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January 2024 by Michael Noe
Work is spotty. They ran my oil drain plug back on with impact and stripped out the plug luckily didn’t mess the pan up. Do not recommend taking euro cars there either they don’t use spec oil just regular oil. Quality is down from previous years
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January 2024 by Holly Ward
Excellent local auto repair. They have skilled mechanics and use quality parts worth the price. The staff are honest, friendly, and great people to work with. Highly recommended.
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January 2024 by Scott Mccammon
Was quoted a price over $1100 for a catalytic converter. Took my car to a muffler shop and was replaced for $563.
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October 2023 by Anuj Gupta
Very Helpful, courteous and professional. Thank you for helping me quickly with my car issueService: Auto engine diagnostic
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September 2023 by Cristen Cowan
Car sat here for 2-3 wks while they did nothing. Had to call them to get any info or updates. Paid for a diagnostic a.k.a told me the codes, which I already knew. I brought it here for them to fix, or tell me smethng I didn't already know. Got car back & had bolts loose & a cut up intake hose I had to replace. Can't seem to get anyone who even cares let alone acknowledge they owe me the cost of an intake hose. Whoever answers the phone is rude, & condescending. What a joke of a shop! Don't waste your time or money here! It will cost you more in the long run. Now I'm hearing many stories of bad repairs from here. I'd give them 0 stars if I could. It's sad that HK used to have a good name/do good business when the old man was there. What a disappointment it is now. I wouldn't recommend this place to anyone.
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August 2023 by Alexandre Esteves
Great experience! They are very helpful and they really want to help you. Price are correct too!
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July 2023 by John Biggs
We had some car trouble while on the road and H K was absolutely kind and accommodating. Couldn’t recommend more.
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July 2023 by John Heathcote
I feel they do quality work, no complaints on that. My only issue is the price they charge for replacement parts. I understand that they need to make money on the parts, but it needs to be a reasonable percentage.
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May 2023 by Vicki James
I phoned for a guesstimate on a major system repair. The gal was wonderful and said she's give my notes and info to one of the guys (I guess?) and they'd get back to me the next day. I said I need to know how much money I have to put aside so when it's convenient, yes, please call me. I think that was 2 weeks ago... Maybe they aren't interested in working for senior citizens living on Social Security? Actually, when I first moved down here my handyman warned me to avoid them - oh well, live and learn! *shrug*
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March 2023 by Nathaniel Sallee
Original posted in 2017-2019 I don’t remember“Good guys decent prices. Very honest.”Update:2023Few years later, haven’t used these guys in a while. Took my car to Webbs auto. God I regret that. Should of taken it to H&K and seen John. H&K is the best place to go in Columbus. These guys do great work and they are very honest.After a bad experience at Webbs auto I’m changing my review from a few years ago at 4 stars to 5 stars. They did a lot of work on my diesel trucks and didn’t charge and arm and a leg.Work doneBent exhaust valve on my 2006 Dodge Ram 2500 5.9 CumminsTurbo replacement on my 2014 Ram 2500 6.7 Cummins.5/5 10/10
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February 2023 by Ryder Gates
Car broke down on 65 traveling from out of town,got it towed here. Let me say they guys helped out so much. Got updates about the car every hour and the repair was done in a day! Thank y’all so much again
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December 2022 by Ashlie Murray
This has been my mom's 'go to' for auto repairs but she is 70 years old and I feel like she has been taken advantage of again and again at H&K. Seems like no matter what the problem is it's never under $1,000 and they left a tube of lubricant under the hood which ended up leaving this black soot all over the hood which to my mother looked like a huge problem. Until my husband popped the hood and found the tube and said 'Here's your problem". Wouldn't have been surprised if it was gonna be another thousand dollar bill at the shop. Wouldn't take my car here.
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December 2022 by Aaron Bickley
Great service, knowledgeable people, great prices, and they make you feel like family.
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November 2022 by Jennifer McCue
Incompetent diagnosis, charges, paid $1,097, new radiator and suspension, still not fixed, then said 2-3 grand for head gasket, cracks, any good mechanic would have noticed this immediately, dishonest, terrible diagnosis, long time customer, 15 yrs, never going back. New Manager is a dishonest thief, rude, ruthless, sharp tongue. We’re good people, lives here all our life, my daughter’s first car, shame. This manager is the kind that is defensive and always covering up…. People like this usually go out of business soon. Used to be a good repair shops, but no longer. Beware.Service: Auto engine diagnostic
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October 2022 by Britni W
HK auto went above and beyond with their courtesy and timely response to getting my truck back on the road. I highly recommend them for your mechanical needs. Joy was a sweetheart and the guys there spoiled my kids with candy! Thank you HK Auto!
