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January 2024 by Peggy Poole
Jeremiah was great! He was very knowledgeable of the vehicles we were looking at, very professional and we would love to work with him again if we buy another vehicle in the future. Highly recommend to anyone to ask for him to work with.
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January 2024 by Jessie Htoo
I came in to test drive a used 2019 Nissan Sentra with my dad. Jason was very patient and respectful of the slight language barrier which is greatly appreciated and he was patient throughout the entire process as well. Everything went smoothly and we ended up buying the car. Good experience and good vibes. Thanks Jason ?
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January 2024 by Shawn Melton
Purchased a used vehicle for my daughter. After driving the vehicle I notice several items that needed fixed or replaced. I communicated my concerns to my Sales Rep Jeremiah Dilley. He corrected everything with no questions asked and at no up charge. Jeremiah provided great customer service with no typical high pressure sales talk which I really appreciated. Highly recommend.
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January 2024 by Kaleem Jackson
I’m a few days late on my review but I wanted to say that JR was very helpful during my car purchasing process! He is not only very knowledgeable but he also made sure the process was stress-free and convenient for me. As soon as I pulled up to buy my new vehicle, he was already waiting outside to do business with me! I left Big City Cars with the exact vehicle I’ve been wanting for such an amazing deal! JR is definitely a great asset to Big City Cars and will recommend all my people to do business with JR!
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January 2024 by Jada Arie
The star goes to the sales rep JR! He was extremely helpful and tried to get us the best deal possible. When you go ask for JR he will make sure you’re in something nice and try his best to make a fair deal. The GM was rude and couldn’t even look us in the eyes but JR was very accommodating to our budget and will work with you to ensure you walk away happy. He’s the only one I trust to get me in a good car!
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January 2024 by Morgan Brockmann
Jason at Big City Cars made it easy on us! We called interested in a vehicle we’d have to travel several hours for, and Jason gave us all the information we needed and set it all up so that we didn’t have to worry about anything. After dealing with a different car dealership in the same town that sold a vehicle out from under us, it was such a welcome relief to work with Jason. He was kind and reliable, easy to communicate with, and efficient. Thank you!
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January 2024 by Chad Furniss
Cassie did a great job! Vehicle was ready to test drive when I arrived. Brief conversation w/GM about a minor vehicle issue which they took care of. Only dealt with finance to sign. Laid back no pressure. Literally in and out. I would recommend Cassie and Big City Cars.
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December 2023 by Joselyn Mendez
I recently had an amazing experience at Big City Cars. From the moment I stepped onto the lot, I was greeted with friendly and knowledgeable staff who were eager to assist me. Austin was particularly helpful and patient throughout the entire process. He took the time to understand my needs and budget, and he worked tirelessly to try to find the perfect car for me.The dealership's inventory was impressive, if it's not on their lot they can probably find it on one of their other lots. The financing process was also smooth and straightforward. The finance manager was able to explain all the paperwork in a clear and concise way.I am extremely satisfied with my experience at Big City Cars. I would highly recommend this dealership to anyone looking to purchase a used car.
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November 2023 by Ali Brown
It was my first car and Austin was awesome he helped me find exactly what I needed for my first car
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November 2023 by Demetria Allen
Adrian was awesomeeeee! We chatted via text he got me approved for something before I even got in! Overall experience was awesome he’s a salesman that loves what he do and doesn’t just throw his customers in anything!
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November 2023 by Angelicia Escalera
Ken is such a great person to work with! I bought a used car last week, we noticed a minor problem and he was very proactive with getting it fixed. Great salesman, but a better person. He has a lot of integrity.
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November 2023 by Jason Flowers
I had a wonderful first car buying experience with Cassandra. She did everything she could in her power to get me in a new car. She was polite and friendly and I will be back to deal with her on my next new ride.
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August 2023 by Aaron Pena
Went to looking for a new car. I’ve had the same Car since I was 19. A 2006 Chevy Hhr. And I think it was time to upgrade. So I went to big city Talk To Adrian Pena and he helped out with everything. Got me into a 2020 Dodge Charger.
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August 2023 by Eric Pratt
Drove 3 1/2 hours. Was anxious about the time spent and hoped it would be worth it. Everything went as planned. Andruw was spot on and ahead of the game at every turn. Management was responsive and accommodating to our needs. I expect Anthony to go places so I will likely not have the pleasure of working with him again. My suggestion to anyone shopping for a great deal and exemplary service, get out to Big City and ask for Andruw! Don't risk getting poor service by going somewhere else.
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August 2023 by Daniel Tempel
Jeremiah and JR did a great job in getting me the car I wanted. I wasn't in a hurry to get a new car so I took my time. JR went above expectations to get the car to the lot. And Jeremiah had good teamwork (divide the duties and multiply the success) attitude. Very good experience and my wife next year will need a car and check in with them. Thank you big city team
