-
December 2023 by Donna Foika
Update, assistant manager called wanting to know what she can do to make this right , let me pick first from the next order ? Said the employee can't promise to hold an animal, must've thought that they could, I was even told that the hold time was 3 days so ? It's not all the employees fault and that's who this is being blamed. (They don't stand behind their word , they sold Cheeto the Bearded dragon out from under me , they were holding him for me til I got my arcadia uvb light and I went in to check on him 4 times during the hold time and held him and not once did they say anything that they supposedly sold him before my time was up. I've been lied to , the manager said he didn't know about him being held( what about the big sign in his tank saying I'm going home soon? ) Then he said they don't hold , then they don't hold for 7 days only two, then the assistant manager Sue knew about the hold because the employee told me when I came in on the 4th day of him being held that they only can hold him 3 days , I asked them to honor the 7 days and that I'd be in Thursday gave my phone number and name . No call , nothing. Talked to a manager on the phone while in the store and asked if he could tell them I had him on hold , he said they bought him ( Saturday or Monday or ? ) and he can't do anything ( or won't do anything about it ) Bad business for sure ! Alot more was said that conflicted with what I was being told by the employee about him, like he was sold wed . Got to get your stories straight. , Lying is not good in business or anywhere else for a matter of fact. He was supposed be mine, he was supposed to be held , I am heartbroken. I lost my beardie Oscar in Jan and it took a long time to finally decide on Cheeto. If you are the people that bought him would you please be so kind to let me be able to get him please.I will give you the money for him and pray you find the right one for you. God bless. Sorry I'm just so upset and don't like to treated this way.)
-
December 2023 by Evie F.
Great customer service every time!
-
October 2023 by Ola Maguire
Love petsense...the groomers are fantastic...they know what my dog allows them to do...he loves it
-
October 2023 by deb dougherty
Used grooming salon for my two foster poodles. Extremely pleased with the service received. Groomer listened to what I wanted and expertly groomed the dogs perfectly. She was also very pleasant and went out of her way to make sure I left pleased.
-
October 2023 by Art Keckley
Lots of items and pricing was great. Staff was very friendly and helpful.
-
October 2023 by Pyro Princess
I don't take my dog anywhereI go to Petsense for toys, food and grooming for any dog needsHighly recommend Jackie for grooming she's the best, for anything your baby needs from nails grooming and if your feeling a little extra they have pet safe colors tooI only gave 4 stars because of the small bird food selectionI am disappointed there isn't really anything for cockateils or quaker parrotsBut everytime I go staff is amazing my dalmation gets plenty of pets and treats and I always walk out happyOnly thing that disappointing is I can't shop for my birds and dog in the same storeBut that's a marketing thing nothing bad I can say about the amazing staffVery personal, Hawk and Rocky are always there giving great service and I don't his name but great advice from the gentleman working there too about sun conure when I had my sunJackie is always my girl for Archer and I'm always happy to see he's been pampered and well groomed whenever month I bring him
-
August 2023 by Karianne Dias
Clean store with friendly staff. It was very nice to find a place that has my dogs food at a reasonable price.
-
August 2023 by Perry Laske
Little place but had everthing I needed.
-
June 2023 by Heather Jones
I needed some eye medicine for my kitty and they had it I used it as soon as I got home and the difference is amazing worked that quick !! Thanks I will get anything I need from them again very helpful!! Thanks
-
June 2023 by Amy Hanson
Jackie is a great groomer...please stay...awesome service...
-
June 2023 by Jim
$22 Betta that looked 90% dead. ?They were not moving at all.I wanted to buy a fish today, but I'll have to go to Pet Supermarket.Cute Rabbits though ? ?
-
June 2023 by Beth Kaplan
Cute store and great job grooming
-
May 2023 by Shannon Parkin
I can't get my dog food anywhere but here. I'm glad that they have it
-
March 2023 by Stephenie Millsop
Enjoyed my visit. Friendly service
-
February 2023 by Twinkle Toes
Convenience for my pet needs and pet grooming. The staff is so nice and helpful!
