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March 2024 by Joseph Hanratty
If you did not receive a written hold notice at the time you made the deposit, and the check you deposited is paid, we will refund to you any fees for overdrafts or returned checks that result solely from the additional delay that we are imposing.
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January 2024 by rosa palau
Horrible customer service. Poor training skills. Definitely closing my account
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December 2023 by Trina B.
My Regions Business Account was scammed for almost $50,000. And Regions did NOTHING to Protect My Money. The Fraud Dept. at Regions is the Worst Ever. Get your money moved before you Lose it. They Don't Care!!
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November 2023 by G Artigue
This location refuses to fix its drive thru ATM the last 4 days which is unacceptable. What kind of bank doesn’t let you withdraw money after they delay a pending refund. Pretty pathetic if you ask me. If regions doesn’t figure it out, I’ll be switching banks
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November 2023 by Ruthlesslol
extremely nice, very fast and ProfessionalIt's always the same 2 people I see and they always do such a great job
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October 2023 by Patricia Herrmann
Very nice service
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September 2023 by Caitlyn Diego
Our personal banker DJ has always given us excellent customer service. He quickly resolves any issues and patiently answers our banking questions. We appreciate that he makes himself readily available to assist us. The rest of the staff at this branch is also very friendly and helpful.
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September 2023 by Sue Preston
I recently had an issue with my debit card that had been used fraudulently. My card was locked, and I had to go into the branch for a new one (since mailing takes FOREVER). My new card was printed after several attempts, and I was directed to the manager for a separate question. The manager took great care of me, and the associate had the printer issue resolved when I was done with the manager, so I left with my questions answered AND a brand new card. THANK YOU FOR MAKING ME FEEL APPRECIATED! Regions is by far the best bank with whom I've had a banking relationship. I highly recommend this bank, and the North Ocala branch on Jacksonville Road offers platinum customer service, even to the little guys like me.
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September 2023 by Angel
This branch has the best customer service that I got from a bank in a long time. They are well organized and valued my time not only by the promptness of service but also by the exceptional customer service that organized my paperwork for my direct deposit and digital banking application I received this week.
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August 2023 by George King
Great Service! Fast and Easy
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June 2022 by Earl Jordan
Service is fantastic, better than Bank of America, Region's still has drive throughs, Bank of America has closed 3 banks and a total 4 drive throughs,20 people in line and one Teller.
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May 2022 by E. C.
Great service
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March 2018 by Theresa Morsillo
I love this bank it has a neighborhood banking attitude meaning they get to know the regulars and r just as nice to other customers been with this bank for 10 years
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August 2017 by GAIL SILLOWAY
I've been a customer for 18 years, I've never had any problems. Love the service.
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August 2017 by Melissa Brady
Not a great bank but good for business banking. High fees.
