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October 2023 by Damon Riemann
I did not buy a vehicle from Image Cars, but I did inquire as an out of state purchase. Scott was very helpful, prompt, and up front (honest) with what blemishes there were on the vehicle so that I could make an informed decision from afar. I almost feel bad that it didn't work out to both our advantages. At a time when I had multiple other dealerships be dishonest just to get me in the door, I am beyond appreciative to Scott.
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September 2023 by Sarah Lewis
DO NOT BUY A CAR HERE! FROM PERSONAL EXPERIENCE AND REVIEWS THEY LIKE TO SELL POS CARS WITH BAD ENGINES.
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May 2023 by Sara Recknagel
I had a great experience with Image Cars Inc! Jacob was honest, patient, and helpful as I navigated the experience of independently buying my first car. I was happy to accept a fair deal on the car I wanted!
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April 2023 by Jordan Jehl
Image Cars delivers great vehicles and have a phenomenal service department. Issues pop up on cars and it is great to be able to trust them to work on my cars. Honest people with fair prices!
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April 2023 by Angela Brown
Friendly, not too pushy. Reasonably priced. Happy with my purchase! Overall great experience! Update: The vehicle I purchased had some issues right after I brought it home. I took it back twice for repairs within the 30 days. Check engine light came on within 50 miles after bringing it home. Had AutoZone read code and it said head gasket. After mechanics checked it out, they said mass air flow and needed cleaned. Then it occasionally started overheating so I took it back. They couldn't get it to replicate the issue but also fixed a wheel bearing. One year later, it started losing coolant. I quit driving it and took it to my local mechanic since I live out of town. He couldn't find a leak and said it was more than likely a head gasket. He also said it would be ok for awhile if I kept coolant topped off. Unfortunately, it didn't take long and the car died while driving. So now I'm left with several thousands of dollars on my loan and a car that doesn't run because of a blown head gasket. I believe it was sold to me with a bad head gasket but I can't prove it a year later. Be cautious of what you buy! I highly doubt I would go back there for a vehicle.
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April 2023 by Jennifer Wagstaff
They sold me a lemon and they wouldn't even work with me or do a trade in. After only 2 months I needed work done. Then, after 3 months I needed a new engine. I Will not return or buy from them again.
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January 2023 by Deyanna Maxfield
I had the best car shopping experience at Image Cars Inc. Everyone is extremely nice and they really do care about getting you exactly what you want! I am in love with my car and wouldn’t trade it for the world! Thank you so much for helping me find a great, amazing, reliable vehicle ?They also have a mechanic shop and will help work on your vehicle, that you purchase from them. It is great to know there are still great car dealerships out there, Image Cars Inc. Is the first on my list! Thank you again for the memorable experience!!!!
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January 2023 by Nathan Hiegel
Chip, Jaycob, & Scott are outstanding. Everything from their assistance with picking out the car we saw online to the test driving and the completion of the sale was seemless. We got a quaillity car for an afforable price. (200/month) Every car on the lot was in excellent condition and these guys took care of the breaks, oil change and an extra key fob all included with the sale. WOW! The entire time took less than an hour and half. Amazed by the professionalism and quality of service and cars. We will definitely be back for our next car.
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January 2023 by Jeremiah Lowe
Always a favorite place to buy a new car or truck or Mini Can that will last. No one can beat there prices!! It where all my family and friends shop!
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October 2022 by Grace Hilty
I just purchased a 2014 Honda Accord this past weekend. The buying process was so smooth and I did not feel rushed at all, thanks to Scott! I was able to get the vehicle 3rd party inspected and the dealership was willing to accommodate some of the recommended repairs, which made it easier for me to buy the vehicle! They went above what I had asked for. Thankful for such a positive experience at a dealership, especially in this car market! So far, 10/10 recommend this place!
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August 2022 by Maung Maung
Bought a Honda Accord! They even replaced a tire for me. Min was awesome. they are professional and friendly. They have so many reliable Japanese cars. I highly reccomend to anyone looking for a nice and reliable used car!
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July 2022 by Beyond It
Cars are over priced and are not detailed. Just to show they dont care. Most were scratched and ppl there were not friendly. Would not recommend to anyone. Probably have better luck on marketplace.
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June 2022 by drew hire
Had some issues with a bad alternator on my rav 4 unfortunately my warranty didn’t cover a rental while we wait for a new one and I didn’t have a ride back to Decatur. Min ( one of the dealers ) offered to take me all the way back home on his own dime. I’m grateful he always takes care of the customers needs and I’m treated more than fairly I highly recommend
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April 2022 by Lucas Scott
Bought a car from them and it needed an engine replacement less than four months later. I junked the car and got to make payments on the loan for several years after the fact. Plus lots of repair bills in the mean time trying to get it working. Told the sales rep about what had happened and his response was, “sorry to hear about that”.
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April 2022 by Jeremy Hucke
Easy to work with, Transparent and Fair Prices. Saved me Thousands over Carvana and Larger Dealers. Nice selection of quality vehicles. I'd definitely work with Chip again!