love
Josiah was the best salesman ever. Thorough product expertise, emotionally intelligent, genuinely cares, ability to guide buyer through process of difficult decision making, never pushy just educated and able to impart his knowledge effectively. Excellent satisfaction guarantees ?. Spent a ton of $$ but highly confident I'll feel it was worth every penny.
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September 2023 by Maria Rivera
Loved my experience in shopping at Mattress Firm. Jason was very professional in explaining the product, answering all my questions in what I was looking for in a mattress. I left very satisfied with my purchase.I definitely recommend Mattress Firm...
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September 2023 by Brenda Bibb
I went to Mattress Firm today looking for a new mattress because of back pain. Jason James greeted my daughter and me at the door asking how he could help us. He was very knowledgeable and helpful, understanding what I needed. He had me test a variety of mattresses until I found the right one. Because I’m not really an easy sell, he devoted extra time with me to make sure I got what I needed. On top of that, he made sure I got the best deal possible! I left there feeling that Jason had gone above and beyond to help me.
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September 2023 by Arlene Franchini
Great experience! Jason was very patient. He listened to my needs and was a great help during the sale process. He was knowledgeable and most of all nice! He is a real asset to your company.
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September 2023 by Mary J
Kyle was great! I stopped in, Labor Day Sale, to purchase a couple of matresses for our trundle bed. Kyle knew the inventory and picking out the twin mattresses was a breeze. The processes was so quick I started looking at mattresses for the master bedroom. Kyle asked me a few questions, made a couple suggestions, and found the right king mattress for us. Less than an hour from walking in the door to leaving satisfied with the deal and the shopping experience.
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August 2023 by The Bishop Family
Joel is a first-class salesman who was friendly and engaging. He took the time to hear our needs and learn what we were looking for, provided us multiple options, and was patient with us as we worked through the process. He answered our questions and was not pushy to try and make a sale. I highly recommend Joel and the Mattress Firm team. They made the purchase a no-hassle experience.
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August 2023 by Craig Stockton
Kyle Irons was very patient with the both of us while deciding on what mattress to purchase. He was very professional and took his time and showed us many mattresses that he thought we would like. He didn’t rush us and was very friendly and Knowledgable. We just want to show our appreciation to him.Thank you Kyle Irons you are the best.
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August 2023 by robert turner
My boyfriend thought he knew exactly what he wanted; however, I had no idea. I have a very bad back so the very patient, Kyle Irons, let us lay on many mattresses to pick the one we wanted. He suggested an adjustable base, but I wasn't too keen on the idea. My boyfriend wanted to try it and we were sold instantly! The whole process was very smooth and Kyle did everything possible to try to get it delivered as soon as possible. He worked within our budget. I would highly recommend Mattress Firm Super Center in Ocala because of our excellent experience with Kyle.
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August 2023 by Angel C. Montfort
Impeccable service! I was helped by Julius, who walked me through each step of the buying process, and took time to explain all of the different mattress options when I wasn’t sure where to start. Awesome experience. I will definitely be back!
