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March 2024 by Sandra Smith
I have been coming to this location for a few years now and have always had a great experience, even though the personnel rotate
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March 2024 by Carri Herl
I give this location 5 stars. Every single time I have gone there I've received 5 star customer service. They are helpful and very friendly. Mary always helps me and is always there with a smile and answers to my questions. Love Sally Beauty ❤️
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October 2023 by jaylen lewis
Damion is AMAZING! he helped me find the right shades to achieve the color i've been trying to get and gave me SO much advice!
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October 2023 by kia hickey
Went today to purchase proclaim spray. There was a sign 4 for $25 so I asked to make sure the sale included my product as there were zero specifications just “ 4 for $25 proclaim”Once I asked her she immediately started saying someone must have put it in the wrong spot .. but it wasn’t it said proclaim. Once she realized it was it was in the right spot said the sale was yesterday and ripped the sign up .. so we left and purchased from another beauty store out of principal.
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October 2023 by Rocky Deleon
Had a sale sign out and wouldn’t honor it. Lady literally ripped it up said no was yesterday. Horrible, would never purchase there again on top she was rude
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July 2023 by Louise Rinaldi
Adrianna and Mary were extremely helpful, pleasant and easy to work with during my exchange of a blow dryer I had purchased that had missing parts. They both have assisted me numerous times when I was purchasing products and would call other stores if they were out of stock or would take my name my contact information when their shipment came in. If shopping at the Ocala store and you need assistance, ask for either one of them.
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July 2023 by Lauren Levinson
Maddie is awesome! She has an amazing personality and she was very helpful. Thank you for always providing great service.
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May 2023 by Rachael Hoffman
Maddy and Mary were extremely helpful in my visit. I went in not knowing what products i needed. They took their time to ask me questions looked at my hair and were very knowledgable about the process i was doing! Will definitely go back and recommend to my friends to visit them! Thank you.
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May 2023 by Sarah W
Stopped here on the way back to PCB. I had the pleasure of being helped by Judy & Damien. They were very knowledgeable and super helpful. They got me in and out within 10 minutes and gave me great tips on how to go about treating my hair. Super friendly folks and they definitely put a smile on my face… :)
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May 2023 by Ally Ottinger
Damion was a great help got everything I needed and gave me such good advice, so funny to!
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May 2023 by Yudemis Gonzalez
You know what I don't like that while everyone else opens at 11am this one opens at 10am everyone should be home with their families not expanding the time to earlier especially on a Sunday because everyone else n higher up is at home
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April 2023 by E C
Employees here are great! Always happy with Sally's.
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March 2023 by Beth Kaplan
It was a nice store and the staff were helpful however I can’t believe how much the cost of hair dye has gone up over the past couple of years! I’m sure it’s much like everything else but I was super surprised when I saw my receipt !
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March 2023 by misha s
The staff here is really condescending and rude. First time: asked for a specific product, was told I needed something completely different and didn’t get help with what I really wanted. Second time: was interrogated about specifics when I just wanted something general and said I’d be ok. Also got made fun of. I won’t be coming back a third time :)
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February 2023 by Teresa Barrett
I stopped in to Sally this morning to purchase hair color. My usual Ion just isn’t covering my gray well enough these days. I was greeted by Mary & Brianna. Both very friendly & attentive. Changing my brand & color after many years is a bit frightening. Mary guided me & assured me that the color sample for the Argan Oil would be lighter (which I wanted) than the display. I’m glad I tried it. Pleased with my new color & will purchase this brand from now on. Thank you ladies for your help, it was much appreciated. ☺️ ?♀️
