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June 2023 by Pamela Deshazor
I've used this pharmacy for years, but today, I had to get an emergency Rx and spoke with someone to rectify an insurance issue. There are new people (new 2 me) and they are cold and impersonal. I understand they are busy, but I believe busy is good for business. A rep spoke as if I was applying for entitlements! She kept cutting me off and abruptly telling me that I "still" would have to pay (amount after correctly applying my insurance). She sounded like she was attempting to collect a bill that I was trying to evade it: $8 and change? I think not. She expressed no empathy for my repeated attempts to fill the emergency Rx, and my attempts to be extra polite did not avail either. I decided to advise her of how she was coming across, and she immediately became combative and, with the sentiment of a boxing contender, told me to have a good day and hung up. I just addressed the issue of products/services in the SSS area thru our neighborhood app. This is a prime example of why we need change. Who are we as a people? What values do we represent as a community? Our businesses should be held accountable as well... People should value people..period, and customers should be appreciated ??Follow up:I didn't feel comfortable, so I just called back. I was informed that the person I spoke with was a stand in Pharmacist while the actual pharmacist that manages the location (Melinda) was out. This is a relief but no less of a disturbing experience... Hope this feedback helps the manager to ensure that customers are well taken care of in her absence...
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May 2023 by stephanie's Jam
Friendly staff, well stocked.
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February 2023 by Donna Childs
So quick and easy to navigation, I love the extra verification steps.. usually earlier than set for. I switched from 20 years with Walgreens. The drive thru is never backed up, like CVS or Walgreens, that are literally all in a row in one intersection. I ask why a pharmacy would just mess things up.. long wait times, but not at Walmart, they actually check your list, get new scripts filled. I completely reckoned this pharmacy.
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June 2022 by Mikki Bliss
Everyone in the pharmacy at the Bahia Ave. Walmart are so sweet and helpful!
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February 2022 by Daisy Concepcion
I've found Walmart Pharmacy to be the most unreliable pharmacy I've ever encountered. I was frequently sent new prescriptions by my doctors and the medications in this pharmacy were frequently delayed. A delay of more than two days because they are having trouble getting authorization from my insurance. It says it will be ready in a specific time and day on their online refill option, but once you waste a trip to the pharmacy they do not have it ready. Consider waiting on an antibiotic for several days while you have fevers and night sweats. As a result, I transferred the prescriptions to my other pharmacy and they had it ready in less time with a specified delivery date and time as promised.
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February 2022 by Hannah Gifford
Always kind. And very minor wait times.
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January 2022 by Shana Cote
I just have to give a shout out to Melinda. She always goes above and beyond to help no matter what the situation.
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September 2020 by Sunny Sifford
Prefer to shop here than any of the other WalMarts. Store is cleaner, shelves kept tidier and employees helpful and friendly. Good job!
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July 2019 by Kimberly Suarez
By far, the best Walmart In Marion Co. The pharmacy employees are very nice and really go out of their way to help.The store is clean, well-stocked and I've never had a problem finding someone on the floor to help.
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March 2019 by Dawn Rowe
The WORST I've ever encountered.
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July 2018 by the puppy nator
Hated it won't let me get my medicine when I had a doctor prescribed pills made me wait an hour for nothing
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February 2018 by Patrick Monroe
This store is by far the best in the general area of Silver Springs. The other 2 close by are disasters filthy with rude staff. Staff here are cheerful and helpful. Pharmacy staff are pleasant and always helpful. Pharmacists will gladly answer question and make suggestions.
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December 2017 by CR DAVID CORP
Fast and helpful staff
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December 2017 by Victor Koester
Easy to get scripts filled...
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September 2016 by Dee Maldonado
This is the best Walmart in Marion County. Customer service gets a B+. Its clean and less congested compared to the Walmart by Paddock Mall which gets a F for customer service and cleanliness. The second best Walmart in Marion County is Silver Springs Blvd but they only get a C- for customer service.