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November 2023 by Jennifer Elder
The guys at the shop are great to work with and have always treated me with the utmost respect. I have spent a lot of money with them and trust that they are doing their absolute best for my vehicles.Services: Air & cabin filter replacement
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September 2023 by Dieter Bubbles
I am sure they are a great auto mechanic to go to for many of the locals, but it isn't worth going if you just bought a used car and not ready to spend thousands on a mechanic bill.A great place to spend your hard earned cash if you have money and have plenty of it to burn. Almost 3000 to repair my steering pump and tie rod while the guy doesn't make any eye contact with me while telling me how much it'll all cost on their computer screen you can't see. They have financial plans available if you can't pay all up front, but it all depends on your working class, trust within yourself and remembering where you are if you are able to or not.Maybe everything is premium, brand new and would take days to get it out of the shop by the expert staff to ensure it was done right and tested so your vehicle is safe for the road.However, this place is just out of my price range as many are having hard times with money at the moment. Maybe I would go back for an oil change if it didn't cost almost 200 to do.If you are short on funds, have a vehicle that you don't expect to have for very long and want service done quick at that moment, this is not the mechanic to go to, but if you have no where else to turn to and have the money to do so, get service done there then. Never forget though, the best way to get your car fixed is to learn to do it yourself if you are confident enough to do so.
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September 2023 by Jonathan Ruden
They were very polite and straightforward. Easy to work with and I clearly understood what was going on. They keep great files and will replace items while under warranty which saved me some money. Would take my car here again.
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September 2023 by J
Quick, easy and a streamlined procedure. I really enjoyed the ease of requesting the car work to be done and the thoroughness of the process. Not being a car guy myself it really allowed me to understand what was taking place so I was left with no uncertainty. I will definitely be back.
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August 2023 by Carol Rehder
Dales was extremely thorough in evaluating my vehicle and identifying what needed to be repaired. I was a little surprised by the costs, but they were all comparable to what other facilities would charge and in some cases were less. I was very reassured by their three-year transferable warranty, and I think that’s a huge selling point for getting work done here.
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August 2023 by Ethan Helscher
The team at Dale’s was quick, honest and helpful. Took my car in for an issue with my headlights and for their free safety inspection, and when they found out there was a problem with my transmission, they offered to keep the car for another day and fix it instead of making me schedule another appointment. They were also very respectful and helped me to understand my cars issues instead of being condescending- a tip other mechanics could learn from! All in all, I can’t think of any reason I would go to a different mechanic in the Quad Cities. Given that I drive a Wrangler, I’ll inevitably be back in the near future!
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August 2023 by Kara Criss
Got my Jeep Cherokee in and out for maintenance in one day. Reasonably priced, honest, thorough (pictures included in your inspection report!), and great customer service! We just moved to the quad cities, and we will definitely be back to Dale's!
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August 2023 by M Y
The team was very knowledgeable and accommodating. Service offered was professional, timely and they even went beyond inspecting if my vehicle had any other issues unrelated to the problem I had.I would definitely recommend them to anyone.Service: Electrical repair
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July 2023 by Jeff Bloominger
Took my vehicle (my baby) in for a 100,000 mile tune up. They got me taken care of in a timely manner. Their staff was knowledgeable. Their 40 point inspection was thorough and well presented. They took care of what needed to be done at a reasonable price and were not pushing the things that didn't need done. When it comes to auto repair, I now feel like I have a guy...Dale'sServices: Air & cabin filter replacement
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July 2023 by Lisa Livingston
Everyone was very helpful. They did a great job figuring out my cars problem and fixing it in a timely manner. Would definitely recommend Dale's to anyone looking for honest mechanics!
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July 2023 by Frank Holley
Had a diagnosis on my car that was not charging the battery. Diagnosis was the alternator and the battery were bad. Estimated cost approx. $1200. I had already purchased a new battery.Got second opinion. Alternator was bad. Battery was good. Got vehicle repaired for <$400.Thought price was excessive and diagnosis was partially bad.
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April 2023 by Barb Bechtel
We live 80 miles from Davenport and my husband is a patient at Genesis East. We were here 14 days when I discovered our car wouldn't start. I Called Dale's and the found out that the power seat was pulling power off the battery consistently. They were able to fix it and get it back to me as soon as possible. I'm so grateful to them. They were so kind and understanding of my situation.Thanks to Johnny,Chad and the entire crew. If you are in need of a car repair Dale's is very dependable, professional, reliable and fair. I wouldn't hesitate to take my car back there. Great service! Thanks again guys!Service: Electrical
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March 2023 by Diane Quarton
I have been taking our vehicles to Dale’s for several years and will continue to use their services. They are a completely honest, professional, thorough and friendly business and I am always happy with their work. In addition they have always provided transportation and most recently provided a loaner. Johnny is always very helpful as is everyone I have had the pleasure to work with. This will continue to be my go to car place as long as I am in the area.
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March 2023 by Rich Goodwin
I would highly recommend Dales Auto Repair. I needed a new engine for my 2007 Ford F150. They were able to get me a Jasper remanufactured engine with a great warranty. Dealing with Chad and Johnny was awesome. They communicated extremely through the entire process and always did what they said they were going to do. If you’re looking for a business that is trustworthy and experienced, it’s Dales Auto.Service: Engine repair
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February 2023 by savy s
I absolutely love Dale's. Johnny,Chad, and the rest of the team are absolutely amazing. I recommend them to everyone I know that needs work done. I am very picky with who works on my cars(I've had some pretty bad experiences) but these guys go above and beyond for their customers. All the work I will ever need will come from them. (Totally even willing to rock out free advertising on my 2015 dodge dart..that's how much I believe these guys are the top of the line amazing. Not only in customer service and in the actual work they do!)Service: Vehicle Inspection
