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October 2023 by Joe Doss
WOW! This place is awesome! If you want the cleanest dirt in Columbus, this is your place! And all for the price of $25 they'll wax it too, ensuring it will be there for many more miles.The best part is, they forgot to put any doors on the building so you can get someones attention and tell them what superb craftsmanship they demonstrated.Seriously, don't waste your money here folks. I had to wash the truck by hand to get it clean after spending the money. I guess it is my fault... I didn't tell the automated kiosk I wanted the vehicle washed, and not the dirt. I won't make the mistake again.One picture is after the "car wash" the other is after 10 seconds with a paper towel and clean water.
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September 2023 by Spencer McKinney
Staff looked "thrilled" to be working there. Staff did not spray or scrub on any vehicles that came in. The washing process was horrible, the dryers didn't dry my truck very well, the tire shine only shined half of my tires. For paying $16 for a "decent" wash it was not worth what i paid. Please dont waste your money here and go to crew carwash or top dog anywhere but here.
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September 2023 by Amber Larkins
I woke up at from staying the night at the hotel next to the wash and my car was absolutely just assaulted by bird droppings. The young guy there when I pulled up told me it would probably take multiple run through and really helped me fix my car again in my time crunch. Highly highly recommend. I wish I got his name but he was wonderful!
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September 2023 by Laura Carmer
Great place to use! Staff is always super helpful and nice. Their vacuums are super strong and they have a whole section with towels and cleaner to help you detail your car. Plus the vacuums are free so that's a major plus. Came from across town and totally with the trip to come a little further for top tier service, highly recommended!
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September 2023 by Sam B.
The very worst customer service/experience I have EVER encountered. STAY AWAY. My accounts were closed 3 months ago and they are STILL charging my card on the 8th of every month and that is after closing and reisuing a debit card. Most of the time some of the machinery is not working. one more time- stay away
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August 2023 by Joseph Herner
One of the only car washes I can use as the tires on my car are too wide to go between the slots at most car washes. With take 5 you are on a moving conveyor so tire size is not a factor. Also I can not stress enough if you live in the area become a unlimited club member. If you can use it often enough it becomes cheaper than any other car wash
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August 2023 by Bryce Shehan
This wash doesn’t clean well and will not touch the back hatch of my Yukon XL. It is still completely dry after the wash. The tire shine might cover 10% of the tires if you’re lucky which looks worse than no tire shine at all. There was damage one time and all of the workers agreed that it was from the wash and that they would fix it. Corporate denied the claim. Overall just a horrible wash, hopefully some competition moves in on the west side of Columbus.
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July 2023 by katrina tovey
Usually I am very pleased here. Recently tho, they do not spray off the front of your car for bugs, which means I needed to go thru the wash twice and couldHave used a 3rd time. Also, the tire shine was hit and miss on the tires. Had to spray them myself after the wash.
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June 2023 by N
This place is ridiculous. I got a membership in May and I even asked them. How would I go about canceling my membership because I don’t want it after this month? They told me just to call or get on the website and do it. I tried calling no one answered I got on the email and I’ve sent at least five cancellations and again today at 3 AM. They charged my account. This place is not honorable, I do not recommend them whatsoever, I will definitely be taking my business back to kind car wash.
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June 2023 by Ritesh Gujarathi
Excellent car wash center. Very quick and efficient. Service is awesome, Kaden greeted with a smile and helped me to my satisfaction. I'd go again.Only reason not to give five stars is that the front lower bumper wasn't as clean as I expected.Service: Vacuuming
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May 2023 by Mike G
$25 wash. The car was pretty clean before I went through so it looked pretty good after. My issue is the wheel clean and treatment seem to be non existent. Also the brushes do not seem to be adjusted correctly, the left side is almost peeling paint and the right side is pretty light. Crew is a better car wash with better service. This place was really good before take 5 took over.
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May 2023 by Anthony Hackett
Convenient, reliable and an excellent staff is some of what you'll find visiting this car wash. Tyler, Zach and Rachel were so much help!!! I am now a member.-Anthony H. (Columbus, IN.)Services: Scratch removal
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May 2023 by Brian Cain
$25 to go home and clean my truck myself no pre-wash, qstill has bugs, still has dirt/pollen and water spots everywhere. Asst manager "didn't ask us to come there and won't miss our business". Corporate can't do anything unless you have a monthly membership and said the site manager should refund and the site manager won't refund without an email from corporate. Customer service is the main reason businesses fail, they won't be missed.
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April 2023 by Kendall Baird
Rachel sterling is very helpful and is the best assistant Mgr!Services: Scratch removal
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April 2023 by Nick Hall
This place has the worst customer service I have ever experienced. I wish I could give 0 stars. I went threw their wash and a hydraulic line blew and sprayed hydraulic fluid all over my truck. The wash attendant told me he couldn’t and wouldn’t do anything about it accept give me another wash but he didn’t know when that could be the wash was now broke. He wouldn’t give me anyone’s number but the 1800 number. I called that number and the lady was less than pleasant and told me someone would be in contact with me. I never heard anything. I sent in a complaint to their questions tab on their website and I did receive a email from Tom S. He gave me a email to Jareth M. which will not respond to any emails. I owned this truck less than 24 hours when this happened my local body shop says the hydraulic fluid needs buffed off and Take 5 Carwash will do nothing to fix the issue. Stay away from this place
