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March 2024 by Rachelle Stewart
Received excellent assistance from the bank manager Ms Coco to update the online app. Took time with us so we could stay connected with online banking.
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January 2024 by Sharonese Henderson
Excellent personalized service. It is very important to establish a relationship with bank representatives. They have exceeded my expectations through several years of transactions.
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December 2023 by Christine Markham
Drina helped me with the closing of a guardianship account and opened the probate account. She was very detailed and exact during the process. She was concerned and committed to making sure everything went smoothly. I truly appreciate Drina for everything she did on my behalf.
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November 2023 by Tiffany Clark
Drina was awesome.. she help me reset my password with no problems.... keep up the great job??
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November 2023 by Gregory Peterson
Laura is very nice and always polite person. Thank you, Laura for your services.
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October 2023 by Yvonne LaGrone
All of the employees I encountered were very polite, professional, helpful and knowledgeable. I also had an issue with my ATM card and Cassandra Moore was extremely helpful in getting the issue resolved for me. It is the personal attention, professionalism, and knowledge of the employees that make this a great place to do business. I love banking here
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September 2023 by Yolanda Douglas
Banking at Old Second is always a pleasant experience. The staff is always courteous and welcoming greeting you by name. Barbara was the teller that assisted me on my most recent visit, as always she had a smile on her face, amiable disposition, and nice conversation, as usual giving excellent professional customer service. From security, to tellers to personal bankers, the entire staff work together to make banking at Old Second a very good experience.
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September 2023 by Luciana Juszczyk
Excellent Customer service! Ms. Barbara and Ms. Laura and all the staff are the best. Ms. Barbara always does an awesome job and handles all of my transactions so professionally. Ms. Laura always does an awesome job with every transaction our organization needs. I greatly appreciate them both and the entire staff!
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September 2023 by marc-aurele jeanty
Very pleased with the service, my teller was helpful and professional. My teller is the young Spanish lady at 94 th and Ashland " in Chicago.You may contact me.
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September 2023 by dwight mosley
Coco was very helpful with my problem. Very pleasant to work with She answered my questions. Very knowledgeable about old second products
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August 2023 by Reggie Walker
I had a very pleasant experience at old second bank working with DrinaShe was very knowledgeable & through with the matter in which I needed to have addressed. Overall it was a very rewarding experience and I will look forward to working with her again in the future for my future needs. Thank you!Reggie Walker
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July 2023 by Jean Maroney
We had a marvelous experience at Old Second bank on Ashland in Beverly.I have a 92 year old father who is hard of hearing. The personal bankers were extremely patient answering his questions. They were able to answer all of our questions and helping with transferring stock shares. Alexandrina Taylor and George Caraballo are very professional and kept the visit on a personal level.
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February 2023 by Apostle Dr Dale G.
KARINA is a customer Rep or teller at this bank. she is very polite and professional. She is courteous. The bank is very customer friendly.
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February 2023 by William Joyce
Outstanding service. Very professional, yet friendly.
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December 2021 by sincere carey
My experience with was great. Ms. Drina showed me the best option for me and took me step by step for my checking account and online banking.
