I've called this bank multiple times and no one answers. What kind of customer service is this. I work a 9 to 5 job I cant come during yalls hours the least you can do is answer a phone call.
October 2022
Im really not liking the new Truist bank. I'm getting charges I wouldn't have ever gotten with SunTrust. Extremely disappointed and I will be switching banks.
June 2022
Never get an answer when I call, always over an hour wait via phone. Customer service sucks. My mom went into the branch and was given false info. I’m glad I’m over with this bank!!!!
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.