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“First time I come to this location and the truth is that the attention is A1, fast and they give you all the true information. Stefani helped me, she spoke Spanish and English and it was easier for me to understand her. Super fast and friendly attention. I recommend it if you are going to look at internet issues at home or on the phone since all my doubts were resolved and I added a new line to my phone. Thank you ?”
1:30 - 5PM 9AM - 1PM
4558 35th St, Orlando
Internet Service Providers
“Our technician, Eliseo, called us to let us know when he would arrive and he was here on schedule. He was friendly and got right to work, fixing our problem. Could not have been any better!!”
“Great place to stop by for upgrades on your devices. Ask for Alex. An amazing employee goes the extra mile to help in whatever is necessary to make you happy. Thanks, Alex. ?”
“The service from Harry and Chris was excellent, they do a very good job, they strive to provide the best service, they are also very kind people, we got what we needed, I 100% recommend this store.?”
“I came in upset due to the fact my phone was not coming on all day. I walked in Kim assisted and assured me she could fix the problem. If I may add she was amazing with great customer service skills and very personable. I wish more reps was like her !”
“Ben fixed my phone perfectly after I took it to apple and they couldn't fix it thank you and the whole team that works with you ? very nice service highly recommend .”
“Jason at the apopka store on 436 was an absolute please to deal with and provided above and beyond 5 star service. As a result of his astounding customer service i was made to feel like family and not just a customer. If i had to compare or use as an example for any experience with customer service i would say he is it. Thank you Jason.”
“This location acknowledged me as soon as I walked in and asked what I needed and within minutes took care of the issue! Jeffery was polite and told me about the current offers on my account without being pushy! Would highly recommend Jeffery and this location!”
“I walked into TMobile on Sunday as my phone was having mechanical issues. I had been paying for insurance on this phone for many years, so I wasn't looking for an upgrade. I was looking more to just get a replacement phone. I sat down and waited to be addressed, which took a few minutes, but they were busy so I was okay with scrolling instagram in the meantime. I was greeted by John. John was super nice, down to earth, but also knowledgeable and understanding of my situation. He apologized for the wait and went above and beyond to help me. He was patient, kind, and took matters into his own hands when dealing with customer service on the phone. Highly recommend this location and thanks, John, for an awesome experience!”
“My experience today at 4061 I'll be my clout the store operator was very very good thanks to boost mobile I'm able to gymnap and I have a new tube on my phone Thanks for mobile”
“I stopped here to get my prepaid label to return my trade in phone. Store manager Gina (beautiful woman with beautiful eyeglasses) greeted me right away (hint to other T-Mobile stores…) and she referred me to Foster. Foster took care of the paperwork and I was actually able to return the phone at the actual store. I asked about some recommendations on screen protectors and Foster informed me about lifetime replacement of them if you have their phone insurance. Gina even chimed in suggesting it is totally worth it since screen protectors get cracked and scratched all the time. Their insurance also includes Apple Care so it was a no brainer.I was happy with the costumer service I received from Gina and Foster. The vibe of the store is very inviting and organized. I will definitely come back if I ever need assistance or any help. Thank you guys!”
“The attention I received was incredible from the moment I entered, thanks to all the people who were attentive, especially Jennifer, a great advisor and beautiful person who helped me and guided me in everything I needed for my purchase, a great store!!! More than recommended.”
“Fantastic spot. Elizabeth is amazing. Always gives 10/10 service. Was in this location recently and watched an incredibly rude and belligerent customer named Megan Tucker who is also an employee from another T-mobile location, and the staff gave her amazing service even while she was belittling and disrespecting the staff. Will be back again! Love this store!”
“Best Boost store in Apopka. Super friendly, knowledgeable, and clear speaking English. So nice to do business with, ending up buying a new phone I didn't even need!!”
“Had a good experience at a T-Mobile store in Orlando. Alan gave us full attention in a very Professional way. The store manager is also very friendly. I highly recommend T-Mobile.”
“Ivan (I think that's how he spelled it) was great, very friendly and helpful. I will definitely be coming back here if I ever need any help with my phone or account.”
“Brandon provided excellent customer service! He was so pleasant and very helpful with setting up my phone and answering all my questions and concerns. He has a very nice personality and positive energy. Thanks Brandon!”
“Damaged my phone beyond repair. I called to see if I was due for an upgrade, not only did I need the new one but I hated the system the broken phone had. The woman on the phone was very thorough. She explained I could get a replacement shipped to me the next day, but it would push my upgrade date back 6mths. But if I could wait the 5 days until the upgrade, I would be good to go. I waited the few days to get the upgrade and was in and out of the store within an hour.”
“Angel and Yineth were amazing, went above and beyond to provide us the best service in town. Good deal on iPhone 14 Pro Max & 12 Pro Max and a back glass repair on very affordable price. Very honest and helping with a lot of patience. Highly recommended in Apopka Downtown”
“Super good service from Kat, super friendly and really helped me with what I needed. This girl's energy and vibe is the best, more workers like this in Tmobil I would give her a thousand stars ????????”
“Shakenna was wonderful! She did a great job helping me out! I had to stop by and check on my account. If I was able to get international calls, she helped me so quick and walked me through the process. I would definitely go back for her to help me again!”
“We were visiting FL and had a cell phone issue come up. This is the best Verizon I've been to in a long time. No wait, professional friendly staff and plenty of them. Wish we had one like this where I live.”
“Thanks to Alex, Doug and especially Kevin for setting up my business account. Please stop at this location to switch over your current service or get a new personal or business account.”
“Luis did a fantastic job getting our new service activated! I will be recommending all of my family members and friends to this location. Maurilio, the territory manager was very professional when helping us pick our package. Definitely the best experience we have had in a very long time. Keep up the great work!”
“Roque spent 2 hours helping me situate my business account , 5 lines and Apple Watches. When nobody else from customer device could help, his tireless and patient dedication to his customers and his technical knowledge solved all my issues so I left the store with a smile on my face. Thanks Roque!”
“I had some difficulties porting three numbers over to spectrum and setting my new iPhone with customer service by phone so I went over to the local Spectrum Store nearby. Daniel was extremely professional, efficient, knowledgeable and patient. I truly appreciate him. Thanks Daniel!”
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“Mom & I want to thank Cedric & Cruz for going above & beyond helping us w/ our phones. My sister gave mom her phone & we had problems unlocking it & me to get a new phone for work & church. Cedric went out of the way to try & unlock my sister's phone. I gave mom my iPhone 7 plus & got me a new iPhone 15 plus. Cruz took the time setting up both phones. We both appreciate the time both Cedric & Cruz worked w/ us. I am very happy w/ my new phone!”